Home2 Suites by Hilton Jacksonville Airport

3.0 star property

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Photo gallery for Home2 Suites by Hilton Jacksonville Airport

Exterior
Terrace/patio
Suite, 1 Bedroom, Non Smoking | Private kitchen
Fridge, microwave, dishwasher, coffee/tea maker
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly

Explore the area

Map
13475 Ranch Road, Jacksonville, FL, 32218
  • UF Health North
    ‪3 min drive‬
  • UF Health Hospital North
    ‪3 min drive‬
  • River City Market Place
    ‪4 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Home2 Suites by Hilton Jacksonville Airport

Jacksonville hotel in Northside with free breakfast and airport shuttle service
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include self parking, a business center, and laundry facilities.
Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Home2 Suites by Hilton Jacksonville Airport gets high marks from our customers. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, a free roundtrip airport shuttle, and an outdoor pool are available. This property offers pet-friendly amenities like an off-leash area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 14 minutes by car from Jacksonville Cruise Terminal and 9 minutes from Jacksonville Zoo and Gardens
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Home2 Suites by Hilton Jacksonville Airport offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free during limited hours. The business-friendly Home2 Suites by Hilton Jacksonville Airport also features laundry facilities and an elevator. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free return airport shuttle from 6:00 AM to 10:00 PM

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate dining area

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Home2 Suites by Hilton Jacksonville Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Home2 Suites by Hilton Jacksonville Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 868 reviews
Rating 8 - Good. 153 out of 868 reviews
Rating 6 - Okay. 69 out of 868 reviews
Rating 4 - Poor. 42 out of 868 reviews
Rating 2 - Terrible. 43 out of 868 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was prwtty quiet and staff was friendly and helpful
Stayed 7 nights in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 8 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really don’t have any complaints. I was not sure if the area around the hotels was safe , so I only walked around during the day. The property itself was clean and well maintained. My room was very clean and comfortable. I enjoyed the free breakfast and the food was delicious. I would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

robert

Stayed 1 night in Oct 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, room comfort
Worth the stay.
Our stay was nice. Friendly staff allowed early entry. The shuttle was great took us to many spots. After check out was allowed to store luggage and enjoy pool area until later flights.
Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, comfortable and with excellent amenities. friendly staff too!
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Overall Experience! Highly Recommend. Attentive Staff...TYVM Erin!
Stayed 1 night in Nov 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A surprise upgrade
We didn’t know it till we got into our room that we were upgraded to and bedroom suite, which was a nice surprise. Room was large and comfortable. Breakfast was ok. Not too many choices for non-meat eaters. The breakfast sandwiches all had meat in them.
Stayed 1 night in Nov 2024

10/10 Excellent

Jevaro

Stayed 1 night in Oct 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad we stayed
Great shuttle, clean room, very good staff and helpful at checkin
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were generously sized and well appointed. Very clean. Extremely convenient to food options and the airport. Highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Stayed 2 nights in Nov 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice, only there for one night so didnt take advantage of amenities. Was frustrated that airport shuttle did not start until 7 as we needed to leave at 6. This was not stated on their website.
Stayed 1 night in Oct 2024

10/10 Excellent

Fernandez

Stayed 1 night in Nov 2024

10/10 Excellent

Kindall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael, Palm Coast

Liked: Cleanliness, staff & service, property conditions & facilities
My only is that I only stayed one night. Large room with fridge, microwave, kitchen with tableware, in house gym, pool, and a really great breakfast. Next time, I’ll book this for longer.
Stayed 1 night in Oct 2024

4/10 Poor

Melissa

Disliked: Staff & service, amenities
Stayed 2 nights in Aug 2024

2/10 Terrible

Peter, springfield

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Over my four night stay, we never got any room service. All the garbage were filled and bathroom was dirty. On the 3rd day, I went to the front desk to request towels and room service and they promised me for one but they never did. There was no ice bucket and when I asked for one, I was told no more buckets available. There is also no Safe provided in the room. The fridge kept shutting off all the time, I was told to keep flipping the fuse switch everytime. This beside that everytime I call the front desk, noone would pick up. Lastly, on Sat they decided to provide very poor quality of paper plates instead their normal serving plates. There was absolutely no kind of any service provided to us.
Stayed 4 nights in Oct 2024

10/10 Excellent

Abegail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient place! Downside was hearing loud music that continued until 11 pm. Sounded like a club was near by.
Stayed 1 night in Oct 2024

2/10 Terrible

Joshua

Stayed 2 nights in Sep 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Oct 2024

6/10 Okay

Nickoloas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Short Stay
Good for a short stay with family. Room and facilities were clean and well maintained. Staff were friendly and professional. The included breakfast was great and well stocked. Down side was house keeping only comes every other day, soap dispensers in shower were empty, and additional pillows were not available when requested to accommodate our family.
Stayed 3 nights in Oct 2024

10/10 Excellent

Claudia, Winter Garden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Long Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024