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Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Studio, 2 Double Beds, Non Smoking
Exterior
Property amenity
Lobby
Studio, 1 Queen Bed, Non Smoking

Reviews

6.2 out of 10

Popular amenities

  • Parking available
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
1413 Prudential Dr, Jacksonville, FL, 32207
  • Museum of Science and History
    8 min walk
  • Flavors of Thai
    1 min walk
  • Riverplace Station
    4 min walk
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    21 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Jacksonville hotel in Downtown Jacksonville with free breakfast and a 24-hour front desk
Self parking, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Jacksonville Riverwalk Conv Ctr offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

During your stay at Extended Stay America Suites Jacksonville Riverwalk Conv Ctr, you're just a quick walk from Museum of Science and History. Features include free breakfast and free WiFi in public areas, plus laundry facilities.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 5-minute drive from EverBank Stadium and 14 minutes from St. Johns Town Center
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites Jacksonville Riverwalk Conv Ctr also features a vending machine, laundry facilities, and a front-desk safe. Parking is available for a fee.

This Jacksonville hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 8 per day)

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer (on request)
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8 per day
  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Jacksonville
Extended Stay America Jacksonville Riverwalk
Extended Stay America Riverwalk
Extended Stay America Riverwalk Hotel
Extended Stay America Riverwalk Hotel Jacksonville
Extended Stay America Riverwalk Jacksonville
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Jacksonville Riverwalk Conv Center
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk
Extended Stay America Jacksonville Riverwalk Conv Center

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr Reviews

Reviews

6.2
Rating 10 - Excellent. 202 out of 1001 reviews" "
Rating 8 - Good. 218 out of 1001 reviews" "
Rating 6 - Okay. 183 out of 1001 reviews" "
Rating 4 - Poor. 181 out of 1001 reviews" "
Rating 2 - Terrible. 217 out of 1001 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff (A…?) and Misty were awesome.
Stayed 2 nights in Sep 2024

6/10 Okay

Kathy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We came back from a concert and there was a homeless person in between the outside door and the inside door to the lobby, charging her phone and I don’t know what she was doing anyway also, the place doesn’t even have an ice machine
Stayed 1 night in Sep 2024

2/10 Terrible

Ama

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before I got to location I called to see if I could check in early they said everything was fine and that they had rooms to check in early got there 8am Clerk was very rude .clerk for minutes said couldn’t find my reservation which was getting me frustrated because I had to take a shower and head to my meeting in the next 2 hours ,mind you I have been on the road for three days ,clerk seems not know her job.threw my id at counter .clerk response I have never checked anyone early before. I asked clerk can you call anyone to help you out .cancels my reservation because she didn’t want to deal with me and shuts the door in my face with me still standing at the counter.no guest deserves this kind of treatment. Would not treat even a dog like that.yes it very cheap hotel but with that kind of bad customer service and attitude from that clerk I would rather pay higher to get better treatment .smell of smoke at the lobby and entrance.crazy how the also wanted to charge you almost 9 dollars for parking never again will I book with this horrible experience hotel
Stayed 2 nights in Sep 2024

2/10 Terrible

Yordan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don't follow a policy that has been established on the website.
Stayed 1 night in Sep 2024

10/10 Excellent

Hicks

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

john

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
My room was totally missing a table to sit at and eat even though there was a full kitchen. Upon check out I stood at the desk waiting until I realized the woman was just outside the front door smoking. I had to ask her to come in. By the way there were signs everywhere saying no smoking within 100 feet of the doors and outside all around front and back doors there were cigarette butts everywhere and NOT 100ft from either door. I will not patronize your properties ever again. Also when I asked for a receipt I was told I had to get one from Orbitz where I had booked the reservation online.
Stayed 1 night in Sep 2024

6/10 Okay

Shaneeza

Stayed 5 nights in Aug 2024

4/10 Poor

Jairon

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael Angelo

The river
Stayed 1 night in Jul 2024

2/10 Terrible

JAROSLAW

Business traveller
Terrible
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
never again
had to change our room because the bathroom faucet had minimal water pressure, loose, and would not turn off. we were moved to another room - normal water pressure but the sink (bathroom and kitchen) would not turn off and kept running all night. The fridge smelled awful. There was a hole in the wall at the entrance.
Stayed 1 night in Aug 2024

2/10 Terrible

HEIDY JOSE

Stayed 1 night in Aug 2024

10/10 Excellent

CAROL, Shawnee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were very nice, it was super clean and comfortable!
Stayed 1 night in Aug 2024

4/10 Poor

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay again
Very disappointed to learn the elevator is not working and we had to climb 3 flights of stairs to go back and forth from the room. The room was dirty and musty. Very dated and mildew smelly.
Stayed 1 night in Aug 2024

10/10 Excellent

Annelys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Christine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is TERRIBLE: the only redeeming quality is the staff at the front desk, who are amazing! But, the owner/operator should be ashamed. My room is COVERED IN MOLD AND MILDEW the desk chair (which is also broken) and the bedside table itself are the worst offenders, and I am not opening any more drawers to find more. The furniture itself is also in terrible condition. They charge $8 for parking: who has ever heard of a motel that charges for parking? The "breakfast" is coffee plus a granola bar or pre-packaged muffin. The location is great, but -- again -- the property is terrible. Topping that, the elevator is broken "for 45 days." I had to walk up stairs with 50 pounds of luggage which is bad enough. What if I had a disability? Do not stay here.
Stayed 1 night in Aug 2024

6/10 Okay

Adam, North Charleston

Liked: Cleanliness, staff & service
Disliked: Amenities
I came early to check in after driving 4 hours and asked to use the restroom but I was denied. Near the hotel are many homeless camps, I feel the hotel taxes should be used to find solution to the homeless.
Stayed 1 night in Aug 2024

10/10 Excellent

HUGO

Stayed 1 night in Jul 2024

6/10 Okay

Crystal

Disliked: Amenities, property conditions & facilities
You get what you pay for. It’s great for a night or two stay… the room was clean enough it just felt very humid. Elevators in the hotel weren’t working but crew was on site. It is in a centrally located area so I did like that, quick drive to the beach and stadium/Daily’s. Overall, it was a good basic hotel to lay your head at night
Stayed 2 nights in Jul 2024

10/10 Excellent

PAUL, Jacksonville

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Wilfredo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property no ready for guest
The room had many deficiencies, bathroom door handles broken, TV not functioning, the bathroom sinc was not detaining properly among other issues at the checking in desk prior entering the room…
Stayed 1 night in Jul 2024

6/10 Okay

Joanne

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Never again
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
yuck!
I've stayed here in the past, but this hotel has really gone down hill. Bad smell, A/C not great, wish I had booked a different hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

2/10 Terrible

Darlene

Business traveller, Travelled with partner
The property was quiet. Had to use the stairs due to the elevator being down. No knobs on the stove. And the refrigerator was making a loud crazy buzz. Overall the stay was okay.
Stayed 1 night in Jul 2024