Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel

Exterior
Seasonal outdoor pool, pool loungers
Premium bedding, pillow-top beds, individually furnished, desk
Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
310 Greymont Ave, Jackson, MS, 39202
  • Mississippi Trade Mart
    4 min walk
  • Mississippi Coliseum
    5 min walk
  • Mississippi State Fairgrounds
    8 min walk
  • Jackson, MS (JAN-Evers Intl.)
    16 min drive

Room options

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel

Hotel in Jackson with free breakfast and a 24-hour fitness center
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel offers 108 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel. During your stay, you're just a quick walk from Mississippi Trade Mart. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from Mississippi Trade Mart and 5 minutes by foot from Mississippi Coliseum
  • Pets welcome for a fee
Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 675 square feet (63 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel also features a vending machine, coffee/tea in a common area, and express check-out. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space (675 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jackson Downtown Coliseum Hotel
Holiday Inn Express Jackson Downtown Coliseum
Holiday Inn Jackson
Holiday Inn Express Jackson Hotel Jackson
Holiday Inn Express Suites Jackson Downtown Coliseum

Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 938 reviews" "
Rating 8 - Good. 272 out of 938 reviews" "
Rating 6 - Okay. 125 out of 938 reviews" "
Rating 4 - Poor. 92 out of 938 reviews" "
Rating 2 - Terrible. 72 out of 938 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Keith

Stayed 2 nights in Jun 2024

4/10 Poor

Kady

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Steve

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the front desk clerk couldn't be found. when she showed up she had an ear bud in her ear and didn't answer any of the questions I asked. No response, just handed me the room key. Every time we saw her she was sitting in the lobby on her phone. The outside is nice but the rooms are outdated.
Stayed 1 night in Jul 2024

6/10 Okay

Jolie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty, room appears not to have been swept. Tub had hair and needed a good cleaning Room was musty
Stayed 1 night in Jun 2024

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here 3 times total so far and have been very very pleased with our overall stay each time. I will always give it 5 stars! The only downfall, and this is because of MY OWN preference, the beds are firm. I personally like a soft plush bed and so does my husband but that’s the only thing we don’t love..but like I said, that’s just our preference.
Stayed 2 nights in Jul 2024

6/10 Okay

roni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in was easy. Super nice staff! Bed was so comfortable! Did not enjoy the mold in the bathroom!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room and comfy bed
Stayed 2 nights in Jun 2024

4/10 Poor

Kelly

Travelled with family
Disliked: Amenities
Disappointed. TV remote not working, no hand towels, no trash can other than bathroom, no soap in the dispenser.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Tate

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Average stay
It was basic. Clean room but breakfast was very lack luster and soap container was empty.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
No title
Asked for clean bedding, because the ones we had had stains on them. We never received them. The staff was nice upon arrival, breakfast and departure. Juice machine not in order. Had to pay for soda, because the juice dispenser was out
Stayed 2 nights in Jun 2024

6/10 Okay

jacquila

Liked: Cleanliness, staff & service
The bathroom dim light, only 1 wash cloth
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was not clean, tub was dirty, towels were dirty had to call for clean towels very dissatisfied will never stay there again
Stayed 1 night in Jun 2024

8/10 Good

Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Donald, Corinth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Let me start by saying the staff was EXCELLENT. They were courteous, polite, kind, and did the best they could. The hotel itself was understaffed. There was no room service at all. They didn’t have replacement towels when I asked for them. The trash by the ice machine was overflowing — for multiple days. There was no trash can in my room, so I had to take the trash to the one by the ice machine, so I knew it wasn’t emptied… The gate to let you out of the parking lot wouldn’t open… I truly dislike leaving bad reviews and would much rather leave a great one… so that’s why I put that the staff was truly excellent. There wasn’t a rude or unkind person at all… I’m not going to even talk about the breakfast bar — let’s just say DoorDash will bring it to your door. Very unlikely to stay again
Stayed 3 nights in Jun 2024

4/10 Poor

Clinton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find somewhere else
Bathroom door off the hinge, couldn’t close it. Elevators felt like at any moment it would not work, front desk area felt dingy, pillows / blankets felt damp not all the way dry. Other holiday inn and suites have food / drinks at the front desk for purchase — this hotel had little to no options for anything. Parking lot blocked by 18wheeler with a load of cars on it. Front desk personnel was very short in conversations, even though we’re IHG members — Overall experience was not great. I would not return to this establishment. Did not take pictures, did not think about it. Room 318 was where the issues were.
Stayed 1 night in Jun 2024

10/10 Excellent

Calvin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jordan

Stayed 2 nights in Jun 2024

10/10 Excellent

JEFFREY

Liked: Property conditions & facilities
Great staff.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and stinky
The floor was very dirty. We all ended up with dirt on our socks after walking around the room. There was also an unpleasant odor in the building and in our room, and the odor was also in our bedding. At least one of the mattresses had a yellow stain on the side. The one bright spot was the employee at the front desk offered to switch rooms when we brought this issues to his attention, but when we tested it, that one smelled about the same. We decided to stay in the original room to avoid the hassle of changing. At breakfast, the fridge and drink machines were both out of service, so there was no milk for cereal or cream cheese for bagels. The bacon was good though. The location is convenient, and parking is free. I feel the staff did their best to accommodate us under the circumstances, but overall, we were very disappointed. Holiday Inn Expresses in general have been reliable in the past with reasonable rates, clean rooms, and free breakfasts, so this location may be an outlier. It needs a deep clean and air quality checks to bring it up to the Holiday Inn Express standards.
Stayed 1 night in Jun 2024

10/10 Excellent

Chara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly & helpful.
Stayed 4 nights in Jun 2024