Quality Inn Jackson

2.5 star property

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Photo gallery for Quality Inn Jackson

Lobby
Desk, iron/ironing board, Internet, bed sheets
Exterior
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Housekeeping

Explore the area

Map
535 Wiley Parker Rd, Jackson, TN, 38305
  • Casey Jones Village
    ‪8 min walk‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Union University
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds, Smoking (Interior Corridor)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Interior Corridor)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Jackson

Hotel in Jackson with free breakfast and a fitness center
This hotel features a fitness center, coffee/tea in a common area, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and RV/bus/truck parking are onsite. Change of towels is available on request.
Quality Inn Jackson offers 104 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

Flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Jackson. During your stay, you're just a quick walk from Music Highway Crossroads. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Amenities include a car charging station, an elevator, and a terrace
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Music Highway Crossroads and Casey Jones Village
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Jackson. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

Guests are served free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Pool

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses wind energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open June 01 and close September 30.
  • Pool access available from noon to 7:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Jackson Quality Inn
Quality Inn Jackson
Quality Jackson
Quality Inn & Suites 49`Er Hotel Jackson
Quality Inn & Suites 49'Er Jackson Hole, WY
Quality Inn And Suites 49`Er
Quality Inn Jackson Hotel Jackson
Quality Inn Jackson Hotel
Quality Inn Jackson Jackson
Quality Inn Jackson Hotel Jackson

Quality Inn Jackson Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 156 out of 636 reviews
Rating 8 - Good. 214 out of 636 reviews
Rating 6 - Okay. 134 out of 636 reviews
Rating 4 - Poor. 80 out of 636 reviews
Rating 2 - Terrible. 52 out of 636 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst customer service at this property. Charged for a night I did not use and just get "Sorry."
Stayed 1 night in Dec 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that I didn't see a single scorpion!
Stayed 1 night in Dec 2024

10/10 Excellent

Laraine

Travelled with family
Liked: Cleanliness, amenities
Friendly people and very clean
Stayed 1 night in Dec 2024

6/10 Okay

Craig

Travelled with partner
Disliked: Amenities, property conditions & facilities
Dated, worn.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jackson TN
Property was well lit and easy to check on vehicle and surroundings.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

8/10 Good

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean motel. Would revisit
Stayed 2 nights in Nov 2024

2/10 Terrible

Jill

Disliked: Cleanliness, property conditions & facilities, room comfort
We arrived late and room seemed clean. When getting around in the morning, we saw a cockroach run across our white line on the bed.
Stayed 1 night in Nov 2024

8/10 Good

Kyoung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better breakfast than expected.
Stayed 1 night in Nov 2024

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A very clean and comfortable room.
Stayed 1 night in Nov 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room for overnight stay
Room was a little on the older side, but clean. The bed was comfortable. We were able to stay on the 1st floor so unloading and reloading our car was very easy.
Stayed 1 night in Nov 2024

8/10 Good

Brittany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, recommended
Like other chains of this type, the building is a little tired but the staff was helpful, the room was clean and the bedding as well as bed itself were quite comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was good with no issues.
Stayed 1 night in Nov 2024

8/10 Good

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The front desk associate was really nice, it was easy to get to our rooms and they had an elevator to use. In the room it was really clean, the shower had really good water pressure and got hot, however the bath stopper didn't work and the bed was extremely hard. Breakfast was disappointing because I picked this hotel specifically because of other reviews about breakfast being great. They had cereal (crappy bland cereal), oatmeal packets, waffles, and Jimmy Dean breakfast sandwiches they you had to microwave. The waffle syrup is probably the worst syrup I've ever tasted in my life and I use Great value syrup.
Stayed 1 night in Oct 2024

8/10 Good

Stacia

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad place to stay
All in all my stay was good I was looking for an indoor hotel because a lot of the other hotels had outdoor entrances and I've had bad experience with that. The hallway was dirty and there was trash in the hallway. The elevator had a smell in it. But the room itself was clean the bed was comfortable and the TV accommodations were great. All in all if you stay here I think you'll be pretty satisfied being that it's not the most expensive hotel in the area but it is pricey for that area.
Stayed 1 night in Oct 2024