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Comfort Suites West Jacksonville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites West Jacksonville

Exterior
Outdoor pool
Lobby
Lobby
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
7019 Commonwealth Ave, Jacksonville, FL, 32220
  • Jacksonville-Baldwin Rail Trail
    6 min drive
  • Normandy Lane Plaza Shopping Center
    6 min drive
  • Normandy Mall Shopping Center
    7 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    20 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Country Inn & Suites by Radisson, Jacksonville West, FL
Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (1001)
The price is €115
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Country Inn & Suites by Radisson, Jacksonville West, FL

About this property

Comfort Suites West Jacksonville

Jacksonville hotel in Northwest with free breakfast and a 24-hour health club
This smoke-free hotel features an outdoor pool, a 24-hour health club, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Comfort Suites West Jacksonville offers 64 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
During your stay at Comfort Suites West Jacksonville, you'll be close to Gateway Shopping Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • 15 minutes by car from Jacksonville Naval Air Station and 14 minutes from VyStar Veterans Memorial Arena
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Suites West Jacksonville offers its guests an outdoor pool and a 24-hour health club. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites West Jacksonville. Limited free parking is available on a first-come, first-served basis.

This Jacksonville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Handrails in stairwells
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Commonwealth
Comfort Suites Commonwealth Hotel
Comfort Suites Commonwealth Hotel Jacksonville
Comfort Suites Commonwealth Jacksonville
Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville Jacksonville
Jacksonville Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville
Comfort Suites West Jacksonville Jacksonville
Comfort Suites Commonwealth
Comfort Suites Hotel
Comfort Suites
Comfort Suites West Jacksonville Hotel
Comfort Suites West Jacksonville Jacksonville
Comfort Suites West Jacksonville Hotel Jacksonville

Comfort Suites West Jacksonville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 181 out of 496 reviews" "
Rating 8 - Good. 133 out of 496 reviews" "
Rating 6 - Okay. 86 out of 496 reviews" "
Rating 4 - Poor. 55 out of 496 reviews" "
Rating 2 - Terrible. 41 out of 496 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another awesome stay
It was awesome and clean and quiet and safe and spacious.. I have been there 5 times when my 18 wheeler is in the shop..
Stayed 1 night in Aug 2024

10/10 Excellent

Vince F

Stayed 3 nights in Aug 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Medjina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was very dated! The only thing that was upgraded was the bathrooms yet, still small. I don’t know where to begin…the couch in the room look like human juices have been all over that couch and it’s NEVER been cleaned. The laps and light switches were rusty and dirty. I was extremely grossed out by this room. If I can find a place to submit photos I will EXPEDITIOUSLY!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick weekend stay while job an house hunting
Stayed 2 nights in Jul 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in Apr 2024

10/10 Excellent

Kingia

Stayed 2 nights in Jul 2024

2/10 Terrible

Christeen

Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
None of the rooms have carpet. My feet could not stay clean. 66 degrees and still hot. I understand why hotels use hard beds, but OUCH my back felt like i was sleeping on a slab of stone.
Stayed 2 nights in Jul 2024

8/10 Good

Felicia

Stayed 4 nights in Jul 2024

6/10 Okay

Ieshia

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Amenities
I didn’t like when I turned the air down the floor would sweat and it seemed like it left the thick comforter damp. You could tell the hotel had been freshly painted because the door to my room was sticking and you could see the paint coming off on the top corner of the door from the frame.
Stayed 5 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Naw
Stayed 1 night in May 2024

8/10 Good

Aliene

Clean and room was as expected
Stayed 1 night in May 2024

10/10 Excellent

Catiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice showers
Stayed 1 night in May 2024

4/10 Poor

Scott, Johns Island

Liked: Staff & service
HORRIBLY STRONG STINK OF FABULOSO!!! From the minute I walked into the lobby, all I could smell was Fabuloso, and it was 100 times worse in the room! No way to get away from it! First room’s toilet flushed so poorly that half-disintegrated toilet paper back-flowed INTO the toilet and wouldn’t clear. Changed rooms immediately, but also noticed that BOTH rooms’ floors were stained with either paint or silicone from the bathrooms. The worst (which is my warning to others and my biggest complaint) was the annoying overpowering stink of cleaning supplies that I could not get away from! And nothing hotel staff could do at that point, and too late to change hotels without losing money. I will never stay at this hotel again!
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Keep my deposit due to the smell of incense
They kept my deposit saying i smoke in room because i burned incense and candles. I didn't smoke in room jist had a nice evening. If not allowed to burn candles and incense it should be noted upon check in
Stayed 1 night in Apr 2024

6/10 Okay

Paul

Slim and empty offerings for breakfast. Furniture is banged up. Room smelled like heavy perfume. Nice upgraded bathrooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was extremely nice
Stayed 1 night in Apr 2024

6/10 Okay

JUAN, Laredo

Stayed 1 night in Apr 2024

6/10 Okay

christopher

Stayed 3 nights in Feb 2024

10/10 Excellent

Tyler

Stayed 1 night in Feb 2024

6/10 Okay

Michelle

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Rishonea

Travelled with group
Liked: Cleanliness, staff & service
Front desk clerk was very helpful and friendly. The rooms were clean except for a few hairs in the shower but clean compared to other places I’ve been. The bed was not very comfortable but again, it was clean. Breakfast was good.
Stayed 2 nights in Feb 2024