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Best Western Jacksonville Inn

2.5 star property

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Photo gallery for Best Western Jacksonville Inn

Egyptian cotton sheets, premium bedding, in-room safe, desk
Lobby
Exterior
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Pet-friendly
  • Pool
  • Breakfast included
  • Free WiFi

Explore the area

Map
1659 S Jackson Street, Jacksonville, TX, 75766
  • Lake Jacksonville
    ‪1 min walk‬
  • Nichols Green Park
    ‪19 min walk‬
  • Tomato Bowl Stadium
    ‪2 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Private spa tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Private spa tub

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Jacksonville TX

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (591)
The price is €96
for 1 room
includes taxes & fees
29 Mar - 30 Mar
La Quinta Inn & Suites by Wyndham Jacksonville TX

About this property

Best Western Jacksonville Inn

Hotel in Jacksonville with free breakfast and a fitness center
An indoor pool, a fitness center, and a hot tub are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Jacksonville Inn offers 53 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Jacksonville Inn. During your stay, you're just a quick walk from Lake Jacksonville. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Steps from Lake Jacksonville and a 2-minute drive from Bolton Park
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Jacksonville Inn offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available. The business-friendly Best Western Jacksonville Inn also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • 4G LTE smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Smartphone
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Executive Inn Jacksonville
Best Western Executive Jacksonville
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Hotel Best Western Executive Inn Jacksonville
Jacksonville Best Western Executive Inn Hotel
Best Western Executive
Hotel Best Western Executive Inn
Best Executive Jacksonville
Best Western Executive Inn
Best Jacksonville Jacksonville
Best Western Jacksonville Inn Hotel
Best Western Jacksonville Inn Jacksonville
Best Western Jacksonville Inn Hotel Jacksonville

Best Western Jacksonville Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 218 out of 441 reviews
Rating 8 - Good. 129 out of 441 reviews
Rating 6 - Okay. 48 out of 441 reviews
Rating 4 - Poor. 21 out of 441 reviews
Rating 2 - Terrible. 25 out of 441 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Stayed 1 night in Nov 2024

2/10 Terrible

Sarah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival was told the pool was heated its not the jets in the hot tub didnt work it was warm but no jets the phones at the pool and in my room did not work. The ice machine on the bottom floor was out so had to go to second floor for ice but the elevators were out so i had to take the stairs. Around 830 the neighbor kept knocking on the wall and my kids were freaking out so i couldnt call so had to walk to the front desk to let them know and the lady just looked at me like what do you want me to do and claimed they werent back yet as if no one was in there. But i digress we stayed the night and in the morning i go to breakfast excited for the biscuits and gravy but the bicuits were like cardboard and the gravy was coagulated as if it had sat in the container for days so i stuck with coffee and finally as im packing up to leave my son playing in the floor i notice a spider coming from the ceiling about to drop right on his head. Luckily I got it before it got him. At checkout there was a new lady she was very rude as i am trying to explain some of the things they need to fix such as the phones and outlets. When did hotel living become acceptable to trailer park life? Its never perfect but wow i would not reccommend best western to anyone after this experience.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was ok, taken care quickly as we arrived. Breakfast was not that great, but ok. All was clean and room was nice and big.
Stayed 1 night in Nov 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s been nice each time we stay at this best western that’s way we keep coming back whenever we’re in Jacksonville
Stayed 1 night in Nov 2024

4/10 Poor

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Continental Breakfast, just some toast no peanut butter and eggs super lacking in breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Stayed 5 nights in Sep 2024

10/10 Excellent

Darcy

Travelled with partner
Staff was excellent, clean rooms, and AWESOME breakfast
Stayed 1 night in Sep 2024

6/10 Okay

House

Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Terrible breakfast
The stay was fair. We chose Best Western over other hotels due to our previous experiences. The Best Western in Jacksonville, TX was disappointing due to their breakfast. At check-in I did ask if they had a hot breakfast. Sunday morning we found less than appealing scrambled eggs and diced potatoes. I did not recognize the meat, maybe square sausage, (nothing was labeled.) The sliced bread looked dry, and the bagels were somehow soggy. There was no fresh fruit, or oatmeal (not even instant oatmeal.) The only tea bags were opened generic. My breakfast consisted of waffle and yogurt. I was so disappointed.
Stayed 1 night in Aug 2024

6/10 Okay

Hector

Business traveller
Not sure about this place
Nice hotel but had a dirty towel, I didn’t notice till after I used it which was kinda gross and a dirty bed cover I also didn’t realize a $150 incidental fee applied to my debit card
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I booked 2 rooms. The rooms smelled musty with a strong odor of weed. One of the rooms, the bathroom had not been cleaned. There looked like dried vomit on and around the toilet. The other room had dirty sheets, there was spots of what appeared to be blood on the pillowcase and brown stained on the sheets. I let the gentleman at the counter know that the rooms were dirty. He said he would send so done. We left the hotel to get food, upon returning the rooms had not been cleaned, we left the hotel and requested a refund for the 2 nights I had booked. They said that since we booked through Expedia, we would need to co tact Expedia for the refund. That was July 4th, today is the 19th of July. Still waiting to hear. Expedia said they would email me, I haven’t heard back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. I didn't realize that it was going to be a handicapped accessible room and that was hard for plug in's etc. but it was a nice stay
Stayed 3 nights in Jul 2024

2/10 Terrible

Randy

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Roach on mirror, toilet did not flush(water was turned off at the tank; turned it on and flushed toilet). Toilet seat fell off. Had to close the door to the bathroom because of the tank noise. Breakfast was put away before allotted time. Asked for utensils at dinner time and was give an unwrapped spoon and non matching knife. Asked for napkins and was given someone’s left over Jersey Mike’s sandwich napkins. It is not a $100 night hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Angela

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The smell of marijuana was in the elevator and the downstairs hallway that had the door propped open, every time we used it. The free breakfast was not refilled, even when there was still an hour and a half left for the breakfast time. Not staying there again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services: very good and friendly people. Everything I requested, it was promptly giving. Very clean.
Stayed 3 nights in Jun 2024

2/10 Terrible

Therssia

Room was clean and staff member was helpful
Stayed 1 night in Jun 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out.
wasnt bad. we would stay there again. Mattresses were not great. pillows to small.
Stayed 2 nights in Jun 2024

4/10 Poor

brad

Business traveller
Disliked: Cleanliness
This hotel stinks
The entire hotel smelled bad
Stayed 1 night in Jun 2024

6/10 Okay

Tell

Stayed 1 night in Jun 2024

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Highly recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was excellent very clean breakfast was amazing . The manager was very nice and made us feel right at home ,
Stayed 1 night in May 2024

2/10 Terrible

Gina

They cancelled my reservation- call if late
The staff cancelled my reservation. When I arrived around 10 pm with my mother and 2 grandchildren I had no room. They were sold out along with all the other hotels in the small town of Jacksonville TX. They said this happened because I did not late them know I was checking in late and since I used Hotels.com a third party they could not contact me to confirm I was still coming. Glad we knew a family in town who let us sleep on living room floor first night. Then booked LaQuinta second night in town.
Stayed 2 nights in May 2024

8/10 Good

Patti

Business traveller
Liked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024