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Quality Inn

2.5 star property

Choose dates to view prices

Reviews

4.4 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
2001 Shirley Dr, Jackson, MI, 49202
  • Jackson Crossing Mall
    ‪3 min drive‬
  • Rod Mills Park
    ‪4 min drive‬
  • Keeley Park
    ‪5 min drive‬
  • Jackson, MI (JXN-Reynolds Field)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Travelodge by Wyndham Jackson

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.0 out of 5, (1002)
The price is €63
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Travelodge by Wyndham Jackson

About this property

Quality Inn

Hotel in Jackson with free breakfast and a 24-hour front desk
Along with a business center, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Quality Inn offers 52 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with satellite channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the overall property condition at Quality Inn. During your stay, you'll be within walking distance of R.A. Greene Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a business center and a vending machine
  • Just a 3-minute drive from R.A. Greene Park and a few minutes from Jackson Crossing Mall
  • Pets welcome for a fee
Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available daily. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Microwave (on request)
  • Fridge (on request)

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 27-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Super 8 Hotel Jackson MI
Super 8 Jackson MI
Super 8 Jackson MI Hotel
Super 8 Wyndham Jackson MI Hotel
Super 8 Wyndham Jackson MI
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Super 8 by Wyndham Jackson MI

Quality Inn Reviews

Reviews

4.4
Rating 10 - Excellent. 45 out of 799 reviews
Rating 8 - Good. 101 out of 799 reviews
Rating 6 - Okay. 123 out of 799 reviews
Rating 4 - Poor. 195 out of 799 reviews
Rating 2 - Terrible. 335 out of 799 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

4/10 Poor

Yumi

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not good service
Stayed 1 night in Nov 2024

2/10 Terrible

Cherylnora

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Maegan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth staying at!
Over 40 minutes to check in. Our card wouldnt open the door and gave us a different room. The TV in our room didn't work! Breakfast was terrible as well! I would not recommend staying here.
Stayed 1 night in Nov 2024

2/10 Terrible

Victoria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Zeyuan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Amalia

Disliked: Property conditions & facilities
The bed was extremely soft, which was nice and close to the highway. But the tv wouldn’t work, towels were stained and my room came with no soap. The towel rack was extremely rusted.
Stayed 1 night in Oct 2024

2/10 Terrible

Mihaela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, cups and ice were not available, breakfast was advertised but was not an actual option. I paid for a king bed and the front desk got upset and rolled their eyes when I said I didn’t want the queen room since I had already paid extra for the king. There was construction inside that was loud and messy. No one was at the front desk to check out with in the morning. All around a bad experience unfortunately.
Stayed 2 nights in Oct 2024

2/10 Terrible

Lisa, Mexico

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in terrible shape. One light switch didn't work. There was no smoke detector. There was an ice bucket but no glasses or cups. There was a coffee maker but no coffee, cups, or condiments. Building was not kept up well. There were no tissues in the room. There was no pen or paper or any extras of any kind.
Stayed 1 night in Oct 2024

4/10 Poor

Erin

Business traveller
Check-in was supposed to be at 3 pm. I arrived at 7:30 and had to wait for staff to finish cleaning my room. Poor lighting in the halls. Average customer service.
Stayed 1 night in Sep 2024

2/10 Terrible

Rochelle

Stayed 1 night in Sep 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mind Blown
This hotel was a nightmare from the jump. I walked in to check in, the employee told me i didn't pay for my room yet, which was false, i paid on the Hotels.com app and provided him with the receipt. He grabbed an associate who was beyond rude and had no shame in showing it. The check in process took at least 20 minutes, no exaggeration. I get in my room to check it out and it seemed okay at first until i sat down and started noticing some crazy stuff. ** SEE ATTACHED PHOTOS** I've stayed in some really shady places, but this one here trumps them all
Stayed 1 night in Oct 2024

