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Homewood Suites by Hilton Jacksonville Deerwood Park

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Jacksonville Deerwood Park

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Terrace/patio
Outdoor pool, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
8511 Touchton Rd E, Jacksonville, FL, 32216
  • Saint Vincent's Medical Center Southside
    4 min drive
  • St. Johns Town Center
    5 min drive
  • HCA Florida Memorial Hospital
    7 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    17 min drive

Room options

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

39-inch flat-screen TV with satellite channels, TV

Suite, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

39-inch flat-screen TV with satellite channels, TV

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

SpringHill Suites by Marriott Jacksonville

Pool
Hot tub
Breakfast included
Pet-friendly
4.3 out of 5, Excellent, (1008)
The price is €125
for 1 night
includes taxes & fees
5 Jan - 6 Jan
SpringHill Suites by Marriott Jacksonville

About this property

Homewood Suites by Hilton Jacksonville Deerwood Park

Jacksonville hotel in Southside with a 24-hour fitness center and a 24-hour business center
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Homewood Suites by Hilton Jacksonville Deerwood Park offers 117 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 39-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Jacksonville Deerwood Park. During your stay, you'll be close to St. Johns Town Center. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from St. Johns Town Center and 12 minutes from Mayo Clinic Florida
  • Cats and dogs welcome for a fee (restrictions apply)
Homewood Suites by Hilton Jacksonville Deerwood Park offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Barbecue grills, multilingual staff, and a picnic area are also featured at Homewood Suites by Hilton Jacksonville Deerwood Park. Free self parking is available. A complete renovation of Homewood Suites by Hilton Jacksonville Deerwood Park was completed in March 2020.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Manager's reception (select days)

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Renovated entire property – March 2020
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 140 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 34 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 140 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Staybridge Suites
Staybridge Suites Hotel Jacksonville
Staybridge Suites Jacksonville Hotel Jacksonville
Homewood Suites by Hilton Jacksonville Deerwood Park Hotel

Homewood Suites by Hilton Jacksonville Deerwood Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 463 out of 742 reviews" "
Rating 8 - Good. 165 out of 742 reviews" "
Rating 6 - Okay. 60 out of 742 reviews" "
Rating 4 - Poor. 29 out of 742 reviews" "
Rating 2 - Terrible. 25 out of 742 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lorena

Travelled with family
I booked through Expedia! When I arrived I was charged again . The lady checking me in was on speaker phone with someone else and I never knew when she was talking to me or the phone. I felt this was very rude. The stay was fine. Bathroom wasn’t the cleanest. Carpets dirty. Windows you couldn’t see out of.
Stayed 1 night in Sep 2024

4/10 Poor

Jamie

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The staff at the hotel are very nice! The hotel itself is dated and in need of repair. The air conditioning in the room was marginal at best. There are no usb plugs at all in the room I had. I would not stay there again
Stayed 1 night in Aug 2024

6/10 Okay

Jeanette A

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Paint peeling off on the tub
Stayed 1 night in Aug 2024

4/10 Poor

michael

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to lots of restaurants a Publix just across the street which comes in handy when you have a full kitchen in your hotel room
Stayed 3 nights in Jun 2024

10/10 Excellent

Vicki J

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling safe & felt secure at night while walking our dog.
Stayed 6 nights in Jul 2024

10/10 Excellent

Vicki J

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of areas to walk safely. Good lighting at night., able to walk our dog without feel afraid.
Stayed 4 nights in Jul 2024

2/10 Terrible

Mariah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Shelly

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Disliked: Cleanliness
This hotel definitely needs a deep cleaning. Cabinets and chairs in our room were sticky to the touch and dead roaches were inside where the plates were. The bathroom looked like it was quickly wiped off and not really cleaned. Carpet had not been vacuumed in some time. Hotel never had any wash clothes or towels cleaned. We had five guests in our room and was only given 3 towels and 3 wash clothes. We had to ask for some every single day and was always given the same answer that they didn’t have any and would bring them by later. Hot tub would not get hot and staff had no idea what to do or how to find out. The only good thing about our stay was it was close to our ball tournament location and the lady that checked us in the first night was wonderful. Unfortunately the other staff was not so much. Our room was never cleaned or trash taken out even though we requested that option upon booking.
Stayed 3 nights in Jul 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Janna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Aaron

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
the paint was terrible the elevator was scary to get in and the A/C was hard to control on top of that the washing machine broke and we didn’t get notified about it i had to go down stairs twice before they mentioned that and we had to use pool towels..
Stayed 2 nights in May 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Blaine

Stayed 1 night in May 2024

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not the best
Hotel was ok. Location was great as it was near alot of shopping and restaurants - we booked for a concert at Jaguars Stadium and it was close enough and far enough from the price hikes of hotels. The service was great-check in was quick and easy. The room was very dated and a little dirty. Lots of dust everywhere. Beds are very uncomfortable. There's a bar close by that plays very loud music until about 2 am so just be aware of that. We only stayed a night and that's about all we could of handled. I wouldn't book again.
Stayed 1 night in May 2024

2/10 Terrible

Cody

Travelled with family
Disliked: Staff & service
When I attempted to check in they informed me they had overbooked and I didn’t have a room. So I had to find another room.
Stayed 1 night in May 2024

2/10 Terrible

Trina

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Amy Charleboix asst mgr and Lynn branscome mgr of Homewood Suites by Hilton Deerwood Park Jacksonville, FL told me there were no available rooms when I asked to have my room changed because the bathroom toilet didn’t flush, the toilet was filthy and the bathtub appeared to have been unclean. I have my 3 yr old and 1 yr. old grandsons with me and we literally just arrived after a 9.5 hr drive from Virginia. Lynn branscome General mgr. also told me that she has been in this business for 23 yrs and there are no available rooms. Lynn also told me that If I wanted to check out I could, so I did. When I came down after packing up and getting the two grand kids together; as the grands and I were approaching the front desk Amy saw me and she said to the general mgr., Lynn, and Mike the individual whom checked me in “is that her?” I replied “yes, im her, but none of them replied. Amy did apologize for the matter as she gave me my receipt with a zero balance. She also asked me if the toilet in my room 222 was fixed and I replied “the worker who was attempting to fix the toilet in the room was just here you should have asked him if the toilet was fixed; and the worker should have reported back to you right away since this was a time sensitive matter. The worker did assist me on the elevator and appeared at the counter as I was checking out with Amy, but Amy never asked the maintenance worker if the toilet was fixed. I felt discriminated against since the hotel was not sold out.
Stayed 3 nights in Apr 2024

6/10 Okay

Shaun

Room was ok for a night. King suite was small, people above us were super loud and we could hear everything until about 2am. Staff were nice.
Stayed 1 night in Apr 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
3 night family trip. Staff very friendly. Room was big enough to sleep everyone and sit in on a rainy day. Room had minor ‘not clean’ items like clear dusted/not dusted areas. Our family found this insignificant. Would not recommend the pull out couch bed for an adult, but the kids loved it.
Stayed 3 nights in Apr 2024

2/10 Terrible

Nick T

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Parking lot damaged my car.
The hotel parking lot had metal rods stucking up that ripped out the underside of my vehicle. The toilet also had hairs in it.
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Cristi

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and in a great location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024