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Staybridge Suites Jackson by IHG

3.0 star property

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Photo gallery for Staybridge Suites Jackson by IHG

Exterior
Business centre
Terrace/patio
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
801 Ridgewood Rd, Ridgeland, MS, 39157
  • Tougaloo College
    ‪4 min drive‬
  • Mississippi Coliseum
    ‪11 min drive‬
  • Jackson State University
    ‪14 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Living & Dining Area)

Suite, 1 Bedroom, Kitchen (Living & Dining Area)

Suite, 1 Bedroom, Kitchen (Living & Dining Area)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen (Living & Dining Area)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Kitchen (Living & Dining Area)

  • 37 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen (Living & Dining Area)

Suite, 1 Bedroom, Kitchen (Living & Dining Area)

Suite, 1 Bedroom, Kitchen (Living & Dining Area)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Suite

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Bedrooms, Kitchen (Living & Dining Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Bedrooms, Kitchen (Living & Dining Room)

  • 37 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

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About this property

Staybridge Suites Jackson by IHG

Hotel in Ridgeland with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Staybridge Suites Jackson by IHG offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 47-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Staybridge Suites Jackson by IHG. During your stay, you'll be within walking distance of Tougaloo College. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Tougaloo College and a few minutes from Woodworth Chapel
  • Pets welcome for a fee
Staybridge Suites Jackson by IHG offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is served, and guests can also enjoy a free manager's reception. Barbecue grills, a vending machine, and laundry facilities are also featured at the business-friendly Staybridge Suites Jackson by IHG. Free self parking is available. A complete renovation of Staybridge Suites Jackson by IHG was completed in April 2023.

This 3-star Ridgeland hotel is smoke free.

Guests are served free buffet breakfast. The hotel hosts a free manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100.00 and a deposit of USD 75.00 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open May 21 and close October 01.
  • Pool access available from 10:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hotel Jackson
Staybridge Suites Jackson
Staybridge Suites Jackson Hotel Ridgeland
Staybridge Suites Ridgeland
Staybridge Suites Jackson Hotel
Staybridge Suites Jackson Ridgeland
Staybridge Suites Ridgeland

Staybridge Suites Jackson by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 406 out of 728 reviews
Rating 8 - Good. 172 out of 728 reviews
Rating 6 - Okay. 66 out of 728 reviews
Rating 4 - Poor. 41 out of 728 reviews
Rating 2 - Terrible. 43 out of 728 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caitlyn

Nice
Stayed 1 night in Dec 2024

8/10 Good

Roland

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is absolutely second to none in the entire Metro Jackson/Ridgeland/Madison area!!! No competition when it comes the friendly staff, exceptionally clean, modern and spacious rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Terry, Sugarloaf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niceee
Great stay! Hotel was clean. Breakfast was ok.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valuable deal
Only one night. Gym was nice. Breakfast was excellent. Use of laundry was clutch. It was winter so pool wasn’t open, but this would be a solid destination in the warmer months
Stayed 1 night in Dec 2024

10/10 Excellent

RoDerica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel Peaceful
I reviewed this property several time b4 selecting given the reviews. I am big om reviews; however, this was the chosen spot. I will be booking again given another family trip by 12/31/2024. Dislike: Housekeeping begin knocking at your door by 9:00am, I find very RUDE & Insensitive as they are ready to clean. This was throughout the morning (i was gone to Breakfast). Every 30 minutes knocking WTH!!!!!!! Check out 11:00am. I return from Breakfast my fam told me, I be darn 10:15am knocking/pulling at the door. I held my piece bc i was busy preparing and ensuring i had everything. I said to fam, let them knock/pull on the door (its going to be some shaking). Nevertheless, we were out 10:45am. This needs to be addressed or the BBB/Headquarters Compliant will be filed!!!!! I noticed that in reviewing the reviews. Happy Hour Monday-Wednesday ends at 8pm Breakfast (the reviews made it seem TOP KNOTCH BF..... But listed below it was good/fresh/hot) Cheesy Grits (container labeled "Oatmeal") Waffle Maker Sausage Patty & Link (pork & Turkey) Eggs (Omelet Style) All fixing available minus veggies Oatmeal (more toppings needs to be added, the oatmeal was in a open bowel exposed VERY ODD) Fruit Cup Greek Yogurt Assorted Muffins Bread Biscuits & Gravy
Stayed 1 night in Dec 2024

8/10 Good

Kelly, Kinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Noel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
This property is exceptional in every regard. It’s really clean, has friendly staff and a really good breakfast!
Stayed 1 night in Dec 2024

10/10 Excellent

Rasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is everything! Awesome staff, every shift! Great amenities & breakfast. Rooms are extremely comfortable & the location is convenient for my job & my daughter’s school.
Stayed 1 night in Dec 2024

10/10 Excellent

Rasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and housekeeping does a great job as well . Everyone is very friendly, accommodating and helpful.
Stayed 14 nights in Nov 2024

10/10 Excellent

VARADARAJAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay!!!
Stayed during Thanksgiving and had a great time! There was a great happy hour from 5pm-7pm, the food and drinks were great! The beds were very comfortable and no one gave us a hard time about extra towels! The kitchen was clean with supplies, was very pleasant!!!
Stayed 1 night in Nov 2024

8/10 Good

Rashun

Liked: Staff & service, amenities, property conditions & facilities
I loved the rooms. It was my first time staying.
Stayed 2 nights in Nov 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This hotel is a 10/10 Super clean Only suggestion is to ask housekeeping to be mindful of their conversations on speakerphone right outside of the room doors. We can hear her conversation on the 3rd floor, crystal clear including profanity. Just wanted to give a friendly reminder to her to make personal calls in private areas, especially not knowing everyone can hear it. Still, all of the staff and housekeeping were extremely nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Marlon

Stayed 1 night in Dec 2024

2/10 Terrible

Rashad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was told by management that they would petition to get me a refund. I was completely dissatisfied with the room and the service. They gotta do better.
Stayed 1 night in Nov 2024