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Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

Outdoor pool
Exterior
Free buffet breakfast
Exterior
Suite, 2 Queen Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
4675 Salisbury Rd, Jacksonville, FL, 32256
  • Saint Vincent's Medical Center Southside
    ‪15 min walk‬
  • Dog Wood Park of Jacksonville
    ‪18 min walk‬
  • HCA Florida Memorial Hospital
    ‪7 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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Exterior

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4.3 out of 5, Excellent, (1001)
The price is €159
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About this property

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

Hotel in Jacksonville with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Jacksonville - South by IHG offers 88 air-conditioned accommodations with safes and complimentary newspapers. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Jacksonville - South by IHG. During your stay, you'll be within walking distance of Saint Vincent's Medical Center Southside. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from St. Johns Town Center and 13 minutes from Mayo Clinic Florida
Holiday Inn Express Hotel & Suites Jacksonville - South by IHG offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. Event space at this hotel measures 797 square feet (74 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Jacksonville - South by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served free buffet breakfast.

Languages

Arabic, Bosnian, English, Estonian, Filipino, Finnish, French, Italian, Russian, Serbian, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (797 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville South
Holiday Inn Express Jacksonville South
Holiday Inn Express Hotel Suites Jacksonville South
Holiday Inn Express Hotel Suites Jacksonville South an IHG Hotel

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 795 reviews
Rating 8 - Good. 214 out of 795 reviews
Rating 6 - Okay. 76 out of 795 reviews
Rating 4 - Poor. 32 out of 795 reviews
Rating 2 - Terrible. 26 out of 795 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Latisha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hookuokoa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Tania del

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here at this property. I would’ve given 5 stars for my rating, but I took away a star due to the mattress was very firm. I couldn’t sleep, due to the mattress was so firm. Besides the mattress, it was a very nice hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Westley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Marta, Orlando

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is good but the ac seems old and keeps humidity smell
Stayed 1 night in Nov 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Would stay again.
The service was great, the room needed some updating but it didn’t bother us. What drove me crazy was the sound of the air conditioner. It made the most awful sound the entire time. I didn’t want to complain, we were only there for two nights.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property overall with exception of the smell. It had a stuffy old smell in the lobby and the room. Like it had been closed in and not aired out in a long time. The air disage a fresh scent nor a pleasant smell. Need to add air fresher and fresh air to get rid of that smell. Even thought the property looked clean the smell made it feel like it hadn’t been cleaned.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel!
Friendly and helpful front desk staff. They accommodated us by providing a free upgrade to a suite just so that we could be in the room adjacent to our relatives. The rooms were exceptionally clean, and the food was excellent, with much variety. We've been to many hotels over the last 12 months, and found that this was the only one to offer a wide variety of breakfast options together such as scrambled eggs, omelets, bacon, pork sausage, turkey sausage, and more. We consider this top notch hotel for a very reasonable price!
Stayed 1 night in Oct 2024

2/10 Terrible

Kenneth

Stayed 1 night in Aug 2024

10/10 Excellent

Harper

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Had a great stay in the second floor, very quiet room. Right on the corner and near the stairs. Perfect great visit, will repeat.
Stayed 3 nights in Oct 2024

6/10 Okay

Anda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chambi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The satellite TV was bad.
Stayed 1 night in Sep 2024

8/10 Good

Garrett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick night stay. Hotel room was clean and great for a night.
Stayed 1 night in Sep 2024

6/10 Okay

Ammy

Travelled with family
Disliked: Staff & service
Smells bad
Stayed 1 night in Sep 2024

8/10 Good

Kayan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit
Stayed 3 nights in Sep 2024

4/10 Poor

June

Stayed 2 nights in Sep 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Mark, Cary

Travelled with family, Travelled with family and small children
Disliked: Staff & service
I was informed that we were past the cut off time for checking in, so there was no longer a room for us. I was asked if we had called ahead, which I said “no”. The attendant stated that if I had, they could have put a note in the file, and she could have overridden the check in policy. I asked what if I said “yes,” but there was no note in the file. She stated that it could have been overridden and corrected by management the next day. I asked the attendant if I could speak to the manager who would have been able to make that override, so that my family could have a room for the night…to which I was informed that they were at home sleeping. I told the attendant that I’ve never run into this before…what happens if someone’s flight is delayed? I was told “this is a Holliday Inn Express…things work a little differently here because it’s an Express.” I asked what if anything she could do to get a bed for my 2 and 4 year old kids to sleep in…to which she said she could check me in at 3pm tomorrow during check in time. Thankfully, Expedia was able to provide me a refund directly, and I was able to get a room at the Marriott across the street with a single call and no questions asked by their staff.
Stayed 1 night in Sep 2024