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Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

2.5 star property

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Photo gallery for Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Studio, 2 Double Beds, Non Smoking
Lobby
Exterior
Studio, 1 Queen Bed, Non Smoking
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Parking available
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
1413 Prudential Dr, Jacksonville, FL, 32207
  • VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • EverBank Stadium
    ‪5 min drive‬
  • Daily's Place
    ‪5 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Southbank Hotel by Marriott Jacksonville Riverwalk

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1371)
The price is €131
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Southbank Hotel by Marriott Jacksonville Riverwalk

About this property

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Hotel in Jacksonville with free breakfast and a 24-hour front desk
Self parking, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Jacksonville Riverwalk Conv Ctr offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

During your stay at Extended Stay America Suites Jacksonville Riverwalk Conv Ctr, you're just a quick walk from Jacksonville Historical Center. Features include free breakfast and free WiFi in public areas, plus laundry facilities.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 4-minute drive from VyStar Veterans Memorial Arena and a few minutes from EverBank Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites Jacksonville Riverwalk Conv Ctr also features a vending machine, laundry facilities, and a front-desk safe. Parking is available for a fee.

This Jacksonville hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 8 per day)

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8 per day
  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Jacksonville
Extended Stay America Jacksonville Riverwalk
Extended Stay America Riverwalk
Extended Stay America Riverwalk Hotel
Extended Stay America Riverwalk Hotel Jacksonville
Extended Stay America Riverwalk Jacksonville
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Jacksonville Riverwalk Conv Center
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk
Extended Stay America Jacksonville Riverwalk Conv Center

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr Reviews

Reviews

6.2
Rating 10 - Excellent. 218 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 175 out of 1002 reviews
Rating 4 - Poor. 182 out of 1002 reviews
Rating 2 - Terrible. 219 out of 1002 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lekeisha

Liked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Jonica

Stayed 1 night in Dec 2024

10/10 Excellent

christopher

Stayed 1 night in Dec 2024

4/10 Poor

Selena

Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a decent place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking
Nice place and the room was very clean. The bed was also comfortable. Last minute book but we don’t regret. We recommend!!!
Stayed 1 night in Dec 2024

8/10 Good

Meltonia

Business traveller
Disliked: Room comfort
Yeah
It was okay
Stayed 3 nights in Dec 2024

6/10 Okay

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected nickel and dimed
The hotel itself was just fine. But, my husband compared it to Spirit airlines where we were unexpectedly nickel and dimed. At breakfast, we overheard another customer get charged because they got a spot on their towel. As I type, I have not received my UNEXPECTED $100 deposit return yet. I’m good. I’ll go somewhere else the next time I’m in Jacksonville, FL.
Stayed 1 night in Dec 2024

2/10 Terrible

Rachael L

Disliked: Cleanliness, amenities, property conditions & facilities
Couldn’t even get a discount, even though I didn’t stay in the room due to the fact that there was mold as well as water spots throughout the entire room
Stayed 2 nights in Oct 2024

6/10 Okay

billy

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
On the website, it said free parking. As soon i check in i was charged for parking.
Stayed 1 night in Dec 2024

8/10 Good

Belynda

Stayed 2 nights in Nov 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and priced okay!
Stayed 1 night in Dec 2024

2/10 Terrible

James

Business traveller
Disliked: Staff & service
I'm good
This was one of the worst check-in experiences I've had in my life. I was hit with a deposit fee and a parking fee, which weren't listed during booking. Then they asked, "How many people?" And she says she needed the other party I.D. as well. Now, out of all of my years of traveling, I've never had a lodging establishment needing to know the identification of who a person may or may not be laying with. My word, the cameras aren't enough? Needless to say, I checked in, they got paid, and I left. I didn't even see the room after that malarkey. So, they made their money and kept a clean room because I wasn't staying there. Won't be booking there again, Im good.
Stayed 1 night in Dec 2024

4/10 Poor

Patricia

Disliked: Staff & service, property conditions & facilities
Not great
At check in I was surprised with a deposit to my account in addition to the room charge plus a daily parking fee. This was not included in the information provided by Hotel.com. I was informed that the deposit would be refunded 3-5 days after checkout! Disclosure of these types of fees by Hotel.com would be appreciated.
Stayed 1 night in Dec 2024

10/10 Excellent

Harold

Stayed 2 nights in Nov 2024

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Scary pillow
The room was old and dated, appliances old, stains on the floor walls, countertops were chipped. My room had cockroaches
Stayed 1 night in Dec 2024

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Tanisha

Business traveller
Disliked: Amenities, property conditions & facilities
TV didn't work service was not very good
Stayed 7 nights in Nov 2024

2/10 Terrible

Derrick

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Soon as i checked in i notice a roach on the counter. Wish i did not already pay
Stayed 1 night in Nov 2024

10/10 Excellent

Debi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple getaway
We will stay there again Wish there was an ice machine
Stayed 1 night in Nov 2024

2/10 Terrible

Fleeta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Unhappy
I have stayed here before and it was a good stay. This time i was very, very, unhappy. I didn't even stay here... There is information that needs to be disclosed on here regarding the deposit for this hotel if booked through this site.. If you go directly through the hotel site you will not be charged a deposit. It's not the point of" paying the deposit" but most adults plan their family trips accordingly due to having a family to make sure things are in order. Not, knowing about the deposit really threw me off with events i wanted to do with my children. I had to look around for another hotel after driving four hours from upper North Georgia. Anywho, thats my rant for now. Please have a great night.
Stayed 2 nights in Nov 2024

6/10 Okay

Timothy

Stayed 1 night in Nov 2024

4/10 Poor

Marianne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The biggest terrible thing was as soon as you walked into the room it smelled horrible. I slept with my face covered since I was only there 5 hours. Location was fine 1 mile from dining, 5 min walk to river. But rooms were old, rusted hot plate stove dripping faucet, clean linens. I slept on top off blanket not in the bed & I found 1 baby roach in the tub. Basic breakfast only oatmeal & bagged muffins with coffee & hot cocoa. Staff very helpful & friendly
Stayed 1 night in Nov 2024

2/10 Terrible

LESLIE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk didn't explain her self!! She started to cuss me and said I am not taking your reservation get our Done
Stayed 4 nights in Nov 2024