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SureStay Hotel by Best Western Richland

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Richland

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)
Reception
Seasonal outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
390 Highway 49 South, Richland, MS, 39218
  • Trustmark Park
    6 min drive
  • Mississippi Governor's Mansion
    8 min drive
  • Mississippi Museum of Art
    9 min drive
  • Jackson, MS (JAN-Evers Intl.)
    15 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.5 out of 5, Good, (233)
The price is €66
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Quality Inn

About this property

SureStay Hotel by Best Western Richland

Suburban hotel with free breakfast and a seasonal outdoor pool
This hotel features a seasonal outdoor pool, concierge services, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
SureStay Hotel by Best Western Richland offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 25-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 17 years old are not allowed in the swimming pool.

During your stay at SureStay Hotel by Best Western Richland, you'll be close to Trustmark Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, an ATM, and a vending machine
  • 6 minutes by car from Trustmark Park and 8 minutes from Old Capitol Museum
  • Cats and dogs welcome for a fee
Free breakfast is available. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and concierge services are also featured at the business-friendly SureStay Hotel by Best Western Richland. Free self parking is available.

Smoking is allowed in designated areas at this Richland hotel.

Guests are served free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.0 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 25-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rodeway Inn Hotel Richland
Rodeway Inn Richland

SureStay Hotel by Best Western Richland Reviews

Reviews

6.8
Rating 10 - Excellent. 135 out of 509 reviews" "
Rating 8 - Good. 137 out of 509 reviews" "
Rating 6 - Okay. 97 out of 509 reviews" "
Rating 4 - Poor. 64 out of 509 reviews" "
Rating 2 - Terrible. 76 out of 509 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities
I booked a summer room with a picture of a nice pool. I went to go use it and it was greener than green jello
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Stayed 1 night in Jul 2024

2/10 Terrible

Lilia

Stayed 1 night in Jul 2024

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service
Stayed 5 nights in Jul 2024

2/10 Terrible

Janet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Do NOT STAY HERE!!! not worth the money this is more of a 50$ motel, they charged me 120 something I was traveling with my family we all were so tired so we slept in our clothes for 2-3 hrs and left. The couch pull out looked like a murder scene, I’m not from area was passing thru I depend on reviews yet I was so tired I didn’t check them, Biggest mistake I made!! If I could give it a zero I would!!
Stayed 1 night in Jul 2024

2/10 Terrible

Katelyn

Stayed 1 night in Jul 2024

8/10 Good

Sandra

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

D'Anna

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The pool was nasty. No one should get in there, it need to be cleaned daily. ( couldn’t use) Nothing is as it was online. The room was fairly clean. It was more of a extended stay property, then a out of towner property.
Stayed 2 nights in Jul 2024

2/10 Terrible

Krista

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled a LOT in my lifetime and I have NEVER found a "hotel" more dirty, unsafe and everything was broken. If it wasn't after midnight we would have left immediately as we had been traveling over 10 hours. Bathroom door unusable/broken. TV not working. The sheets were SO bad I got a towel and laid on top of sheets. Very scary part of town as well- smelled weed as soon as we walked out our door at 8 am. So thankful to get out of there without bed bugs. DO NOT go here unless you have very little money!
Stayed 1 night in Jun 2024

4/10 Poor

Jennifer

The fold out sofa bed was absolutely disgusting..I was sad my child had to sleep on it. There wasn’t any bedding for it and when I asked all I got was a sheet. The room itself was pretty nice but the sheets and comforter on my bed was stained and really gross.
Stayed 1 night in Jun 2024

4/10 Poor

Kelvin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy floor, outlets broken...
Floor was gross. Grandkids feet were horible, wiped the floor here is what we found.
Stayed 1 night in Jun 2024

4/10 Poor

Betsy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deceiving Photos
We stopped here on the way to the coast. I thought it looked clean and nice. They offered breakfast which seemed like a good idea since we were traveling with two young children and a teenager. The photos are really deceiving. The room had broken furniture, the couch had stains, and the room smelled like beer. The man at the desk seemed very nice but did not understand English very well. I had a hard time getting him to understand what bedding we needed for the fold out because the only items that were in the room for it were a flat sheet and blanket. The water also had a very strong odor. It smelled a lot like sewage so that was a little concerning. We did not even bother trying to eat breakfast here because we were all very hesitant due to the rest of the stay.
Stayed 1 night in Jun 2024

4/10 Poor

Corey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at SureStay by Best Western and had a terrible experience. The room was dirty with flies everywhere, and there was a foul smell that lingered. The sheets were dingy and looked unclean. The sleeper sofa was horrific, with what appeared to be pee stains all over it. We were exhausted and had no other options, but if you're not in a rush, I strongly advise you to keep driving. To top it off, the pool was full of algae. Overall, a very disappointing stay.
Stayed 1 night in Jun 2024

10/10 Excellent

dwaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice place to stay it has been updated but need to finish with newer ac units in rooms that didnt get them and the staff needs to deep clean in some areas but overall was clean. We would definitely stay again on our trips thru to the ⛱️
Stayed 1 night in Jun 2024

6/10 Okay

Joseph

Travelled with partner
Disliked: Amenities, property conditions & facilities
The location is dark, the bedsheets had stains, the countertops were tilted, and there was no door separating the bathroom.
Stayed 1 night in Jun 2024

6/10 Okay

Jessica

Stayed 1 night in Mar 2024

6/10 Okay

Tammy

Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice room.staff very nice friendly,and very helpful
Stayed 1 night in Jun 2024

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kayla

Stayed 1 night in May 2024

10/10 Excellent

Allison

Stayed 3 nights in May 2024

2/10 Terrible

Douglas

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sheila

Stayed 1 night in May 2024

10/10 Excellent

Alonso

Stayed 1 night in May 2024