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Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

Exterior
Outdoor pool
Exterior
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
11262 Old Saint Augustine Road, Jacksonville, FL, 32257
  • The Avenues
    ‪8 min drive‬
  • Epping Forest Yacht Club Marina
    ‪11 min drive‬
  • The Champions Club at Julington Creek
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (LEISURE)

Standard Room, 1 King Bed (LEISURE)

Standard Room, 1 King Bed (LEISURE)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Roll-in Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible, Bathtub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Jacksonville South Mandarin

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (833)
The price is €195
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Tru by Hilton Jacksonville South Mandarin

About this property

Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

Pet-friendly hotel connected to a shopping center in Southside with free breakfast
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG offers 80 accommodations with coffee/tea makers and hair dryers. 48-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG. During your stay, you'll be connected to a shopping center and close to Latitude 30. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 11 minutes by car from Jacksonville Naval Air Station and 15 minutes from St. Johns Town Center
  • Pets welcome for a fee
Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 200 square feet (18 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG. Self parking is free.

This Jacksonville hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-service breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (200 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville South I-295
Holiday Inn Hotel I-295
Holiday Inn I-295
Holiday Inn Express Jacksonville South I-295
Holiday Inn Express Hotel Suites Jacksonville South I 295

Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 398 out of 695 reviews
Rating 8 - Good. 177 out of 695 reviews
Rating 6 - Okay. 68 out of 695 reviews
Rating 4 - Poor. 28 out of 695 reviews
Rating 2 - Terrible. 24 out of 695 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the fact that it was walkable to a variety of shopping options.
Stayed 1 night in Nov 2024

6/10 Okay

Karen

Business traveller
Liked: Cleanliness, room comfort
Circumstances
We stay at the Holiday Inn express every time we go on a trip. This was our second time at this particular property. Due to a recent hurricane, there were several families there who had been placed by FEMA. Needless to say there were several dogs and several small children whom I must say behaved well. Our problem is the fire alarm went off several times during our stay. We were in a handicapped room which I wasn’t thrilled about to begin with, but we figured we would stick it out. When the alarms went off at all hours of the day and night they were loud , shrill, and the bright lights blinked on and off in our room. We had no control over that. Also, the hotel is in need of updating. The paint on the board in the part of the walk-in shower is actually worn off. Housekeeping was great. Staff was OK. I felt as if a couple of people could’ve been a little nicer. They would not let us turn the lights on in the dining area Until 6:30 AM, even though we were wanting to play cards in there earlier than 6:30 AM. So we played in the dark. We will use Holiday Inn express again and this is the first time that we have actually been unhappy. I think it was just a matter of circumstance.
Stayed 3 nights in Nov 2024

6/10 Okay

Brian

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
washroom was a little dirty. Some parts of washroom were in disrepair.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Stayed 6 nights in Sep 2024

6/10 Okay

claudia, westwood

Travelled with family
Liked: Staff & service
Quire noisy as on the highway and beds were uncomfortable to me as felt they were soft in the middle as in overused. Room was a bit small. Will not be returning
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel to be in
This hotel was very friendly the room was clean, the bed was super comfortable, the breakfast was delicious, the staff worked with me when I had had issues with the thermostat, and when hotel staff learned why I was there they were very supportive, and I even extended my stay another day. And had no issues when I added a dog to my room. I would most definitely suggest anyone looking for a place to stay to go there, and if I am ever in the area again and needed a place to stay, I would most definitely go there.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice day with our grandson. The room is clean. The staff was great and it was close to everywhere we wanted to be.
Stayed 2 nights in Oct 2024

10/10 Excellent

lorena

Stayed 1 night in Sep 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk very friendly, helpful and courteous. Very helpful in getting a refund when i had paid for 3 nights but only stayed two. Breakfast area was very clean and organized. Even varied the main offering over the two days i was there. Room very nice, only slight issue was for some reason the room did not get service between days so had to get one fresh towel at front desk. Shower curtain slightly dirty on inside. Shower soap pump did not work so used the hair shampoo pump to wash with .. LOL The toilets was very low. Would be very helpful for seniors with arthritis or those with other mobility issues to have more modern higher rise ones.
Stayed 3 nights in Sep 2024

10/10 Excellent

lorena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Sep 2024

6/10 Okay

Joni

Stayed 4 nights in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that I had to get a new room key three different times because they ckept on getting demagnetized. Just update the system. Invest in the property. Otherwise everything was nice. Staff was awesome.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Location was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jannie

Stayed 4 nights in Jul 2024

6/10 Okay

john

Disliked: Property conditions & facilities
too many roaches
Stayed 2 nights in Aug 2024

10/10 Excellent

Carson

Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The everything it was excellent thank you :)
Stayed 2 nights in May 2024

6/10 Okay

Timothy

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Don’t come for the hotel, come for the welcome!
The place was convenient for where we needed to be but of a quality I’d rather not stay at again. However, the front desk gent, Joseph, was amazing and made us feel so welcome and that overcame any shortcomings the place has. Thank you, Joseph!
Stayed 2 nights in Jul 2024

4/10 Poor

Bradley

Stayed 1 night in Jun 2024

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024