2/10 Terrible

Eli

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Probably the worst experience I’ve ever had staying in a hotel. Bed sheets had stains when we arrived but they did change them out. Only one light worked in the room my guess is because they didn’t want us to see how terrible the room was. The bathroom was just as bad only one light worked in it the fan squealing was unbearable. The shower head leaked water all over the place and the towel rack was so rusty it left brown stains on the towels. Trust me spend the extra on a better stay somewhere else
Stayed 2 nights in Oct 2024

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They say they're is no supplies in the room nothing. Electric outlet didn't all work. Sheets not fresh. Room smells. No coffee. Never again will go back.
Stayed 2 nights in Sep 2024

2/10 Terrible

Guilbert

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Towels were dingy, shower rack not screwed into the wall. There were stains on my sheet, floor not vacuumed and television blurred. I have photos and would like a refund
Stayed 1 night in Oct 2024

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was $60 a night. You truly get what you pay for. The property was old and run down, but perfect for a quick sleep and go.
Stayed 2 nights in Sep 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Property conditions & facilities, room comfort
Worst and most disgusting stay ever.
There is not much more to add from what everyone else has said about this dump except that I was concerned about safety when The outer doors had no locks and anyone could walk into the place at any time of night or day. had to pay a $50 deposit when I checked out, I asked about the refund and some young kid at the front desk. Didn’t look old enough to work there told me you have to wait till 11 o’clock to have it refunded. It is now 8 o’clock in the evening, I have not seen the refund. I do not know the company that owns this quality Inn, but I suggest you have someone come over and look at it.It is the most disgraceful place I have ever been in. I could go on and on about this place, but I think everyone has told their side please take this seriously.
Siding let me know this was not going to be a good experience
This what was left of our smoke detector. Has to be against the law.
Smoke detector up close
Stayed 2 nights in Sep 2024

2/10 Terrible

Charisse

Stayed 1 night in Sep 2024

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Melanie, Newport

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had I known how terrible of quality this was I wouldn’t have booked it. It’s not even a get what you pay for it’s overpriced for the abysmal quality. The door didn’t have a secondary safety lock, the peephole had a napkin in it, the place where a fire alarm may have previously been had a paper towel in it, the clean blankets were stained, the ‘clean’ wash cloth in the room had a body hair and was crusty, the toilet seat was broken, the blinds to protect light and privacy had a rip in them and I had to place the chair cushion on the windowsill to prevent someone from potentially looking inside the window. The hotel states it has WiFi but was not provided the WiFi password at check in. The DirectTv the allegedly have only has maybe 10 channels that are fuzzy. They were supposed to just place a hold on the $50 deposit that’s required but instead it cleared through my bank. I tried calling the hotel and the clerk there was extremely rude and condescending and didn’t understand what I was trying to explain to him. Now I have to go through my bank to get my deposit back because it CLEARED through my account instead of it just being a HOLD on my account. When I was told at checkout that it would be REFUNDED to me. 0/10. STAY AWAY FROM THIS PLACE AT ALL COSTS. I have pictures of everything.
Stayed 2 nights in Sep 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet was sticky. No cups in the room. Bugs behind the bathroom door. No liners in any of the garbage cans. You just felt dirty being there.
Stayed 1 night in Sep 2024

4/10 Poor

david

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When checking in the lady was rude and charged my debit card twice without my approval i am dealing with it through my bank bad experience
Stayed 2 nights in Sep 2024

2/10 Terrible

Jeff

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible! Arrived 12 minutes before published check-in & was told to wait 12 minutes before I could check in. Credit card was charged when I gave my name, even though I was not checked in. Staff was unfriendly & literally argued with patrons in the lobby. Weekend breakfast advertised till 9 AM was shut down at 8 AM resulting in breakfast not being provided. They couldn’t program a room key, so a maintenance person took his well worn master key off his keyring & gave it to a patron, causing me to question the level of safety at the facility. Ice & soda machines did not function. Though room had a coffee maker, no coffee or cups were provided. No shampoo, soap, or facial tissue was provided in the room. Multiple customers demanded refunds during my stay. I frequent Jackson regularly, but will never stay at this so called “Quality” Inn again.
Stayed 1 night in Sep 2024