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Extended Stay America Select Suites - Jacksonville - Southside

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Jacksonville - Southside

Desk, free WiFi
Lobby
Fridge, microwave, stovetop
Exterior
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Jacksonville, FL
  • Place, St. Johns Town Center
    ‪13 min walk‬
  • Place, Cinemark Tinseltown Jacksonville
    ‪2 min drive‬
  • Place, Topgolf
    ‪4 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Extended Stay America Select Suites - Jacksonville - Southside

Hotel with free parking, near St. Johns Town Center
This smoke-free hotel features laundry facilities, barbecue grills, and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Jacksonville - Southside offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Select Suites - Jacksonville - Southside. During your stay, you'll be within walking distance of St. Johns Town Center. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 2-minute drive from St. Johns Town Center and 9 minutes from Mayo Clinic Florida
  • Pets welcome for a fee (restrictions apply)
Extended Stay America Select Suites - Jacksonville - Southside offers its guests barbecue grills, a vending machine, and a picnic area. Public spaces have free WiFi. Extended Stay America Select Suites - Jacksonville - Southside also features laundry facilities, a front-desk safe, and an elevator. Self parking is free.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America-Jacksonville-Southside-StJohnsTowneCtr
Extended Stay America Jacksonville-Southside-StJohnsTowneCtr
Extended Stay America Jacksonville-Southside-StJohnsTowneCtr
Extended Stay America Jacksonville Southside StJohnsTowneCtr
Extended Stay America Hotel
Extended Stay America
Extended Stay America Jacksonville Southside StJohnsTowneCtr
Extended Stay America Suites Jacksonville St Johns Towne Ctr

Reviews

Extended Stay America Select Suites - Jacksonville - Southside Reviews

5.4

5.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 164 out of 1002 reviews
Rating 8 - Good. 152 out of 1002 reviews
Rating 6 - Okay. 166 out of 1002 reviews
Rating 4 - Poor. 161 out of 1002 reviews
Rating 2 - Terrible. 359 out of 1002 reviews

Reviews

10/10 Excellent

April

Stayed 1 night in Aug 2025

2/10 Terrible

Aye

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Checked in was given a room with a leak in the ceiling, and a puddle in the room, then they moved me to another room. Which smelled like sewage, And the toilet has caked on feces in the toilet, finally I was given a working room, and I have the picture to prove it
Stayed 1 night in Aug 2025

2/10 Terrible

Carol

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The toilet was stopped up and the front desk had the nerve to give me a plunger. That did absolutely nothing. Then had the nerve to say that I couldn't get a refund because I was there for 2 hours. Idc how long i was there if i can't use the bathroom and there isn't any more rooms. I want my money back. Luckily I found 1 3 miles away. Never again.
Stayed 1 night in Aug 2025

6/10 Okay

Sully

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jaime

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RUN FAR AWAY!!!!

Walked in and said I had an online reservation. Workers first words to me were “Why are you here?” With a dirty look on his face instead of nicely saying something like “what brings you to Jacksonville”. I travel with two emotional support dogs after loosing two children. I have all the documents with doctor letters. He wouldn’t even look at it and said they weren’t support animals and charged the pet fee. Room was disgusting with lots of damage. Area felt unsafe. Called the main number to report problems. Was offered an apology but nothing else. Was kindly told support animals were not free. Perfectly fine with that. I realize they aren’t the same as a service animal. If the front desk employee had handled it that way I would’ve been just fine,but instead I was treated like dirt and like I was a liar who was trying to work the system. He made me feel horrible.
Stayed 1 night in Aug 2025

10/10 Excellent

horacio

Stayed 1 night in Aug 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was disgusting. Like I have stayed at some
Stayed 5 nights in Jul 2025

2/10 Terrible

Colin

Stayed 1 night in Aug 2025

6/10 Okay

Colin

Stayed 1 night in Jul 2025

4/10 Poor

Demetrius

Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

April

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our first impression was pleasant as the female hotel staff member was very professional and accommodating. However, the experience took a nose dive after that. The outside elevator made a terrifying noise every time it moved. We were always scared to use it and we had to since we were "older" and couldn't carry bags to a second floor room. The beds were clean and comfortable but the kitchen was a wreck! There was massive evidence of water damage, a white piece of particle board covered where a cabinet door was supposed to be. There was NO Coffee maker, no trash can in the bathroom, and no ice. We asked the front desk for some plastic cutlery and were advised by a rude man at the front desk that we could walk to the nearest gas station to get some. Eight minutes before our checkout, we were rudely bullied by that same male employee that we needed to vacate. I do not recommend this place to anyone!
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
In a great area with a lot of shopping and restaurants
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel and room are very out dated. Beds were very uncomfortable. Carpet was dirty.
Stayed 3 nights in Jun 2025

2/10 Terrible

Denys

Disliked: Cleanliness, amenities, property conditions & facilities
This place is not expensive. However it's not worth it. Motels in some 3-d world countries will have better accommodations. Checked out after my first night. Never received the refund for 5 nights I didn't stay. The hotel staff says it should be done trough Expedia. Expedia says the hotel manager should approve. So think twice before booking a room here.
Stayed 6 nights in May 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Urine smell inside the room

Urine smell inside the room and had mask all night. No hand soup , no trash cans , no napkins Had to wait 30 min outside to check in and 30 min to check out as the front door was closed
Stayed 1 night in May 2025

10/10 Excellent

King

Stayed 1 night in May 2025

10/10 Excellent

WAI YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I really like this hotel

absolutely comfort
Stayed 1 night in May 2025

6/10 Okay

Luis

Business traveller
Disliked: Property conditions & facilities
The place is ok for a quick reservation, but I probably wouldn't stay there if I had a better timeframe.
Stayed 2 nights in May 2025

2/10 Terrible

Ana

Disliked: Cleanliness
Horrible
Stayed 1 night in May 2025

10/10 Excellent

Jayson

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

gazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Debresha

Stayed 1 night in Apr 2025

4/10 Poor

Aniket

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Tracy

Stayed 1 night in Apr 2025

2/10 Terrible

Joshua

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the desk is a complete grouch and makes it hard for you to ask anything without her getting an attitude
Stayed 2 nights in Apr 2025