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Hilton Garden Inn Jackson

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Jackson

Exterior
Lobby
Lobby
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1324 Vann Dr, Jackson, TN, 38305
  • Union University
    16 min walk
  • Music Highway Crossroads
    2 min drive
  • Casey Jones Village
    2 min drive
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    11 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

SpringHill Suites by Marriott Jackson

Pool
Breakfast included
Parking included
Free WiFi
4.6 out of 5, Wonderful, (542)
The price is €120
for 1 room
includes taxes & fees
1 Jan - 2 Jan
SpringHill Suites by Marriott Jackson

About this property

Hilton Garden Inn Jackson

Hotel in Jackson with a fitness center and a 24-hour business center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center. Weekly housekeeping is available.
Hilton Garden Inn Jackson offers 98 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Jackson. During your stay, you'll be within walking distance of Union University. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-serve breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Union University and a few minutes from Music Highway Crossroads
Hilton Garden Inn Jackson offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. The business-friendly Hilton Garden Inn Jackson also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Jackson hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
Hilton Garden Inn Jackson has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Self-service breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 4.95-12.95 for adults and USD 4.95-5.95 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 5.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 26 and close September 06.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson

Hilton Garden Inn Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 585 reviews" "
Rating 8 - Good. 129 out of 585 reviews" "
Rating 6 - Okay. 37 out of 585 reviews" "
Rating 4 - Poor. 27 out of 585 reviews" "
Rating 2 - Terrible. 23 out of 585 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Tasjah

Stayed 1 night in Aug 2024

8/10 Good

Tresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More expensive than other hotels, but the beds were heavenly, 2 free waters. But breakfast and food and drink prices are astronomical. Uber somewhere. Staff and service was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Consuelo

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I like the customer service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
Very quiet and friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Sheila

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the area and convenient to places to eat and entertainment as well
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley

Stayed 1 night in Jul 2024

10/10 Excellent

Steven E.

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to overnight while traveling Interstate 40
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid place to stay
The location was ideal for what we needed and very accessible. It was clean, well stocked, and the staff we interacted with were very friendly. We ate at the restaurant and the food was delicious. The pool looked refreshing.
Stayed 1 night in Jul 2024

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room!!
The room was extremely clean and tidy. Everything was in its place. I travel \with a mobility scooter and I had plenty of room to maneuver .
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

8/10 Good

JANET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jackson, TN
The room was mostly what you would expect from Hilton. Clean and comfortable. The doors are a bit heavy causing them to close hard, creating a slam that I’m sure would be heard by those around you. Guest laundry was adequate. Breakfast was “offered” at an additional cost, but not “included.” For the price of a Hilton hotel room, breakfast should be included; continental at least. The room was adequately cleaned and stocked except for the hand-lotion container permanently fixed to the wall. It was empty. Not a dealbreaker, but definitely an oversight by the housekeeping staff. All things considered, we enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Wonderful!
From the checkin to checkout the staff and accommodations were excellent! The staff are awesome! The hotel was clean and the beds were comfortable. My nieces loved the pool and sitting outside was very relaxing. The breakfast was delicious but not free. My mistake for not reading and just assuming “breakfast provided” meant free. The only complaint was the pillows were very flat so if you like fluffy and firm bring your own. LOVED it and will stay again when I visit family.
Stayed 3 nights in Jul 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Someone slamming doors all night but relatively good place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet..clean safe
Stayed 1 night in Jul 2024

6/10 Okay

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why Hilton Garden Inn?
The beds were comfortable but the door to enter the room was very heavy and required an extra push in order for it to close up completely. The breakfast was ok but could have been more fresh and hot. Due to supposedly preparing it as you place the order.
Stayed 1 night in Jul 2024

10/10 Excellent

Farhan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weird cafe experience
Hotel room was good, but the cafe experience was awkward. They weren’t aware that I had breakfast included through Hotels.com, so I had to show them my reservation to prove it.
Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with great dining.
Stayed 1 night in Jun 2024

8/10 Good

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all the hotel met our needs. We enjoyed the pool, but I was a little disappointed in the room itself. There was food left in the microwave from the last people, the back of the remote was missing the cover and the bathroom had a wall hook that was broken and falling out of the wall. Those things didn't ruin our stay, but if I'm fair with my assessment, those things remove a few points in my review. It would have also been nice if the TV had streaming apps like Netflix, etc (for me to log into). Otherwise, it met our needs and we enjoyed our time.
Stayed 2 nights in Jun 2024