Red Roof Inn & Suites Jackson, TN

2.0 star property

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Photo gallery for Red Roof Inn & Suites Jackson, TN

Pool
Superior Room, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking, Jetted Tub
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2262 N Highland Ave, Jackson, TN, 38305
  • Old Hickory Mall
    ‪19 min walk‬
  • Music Highway Crossroads
    ‪3 min drive‬
  • Casey Jones Village
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪12 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Red Roof Inn & Suites Jackson, TN

Hotel in Jackson with free breakfast and a 24-hour front desk
This hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, barbecue grills, a picnic area, and ATM/banking services are onsite.
Red Roof Inn & Suites Jackson, TN offers 88 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn & Suites Jackson, TN. During your stay, you'll be within walking distance of Old Hickory Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include laundry facilities, a car charging station, and an ATM
  • Just a 2-minute drive from Old Hickory Mall and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Red Roof Inn & Suites Jackson, TN. Self parking is free.

Smoking is allowed in designated areas at this Jackson hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Jackson
Ramada Limited Hotel Jackson
Ramada Limited Jackson
Red Roof Inn Jackson TN Hotel
Red Roof Inn Jackson TN
Red Roof & Suites Jackson, Tn
Red Roof Inn & Suites Jackson, TN Hotel
Red Roof Inn & Suites Jackson, TN Jackson
Red Roof Inn & Suites Jackson, TN Hotel Jackson

Red Roof Inn & Suites Jackson, TN Reviews

Reviews

6.4
Rating 10 - Excellent. 169 out of 807 reviews
Rating 8 - Good. 207 out of 807 reviews
Rating 6 - Okay. 175 out of 807 reviews
Rating 4 - Poor. 121 out of 807 reviews
Rating 2 - Terrible. 135 out of 807 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Never again!
I had NO hot water to shower with. The reception clerk offered no apologies at all. The room also had baby cockroaches! The room was updated decor but no hot water and roaches runt it.
Stayed 1 night in Nov 2024

6/10 Okay

Jan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Nov 2024

10/10 Excellent

TraMya

Stayed 2 nights in Oct 2024

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about my stay
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness
Friendly, helpful staff
Stayed 6 nights in Nov 2024

8/10 Good

Elizabeth J

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The man who checked me in could not speak English very well. I had a very hard time understanding him. The room was very clean and looked recently remodeled. Parked right in front of the room.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased with our stay.
The room was clean. Smelled clean. Breakfast was available. The few things we think to be improved on, are, the paint was peeling off the wall in one place. The fan in bathroom didn’t work. The room didn’t have a TV guide. Otherwise , we are pleased with our stay .
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kevin, Austin

Liked: Staff & service
Place was clean and basic. OlderTV, but worked. Fridge and micro. No extra charge for pets.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Stayed 1 night in Nov 2024

4/10 Poor

Sheila

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Jasa

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend this place for any young girls. Me and my girl friends in our 20s stayed here. We had an encounter with some suspicious men. We asked the front desk just to walk us to our cars. They insured us that we had nothing to worry about, and that the men were doing construction on the building, it was late night and the men kept lingering around our door so we called the police for an escort when checking out the following day Staff asked us in front of everyone if we called the police, and they went onto tell us that we should not have done that and shamed us. I would not recommend this for any young girls in their 20s.
Stayed 1 night in Nov 2024

2/10 Terrible

Jasa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property but the location was less than desirable. We managed ok. One night stay and off to the next location.
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Convenient to I-40
Stayed 1 night in Oct 2024

10/10 Excellent

Minchico

Stayed 1 night in Oct 2024

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 1 night in Oct 2024

10/10 Excellent

Minchico

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Iesha

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

8/10 Good

Keith

Stayed 1 night in Sep 2024

2/10 Terrible

Renee

Stayed 4 nights in Sep 2024

6/10 Okay

Mason

Liked: Staff & service
Just ok for hotel off the highway
It was decent enough. Room had a mustiness covered with excess deodorizer. Hotel is not new and had signs of wear. Area around is a little sketchy with not a lot of restaurants around. Breakfast was decent but not great. An overall average experience for what you’d expect in a hotel off the highway.
Stayed 1 night in Sep 2024