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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Deluxe Room, 2 Queen Beds
Exterior
Interior
Signature Suite, 1 Queen Bed with Sofa bed
Reception

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216
  • Saint Vincent's Medical Center Southside
    3 min drive
  • Applebee's Grill + Bar
    3 min walk
  • Kings Avenue Station
    9 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    27 min drive

Room options

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 20.9 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd

Breakfast included
Pet-friendly
Parking included
Free WiFi
2.7 out of 5, (1235)
The price is €74
for 1 room
includes taxes & fees
17 Jan - 18 Jan
La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Suburban Jacksonville hotel in Southside with free breakfast
A 24-hour business center, coffee/tea in a common area, and a microwave in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers 75 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint. During your stay, you'll be within walking distance of Saint Vincent's Medical Center Southside. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Just a 3-minute drive from Saint Vincent's Medical Center Southside and 7 minutes from St. Johns Town Center
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, multilingual staff, and a garden are also featured at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served free continental breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM–9 AM
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay, and Cash App
Cashless transactions are available
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees may apply to local guests.

We should mention

  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

4.8
Rating 10 - Excellent. 122 out of 1005 reviews" "
Rating 8 - Good. 135 out of 1005 reviews" "
Rating 6 - Okay. 125 out of 1005 reviews" "
Rating 4 - Poor. 168 out of 1005 reviews" "
Rating 2 - Terrible. 455 out of 1005 reviews" "

4.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marcellous

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t finish the stay. This was the dirtiest hotel I have ever been in. It was non refundable and I still left and said forgot the money I’ll keep my peace.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jasmine

Stayed 1 night in Sep 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was dingy with a strong of marijuana and mildew. Sheets in one room were bloody and noticed until the next morning. Had to buy Febreze to get the string odor out of the room. Will never stay here again or recommend this property.
Stayed 2 nights in Sep 2024

2/10 Terrible

winston

The Issue with this place is cleanliness!! If I absolutely did not have another choice for the night I stayed I would not have remained there. Toilet still had urine on it from previous guest. Hair on and around the sink. Hair- and I mean a lot of hair on the wall of the shower. Smell in the room was bad! Would under no circumstance stay here again. Lesson learned!
Stayed 1 night in Sep 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After not having power for 22 hours we finally decided to get a hotel. Staying here before in 2015 and having a good experience we thought this would be a good place to stay. However the environment was sketchy with the type of people hanging out. The entire building had the worst smell u could imagine. The first set of keys didn’t work had to get a 2nd set for them not to work then had to go wait in maintenance for 20 min in hallway for the door to still not work. Asked front deskto switch us to a different room because obviously it would have been harder to get a refund for him to lie and say that they were completely sold out. He made us wait another 45 min before changing our room. Then we had to endure someone sounding like they were being beaten all night from screams. I understand you pay for what you get but this beyond the worst experience I have ever had and will report to BBB. There’s definitely either drug dealing or sex trafficking going on here. I absolutely feel a complete refund is more than due for this
Stayed 1 night in Sep 2024

2/10 Terrible

Abbigail

Disliked: Cleanliness, staff & service, property conditions & facilities
GARBAGE. PURE GARBAGE. The rooms were disgusting, the staff were rude and difficult, there were zero “amenities” and I felt very unsafe. Couldn’t even get coffee in the morning. Then all three items (1 soda, 1 candy, 1 chips) I got out of the vending machine were expired. I informed the front desk guy of this and he rolled his eyes and said he “would’ve refunded” me but because I (very unfortunately) took a bite of the candy he couldn’t do anything. It also took me over a week to get my deposit back.
Stayed 2 nights in Sep 2024

2/10 Terrible

Darrell

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible rooms nothing remotely like website pictures staff was also rude and unhelpfy
Stayed 1 night in Sep 2024

4/10 Poor

Chrys

Disliked: Amenities
The check in lady was very nice. That was the only good thing about this hotel. The smell was horrible. The elevator was disgusting. Got to my room and everything felt moist. I was afraid to touch anything. Just grabbed my bag and left. Stayed at another hotel. This hotel should be closed. It was smelly and dirty.
Stayed 1 night in Sep 2024

6/10 Okay

Melecia

Stayed 1 night in Sep 2024

2/10 Terrible

Mario

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Smoking only hotel.
I was surprised I had to make a $50 deposit in case I smoked in the room. I am not a smoker and requested a non smoking room. As soon as I went in the room I understood why they wanted the $50 deposit. The room stunk like cigarettes and there were cigarette burns in various places in the bathroom counter. I realize this was a very inexpensive hotel but still. The room itself was in poor condition. The nightstands were falling apart and the refrigerator was rusty. The guy at the front desk did have them clean the room extra for me but that cigarette smell is in the carpet for good.
Nightstand in poor condition
Rust on fridge
Tray with burns in it
Hole in desk
Stayed 2 nights in Sep 2024

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin about this property, I’m still waiting for my refund because the emotional rollercoaster I went through. The pictures are DECEIVING !!! Don’t let it fool you ! I booked this for a soccer tournament we had, the bed sheets were dirty and had blood stains on them, the room smell moldy I woke up super sick I couldn’t sleep, it was like walking inside a crack house, they were people smoking in the room next door and they were making a lot of noise. I was up at 3 am I was scared to cover myself with the blankets, unsanitary, I do not recommend and to get the refund has been an extremely lengthy process, they take your money right away and don’t give it back when things like this happen. I’ve never had this happen with any of my bookings until this weekend so will be calling Expedia tomorrow to check in on the refund because I believe nobody should be staying in a hotel with those conditions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Rashika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Stayed 1 night in Sep 2024

4/10 Poor

Shanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived I was told I cannot check-in early without being charged an extra fee. I have to wait until exactly 3pm to get a room. Then they take an additional $50 deposit and hold it for 5-10 business days. So it's not as cheap as you think and you only get a low budget motel room that's old and dated. They took a slow time with the check-in process after making me wait until 3. They gave me a room that was not clean or ready. I had to return to front desk and get a new room then she gave me keys to a new room that didn't work so back to the front desk again. Just not even worth the money really. The breakfast compliments were not out at the time they said breakfast would start and there wasn't much to offer. Big disappointment. Stay elsewhere.
Stayed 1 night in Sep 2024

8/10 Good

Ima

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
check for deposits!!
This property charges a deposit of $50 just be prepared. I didn't know and I didn't have the deposit or a way to get it. The front desk worker was very unhelpful he just kept saying I had to come back at 930 and speak to manager, but that without the deposit he couldn't give me the room, and room non refundable!! I came back and talked to the manager. she is adjusting my reservation for tonight and is only chargingba $10 deposit. Thank god I won't loose my money.
Stayed 1 night in May 2024

8/10 Good

Mike

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Destiny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had me and my son sleep in our car from 130am to 10am cause he didn’t feel like looking up the early check in fee
Stayed 1 night in Aug 2024

8/10 Good

cherry

Business traveller
Liked: Cleanliness, staff & service
You get what you pay for. It was very inexpensive. The few things that were a problem when I arrived, was quickly taken care of, thankfully.
Stayed 3 nights in Aug 2024

6/10 Okay

Lanih

Stayed 1 night in Jul 2024

10/10 Excellent

Gilda

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looked nothing like the display photos on the website. The room was dusty and the smell was unpleasant.
Stayed 1 night in Jul 2024

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Robenson

Travelled with group
Disliked: Amenities, property conditions & facilities
Location
Stayed 2 nights in Jul 2024