Candlewood Suites Jacksonville East Merril Road, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Jacksonville East Merril Road, an IHG Hotel

Exterior
In-room safe, desk, cots/infant beds, rollaway beds
BBQ/picnic Area
In-room safe, desk, cots/infant beds, rollaway beds
Outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen

Explore the area

Map
2700 Jane St, Jacksonville, FL, 32225
  • Jacksonville Arboretum and Gardens
    4 min drive
  • Regency Square Mall
    5 min drive
  • Jacksonville University
    6 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    19 min drive

Room options

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Comm)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Double Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Double Beds

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

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About this property

Candlewood Suites Jacksonville East Merril Road, an IHG Hotel

Jacksonville hotel in Arlington with a 24-hour fitness center and a 24-hour business center
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Candlewood Suites Jacksonville East Merril Road, an IHG Hotel offers 95 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Accommodations all include kitchens. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Jacksonville East Merril Road, an IHG Hotel. During your stay, you'll be close to Jacksonville Cruise Terminal. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by car from St. Johns Town Center and 10 minutes from Jacksonville Cruise Terminal
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Jacksonville East Merril Road, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. A terrace, barbecue grills, and concierge services are also featured at the business-friendly Candlewood Suites Jacksonville East Merril Road, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 102
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites JACKSONVILLE EAST MERRIL ROAD
Candlewood Suites MERRIL
Candlewood Suites MERRIL Hotel
Candlewood Suites MERRIL Hotel JACKSONVILLE EAST ROAD
Candlewood Suites Jacksonville East Merril Road Hotel
Candlewood Suites Merril Road Hotel
Candlewood Suites Merril Road
Candlewood Suites Jacksonville East Merril Road

Candlewood Suites Jacksonville East Merril Road, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 252 out of 498 reviews" "
Rating 8 - Good. 155 out of 498 reviews" "
Rating 6 - Okay. 43 out of 498 reviews" "
Rating 4 - Poor. 19 out of 498 reviews" "
Rating 2 - Terrible. 29 out of 498 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Celia A

Travelled with partner
Disliked: Cleanliness, staff & service
They need to clean their room at least once during the week. We ask them to clean and the front desk guy said it’s not a holiday inn. I found that to be rude . They didn’t clean our room at all the whole stay. We stayed from Friday 9th until the 16. Their shampoo conditioner and body wash dispenser feel off the wall in the shower hit my husband in the leg. We informed the front desk lady she asked him if he needs a bandaid. The dispenser was never reinstalled .
Stayed 7 nights in Aug 2024

8/10 Good

Yoanny

Travelled with family
Liked: Staff & service, property conditions & facilities
Roomy, comfortable almost perfect
Room was spacious and the bed comfortable and the kitchenette was well equipped. Front desk were courteous and helpful even with the shift change. My only problem was that upon entering there was a stuffy smell in the room which I could not identify and took some time to acclimate. Don’t know if it was from the A/C or just musty environment.
Stayed 2 nights in Jun 2024

8/10 Good

IVONNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Broderick

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Boderick C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

jamel

Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good experience here
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything thing was fair in the customer service area. But the room. Fantastic!
Stayed 3 nights in Jul 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jul 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Located a walkable distance from a grocery store and fast food. Area felt secure in the evening time
Stayed 2 nights in Jun 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service
Elaine at the front desk was amazing. She was real helpful and polite. The place is ok but, the staff and service made it top notch.
Stayed 1 night in Jun 2024

2/10 Terrible

John

Stayed 2 nights in Jun 2024

6/10 Okay

Hyung-Kwun, Brooklyn

Liked: Cleanliness, staff & service
Disliked: Amenities
Roll away bed was terrible.
Stayed 1 night in Jun 2024

10/10 Excellent

Boderick C.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent and quiet
Stayed 2 nights in Jun 2024

6/10 Okay

Ricky

Stayed 1 night in Jun 2024

10/10 Excellent

Shelby

Stayed 1 night in Jun 2024

8/10 Good

Tammyria

Stayed 3 nights in May 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean. I appreciated the mini kitchen. Staff front desk Elena was courteous and helpful.
Stayed 2 nights in Jun 2024

8/10 Good

KARIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Stephanie

Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service clean rooms
Stayed 2 nights in May 2024