Best Western Palestine Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Palestine Inn

In-room safe, desk, laptop workspace, iron/ironing board
Restaurant
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Rainfall showerhead, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
1601 W Palestine Ave, Palestine, TX, 75801
  • Redlands Hotel
    ‪2 min drive‬
  • Palestine Community Theatre
    ‪3 min drive‬
  • University of Texas at Tyler Palestine Campus
    ‪3 min drive‬

Room options

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Palestine Inn

Hotel in Palestine with free breakfast and a seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a seasonal outdoor pool and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Best Western Palestine Inn offers 54 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Best Western Palestine Inn. During your stay, you'll be within walking distance of Redlands Hotel. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and conference space
  • Just a 2-minute drive from Redlands Hotel and a few minutes from Palestine Community Theatre
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business center. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Palestine Inn. Free self parking is available.

This Palestine hotel is smoke free.

Guests are served free full breakfast daily.
Best Western Palestine Inn has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • 1 restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Palestine
Best Western Palestine Inn
Palestine Best Western
Best Palestine Palestine
Best Western Palestine Inn Hotel
Best Western Palestine Inn Palestine
Best Western Palestine Inn Hotel Palestine

Best Western Palestine Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 200 out of 488 reviews" "
Rating 8 - Good. 162 out of 488 reviews" "
Rating 6 - Okay. 62 out of 488 reviews" "
Rating 4 - Poor. 28 out of 488 reviews" "
Rating 2 - Terrible. 36 out of 488 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Adolfo

Business traveller
Disliked: Property conditions & facilities
Bugs
Stayed 3 nights in Oct 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room’s door lock didn’t work but was moved to a new room quickly.
Stayed 1 night in Oct 2024

2/10 Terrible

Charles

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Crickets in the ri
Stayed 1 night in Oct 2024

10/10 Excellent

Guy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and well-maintained. The staff is great. The rooms are really nice. Slept very good in a quiet area. But what really sold us was the excellent free breakfast we got in the morning and I’m talking a real breakfast eggs bacon sausage toast you name it I won’t say anywhere else if I come to Palestine.
Stayed 2 nights in Oct 2024

8/10 Good

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Needs to get other ice machine working and needs updating
Stayed 2 nights in Oct 2024

10/10 Excellent

Telsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Gem
This hotel was clean and comfortable. It needs a little updating. But it has been maintained. Restaurant breakfast included was a nice touch. I would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Melanie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Door did not shut properly. Ice machine did not work. Room I booked weeks in advance was given away the day before and this made each of us not have a bed to ourselves - but had to make do with a short couch. Only bright spot was the complimentary breakfast at the restaurant.
Stayed 1 night in Sep 2024

6/10 Okay

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Property was okay, but not Good. Room floors were still dirty, and the grounds were not taken care of very well.
Stayed 2 nights in Sep 2024

2/10 Terrible

Calvin

We were misled on your website
Stayed 1 night in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
Most everything was pretty good, except for finding ice. They put the ice machine down on the south end of the units on the 2nd floor, making it difficult or impossible for a person with difficulty of ascending the stops to get to it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice place to stay.
Our stay was good no noise issues and pool was nice. Everything worked good. Everything was clean. Mattreses were a bit stiff but didn't hurt my sensitive back, a pluss. Nice area where I could work at. Staff was very friendly.
Stayed 2 nights in Aug 2024

6/10 Okay

Stanley

Stayed 1 night in Aug 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Rocio

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Diego

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wolf spider
Multiple bugs
Stayed 1 night in Aug 2024

2/10 Terrible

Minerva

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches crickets mold mildew and not ao friendly staff when i questioned their star rating
Stayed 1 night in Aug 2024

10/10 Excellent

Roxane

Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Bryan

Hotel was over booked but luckily that had cleaned a room for us.
Stayed 1 night in Jul 2024

4/10 Poor

Paul, Jefferson

Business traveller
Disliked: Staff & service, amenities
There was always someone bursting into the room and the free breakfast was highly inconvenient
Stayed 2 nights in Jul 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Friendly, helpful staff as I was new to the area. My questions were answered and helpful tips were given to me. I will defintely return there. My room was clean and comfy and well stocked with coffee, and shampoo and lotion and soap and the remote was in the room. Yaaay
Stayed 1 night in Jul 2024

10/10 Excellent

Amy, Bryan

Stayed 3 nights in Jul 2024

10/10 Excellent

Kelley

Stayed 1 night in Jul 2024

6/10 Okay

mike

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1st. room a\c didn't work on a 100 degree day, 2nd. moved to another room, couldn't get card to work 3rd. move to this room and the a\c did work...GREAT!!! Then there were crickets everywhere and in the room...would I go back there NOPE!!!!
Stayed 2 nights in Jul 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024