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Sonesta Simply Suites Jacksonville

2.5 star property

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Photo gallery for Sonesta Simply Suites Jacksonville

Exterior
Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)
Lobby
Fridge, microwave, dishwasher, coffee/tea maker
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
4990 Belfort Rd, Jacksonville, FL, 32256
  • Saint Vincent's Medical Center Southside
    ‪12 min walk‬
  • St. Johns Town Center
    ‪5 min drive‬
  • University of North Florida
    ‪7 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Fridge, microwave, dishwasher, coffee/tea maker

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Jacksonville

Hotel in Jacksonville with a 24-hour fitness center and a 24-hour front desk
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a convenience store, barbecue grills, and a picnic area are onsite. Weekly housekeeping is available.
Sonesta Simply Suites Jacksonville offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Jacksonville. During your stay, you'll be within walking distance of Saint Vincent's Medical Center Southside. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, convenience store, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from St. Johns Town Center and 12 minutes from Mayo Clinic Florida
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Sonesta Simply Suites Jacksonville, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly Sonesta Simply Suites Jacksonville also features multilingual staff, a picnic area, and laundry facilities. Free self parking is available.

This Jacksonville hotel is smoke free.

Languages

English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Sonesta Simply Jacksonville
Candlewood Suites Jacksonville
Sonesta Simply Suites Jacksonville Hotel
Sonesta Simply Suites Jacksonville Jacksonville
Sonesta Simply Suites Jacksonville Hotel Jacksonville

Sonesta Simply Suites Jacksonville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 482 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 76 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property parking lot is being resurfaced; I was notified of this before arrival and it did not bother me. Tis was one of the best room layouts I've ever stayed in. I will definitely be staying there again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tim

Stayed 1 night in Jan 2025

10/10 Excellent

Henry

Stayed 1 night in Jan 2025

10/10 Excellent

Grace

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Decent place but can do better.

Parking lot was unfinished, and when it rained, it flooded the area. I wasn’t going to roll and carry my luggage and bags when my feet are submerged in water. Room was clean until I got to the bathroom and there was a used towel behind the door. Attention to details. Would stay again, things happen.
Stayed 2 nights in Jan 2025

8/10 Good

Guy

Stayed 1 night in Jan 2025

2/10 Terrible

Gilberto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

It was the worst hotel I’ve ever been to. They don’t clean the rooms, even comum areas were very dirty, no equipment was working at the gym, there was no warm water, they don’t even remove trash from rooms for my whole stay there, parking lot was destroyed, attendants don’t help at all, there is no breakfast. Terrible
Stayed 5 nights in Jan 2025

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

It was very clean and comfortable, I had not problems at all. And most of all quite.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melony

Stayed 1 night in Jan 2025

8/10 Good

Maria E

Travelled with family and small children
No recomiendo para ir en familia. Las habitaciones con olor a cigarro fuerte. Nos dieron una habitación muy olorienta y baño sucio.pedimos el cambio y con mala predisposición nos dieron otra y estaba un poco mejor. La limpieza no es buena. Por la noche en el pasillo mucho olor a marihuana. No es lo que esperaba y no se merece que tenga buenas calificaciones.
Stayed 2 nights in Jan 2025

4/10 Poor

Chuck

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Alexius, no city

Disliked: Cleanliness, property conditions & facilities
Old outdated
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Facility is run down
Stayed 2 nights in Jan 2025

10/10 Excellent

Mimose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 3 nights in Dec 2024

10/10 Excellent

Reshemma

Stayed 1 night in Jan 2025

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Dec 2024

8/10 Good

GUSTAVO

Liked: Cleanliness
Disliked: Amenities
Not bad for the price, overall good. Nothing offer4ed beyond the room. The parking area has been under construction for a while, months, no change and is inconvenient and a hazard.
Stayed 2 nights in Jan 2025

8/10 Good

Angela

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Ehhh…

Kind of a dark/dingy vibe. Room was huge, but needed a serious deep cleaning.
Stayed 6 nights in Nov 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was simple and straightforward, the rooms were nice enough and quiet. There was some work going on at the parking lot but it wasn't that big of a deal
Stayed 2 nights in Dec 2024

4/10 Poor

Mohanraj

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled bad and didn’t have any side tables by the bed. Bathroom was okay.
Stayed 2 nights in Dec 2024

8/10 Good

Rich

Stayed 2 nights in Dec 2024

2/10 Terrible

Carl, Colorado Springs

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked out 5 days early and received no refund. I felt quite unsafe there.
Stayed 9 nights in Dec 2024

10/10 Excellent

Allison

Stayed 2 nights in Dec 2024

8/10 Good

Thomas

Ok for a one night stop on way south
Stayed 1 night in Dec 2024

8/10 Good

Nathaneal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality for a reasonable price

Been here for several months off and on. Lots of renovations but the most inconvenient would have been the parking situation while they paved the lot. Unfortunately it was a matter of bad timing but that’s the primary reason I’m submitting a 4 star
Stayed 13 nights in Dec 2024