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Candlewood Suites Jacksonville East Merril Road by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville East Merril Road by IHG

Exterior
Lobby sitting area
Outdoor pool
Terrace/patio
Coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
2700 Jane St, Jacksonville, FL, 32225
  • Jacksonville Arboretum and Gardens
    ‪4 min drive‬
  • Regency Square Mall
    ‪5 min drive‬
  • Jacksonville University
    ‪6 min drive‬
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds

Coffee/tea maker

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, cots/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible (Comm)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, cots/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Comm)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

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Premium bedding, pillow-top beds, in-room safe, desk

Holiday Inn Express and Suites Jacksonville East by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1007)
The price is €137
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Holiday Inn Express and Suites Jacksonville East by IHG

About this property

Candlewood Suites Jacksonville East Merril Road by IHG

Hotel in Jacksonville with a 24-hour fitness center and a 24-hour business center
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Candlewood Suites Jacksonville East Merril Road by IHG offers 95 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Accommodations all include kitchens. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Jacksonville East Merril Road by IHG. During your stay, you'll be close to Jacksonville Cruise Terminal. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from Jacksonville Cruise Terminal and 10 minutes from St. Johns Town Center
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Jacksonville East Merril Road by IHG offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. A terrace, barbecue grills, and concierge services are also featured at the business-friendly Candlewood Suites Jacksonville East Merril Road by IHG. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 102
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites JACKSONVILLE EAST MERRIL ROAD
Candlewood Suites MERRIL
Candlewood Suites MERRIL Hotel
Candlewood Suites MERRIL Hotel JACKSONVILLE EAST ROAD
Candlewood Suites Jacksonville East Merril Road Hotel
Candlewood Suites Merril Road Hotel
Candlewood Suites Merril Road
Candlewood Suites Jacksonville East Merril Road
Candlewood Suites Jacksonville East Merril Road by IHG Hotel
Candlewood Suites Jacksonville East Merril Road an IHG Hotel

Candlewood Suites Jacksonville East Merril Road by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 259 out of 511 reviews
Rating 8 - Good. 158 out of 511 reviews
Rating 6 - Okay. 44 out of 511 reviews
Rating 4 - Poor. 19 out of 511 reviews
Rating 2 - Terrible. 31 out of 511 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Stayed 1 night in Nov 2024

8/10 Good

Justice

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option not too far from downtown
Overall a very good hotel. Everything was very clean and looked new. The staff is super friendly. Elena at the front desk is the best!
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elena at the front desk was so friendly and helpful!
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. Close to food shopping. Staff was very helpful and polite.
Stayed 14 nights in Sep 2024

8/10 Good

Stella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Stayed 1 night in Sep 2024

10/10 Excellent

Lenita

Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Stayed 1 night in Aug 2024

8/10 Good

edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so so helpful. They went the extra mile. Thank you miss Kelly
Stayed 4 nights in Aug 2024

10/10 Excellent

Ezzulddin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julian was so kind and helpful. Great staff experience overall. Room had everything we needed and it is within walking distance of a Publix and some restaurants.
Stayed 1 night in Aug 2024

4/10 Poor

Celia A

Travelled with partner
Disliked: Cleanliness, staff & service
They need to clean their room at least once during the week. We ask them to clean and the front desk guy said it’s not a holiday inn. I found that to be rude . They didn’t clean our room at all the whole stay. We stayed from Friday 9th until the 16. Their shampoo conditioner and body wash dispenser feel off the wall in the shower hit my husband in the leg. We informed the front desk lady she asked him if he needs a bandaid. The dispenser was never reinstalled .
Stayed 7 nights in Aug 2024

8/10 Good

Yoanny

Travelled with family
Liked: Staff & service, property conditions & facilities
Roomy, comfortable almost perfect
Room was spacious and the bed comfortable and the kitchenette was well equipped. Front desk were courteous and helpful even with the shift change. My only problem was that upon entering there was a stuffy smell in the room which I could not identify and took some time to acclimate. Don’t know if it was from the A/C or just musty environment.
Stayed 2 nights in Jun 2024

8/10 Good

IVONNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Broderick

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Boderick C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

jamel

Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good experience here
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything thing was fair in the customer service area. But the room. Fantastic!
Stayed 3 nights in Jul 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024