Hilton Jackson

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Jackson

Room, 1 King Bed, Accessible, City View | City view
Property entrance
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Suite, 1 King Bed

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Pet-friendly

Explore the area

Map
1001 E County Line Rd, Jackson, MS, 39211
  • St. Dominic Hospital
    7 min drive
  • Whataburger
    2 min walk
  • Jackson Station
    11 min drive
  • Madison, MS (DXE-Bruce Campbell Field)
    7 min drive

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About this property

Hilton Jackson

Hotel with 2 restaurants, in the vicinity of Mississippi Crafts Center
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and conference space. Housekeeping is available on request.
Hilton Jackson offers 276 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Jackson. During your stay, you'll be within walking distance of Woodworth Chapel. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Fitzgerald's
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by car from Mississippi Crafts Center and 9 minutes from Mississippi Trade Mart
  • Pets welcome for a fee (restrictions apply)
Hilton Jackson offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 19154 square feet (1779 square meters) and includes a conference center. The business-friendly Hilton Jackson also features shopping on site, a porter, and an ATM. Self parking is free.

This Jackson hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.
Fitzgerald's - This bar specializes in Regional cuisine.
Drago's Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Open select days.
Wellington’s - This restaurant specializes in American cuisine and serves breakfast and lunch. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 16.95-23.95 for adults and USD 11.95-23.95 for children
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Fitzgerald's
  • Drago's Seafood
  • Wellington’s

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (19154 square feet of space)
  • Meeting rooms - 17

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 to 23.95 for adults, and USD 11.95 to 23.95 for children
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Jackson
Hilton Jackson
Jackson Hilton
Hilton Jackson Hotel Jackson
Jackson Hilton Hotel
Hilton Jackson Hotel
Hilton Jackson Hotel
Hilton Jackson Jackson
Hilton Jackson Hotel Jackson

Hilton Jackson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 419 out of 1002 reviews" "
Rating 8 - Good. 237 out of 1002 reviews" "
Rating 6 - Okay. 157 out of 1002 reviews" "
Rating 4 - Poor. 98 out of 1002 reviews" "
Rating 2 - Terrible. 91 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saundra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marlon

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Just okay...
Pros: The water pressure was amazing and the rooms were very clean. Cons: This hotel is in need of a few upgrades. The television was old, half the sockets in my room didn't work (no USB outlets anywhere), there were clear signs of rust on the appliances, my room smelled of wet carpet, and the front desk staff seemed to be disoriented or unfocused - anything but welcoming. I have attended many conferences and trainings here, so I expected more quality during the stay and was disappointed.
Stayed 1 night in Sep 2024

4/10 Poor

Amiyra

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kimberley

Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Stayed 1 night in Sep 2024

10/10 Excellent

Marissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The rooms were clean. The bathroom was a very nice size which I like because I need room to do my hair and make up.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service
Property starting to age; with little signs of upkeep.
Stayed 1 night in Sep 2024

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, great front desk staff, clean!!
Stayed 3 nights in Aug 2024

2/10 Terrible

Derrick L

Disliked: Cleanliness, amenities, property conditions & facilities
Customer service very rude. Will never go back.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family, Business traveller
Coffee all day in lobby would be nice
Stayed 1 night in Aug 2024

10/10 Excellent

Marcia

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were so nice and took such good care of us!! I had a couple of things that I needed to help with and they were so gracious. Thank you so much!
Stayed 2 nights in Jul 2024

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jamea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Taquisha

Stayed 2 nights in May 2024

10/10 Excellent

Leiundra

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Zanna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will begin by saying the staff was lovely! But the quality of this hotel is terrible. Do not be fooled by the beautiful entry/lobby. The room was disgusting. What appeared to be blood stains all over the walls and baseboards along with multiple other stains. The carpet also had big stains. I always left my shoes on due to how sticky the carpet was. The facility was clearly outdated and the worst quality Hilton I’ve ever stayed at.
Stayed 1 night in Jul 2024

8/10 Good

Chutoniayia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice.
Stayed 1 night in Jul 2024

6/10 Okay

Sheridan

Business traveller
Disliked: Property conditions & facilities
This hotel is in need of renovating! Housekeeping doesn’t do a thorough job of cleaning the rooms. There was a high heel shoe from the previous resident left behind that should’ve been removed by housekeeping beforehand. The bathroom sink need to be upholstered
Stayed 5 nights in Jul 2024

10/10 Excellent

Anthony, Los Angeles

Liked: Amenities, property conditions & facilities
Nice property. Great staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paula

Stayed 4 nights in Jul 2024