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Fairfield Inn & Suites Jackson

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn & Suites Jackson

Reception
Lobby
Room amenity
Indoor pool
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Laundry
  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
2395 Shirley Dr, Jackson, MI, 49202
  • Jackson Crossing Mall
    3 min drive
  • Red Lobster
    1 min walk
  • Jackson Station
    5 min drive
  • Jackson, MI (JXN-Reynolds Field)
    6 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Room amenity

Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Room amenity

Executive Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Jackson, MI

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (812)
The price is €101
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Tru by Hilton Jackson, MI

About this property

Fairfield Inn & Suites Jackson

Hotel in Jackson with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Fairfield Inn & Suites Jackson offers 54 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Fairfield Inn & Suites Jackson. During your stay, you'll be within walking distance of R.A. Greene Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Jackson Crossing Mall and a few minutes from R.A. Greene Park
  • Dogs welcome for a fee
Fairfield Inn & Suites Jackson offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. The business-friendly Fairfield Inn & Suites Jackson also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Hulu
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Restaurant dining guide
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Jackson Hotel
Fairfield Inn Jackson
Fairfield Jackson
Jackson Fairfield Inn
Fairfield Inn Jackson Hotel Jackson
Fairfield Inn & Suites Jackson Hotel
Fairfield Inn & Suites Jackson Jackson
Fairfield Inn & Suites Jackson Hotel Jackson

Fairfield Inn & Suites Jackson Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 227 out of 477 reviews" "
Rating 8 - Good. 147 out of 477 reviews" "
Rating 6 - Okay. 54 out of 477 reviews" "
Rating 4 - Poor. 26 out of 477 reviews" "
Rating 2 - Terrible. 23 out of 477 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
They allowed me to come in hors before regular time to check in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriel

Stayed 1 night in Aug 2024

8/10 Good

Christina

Travelled with group
Liked: Staff & service, property conditions & facilities
The staff is amazing, friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Karl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Good for the price
Stayed 1 night in Aug 2024

2/10 Terrible

Megan

Disliked: Cleanliness, property conditions & facilities, room comfort
From start to finish this hotel was awful. The outside looks like it is about to be condemned with the exception of the freshly paved parking lot. Everyone working looks miserable. We checked in and get to our room and it is just yuck. The door doesn’t actually latch unless you pull the handle really hard or push on the door. The entire room just smells like mildew and cat urine. The shower had not been cleaned and the toiletries were empty. The ceiling in the bathroom was covered in mold. We will never stay here again. Absolutely disgusting
Stayed 1 night in Jul 2024

6/10 Okay

Samantha

Travelled with family
Liked: Cleanliness
Overall, we enjoyed our stay in Jackson at the fairfield. Sasha was amazing at the desk and helping with any questions we had. The rooms were clean and everything was stocked well in the room. Parking was easy and well lit. Now here are the drawbacks....the coffee was like lukewarm water and was hardly ever stocked with cups or creamer. The "hot breakfast" was a joke. The sausage was hard and the eggs were not great. That was it. Only scrambled eggs and dry, hard sausage. On the last day i found out there was supposed to be a waffle maker but it was never out or available for use. Please dont advertise something and fail that miserably.
Stayed 5 nights in Jul 2024

8/10 Good

Makaila

Stayed 4 nights in Jul 2024

8/10 Good

HENRY

Stayed 4 nights in Jul 2024

8/10 Good

Jacob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff were friendly, but they staff seemed a bit overworked and the included breakfast was very sparse.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anver

Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Stayed 1 night in Jul 2024

2/10 Terrible

Richard

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Did not have my room due to an unspecified plumbing problem.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Renovations
It was decent. The place is going thru renovations. It could use upgrades in lighting as there were no USB charging areas in the room. Outside is still being worked on. It was clean staff was ok.
Stayed 2 nights in Jun 2024

2/10 Terrible

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It had a really strong odor and caused me to have a headache. There was big pieces of glass in the parking lot. The pictures of the hotel were not pictures of the property where I stayed and their executive king suite did not have the wall divider or two tvs like the pictures showed. The staff was friendly, but Expedia refused to refund me, even though they had false advertising on their site, being that the pictures were from another location.
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
This hotel is under renovation! The rooms have already been renovated although the workmanship is horrible! It rooms have numps under wallpaper, crooked outlets, poor pain job, trim looks rough! I cannot believe the hotel paid someone to do this work with such poor quality!
Stayed 1 night in May 2024

6/10 Okay

MARC

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Breakfast very limited due to construction. Had to pay to eat offsite.
Stayed 2 nights in May 2024

8/10 Good

Hermina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient location for our trip
Stayed 2 nights in May 2024

6/10 Okay

Jeffrey

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lots of Issues
The entire hotel is under renovation. Might not have booked if I had known. Breakfast options because of this were not like listed. Lol was closed, exercise room was closed. Mini shop was closed. No vending machines. Staff was very nice, but with construction crew workinginbthe AM it was chaotic, Ave noisy. Hopefully they'll finish soon because the location is convenient. But this situation should have been disclosed beforehand.
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Rooms were clean with new carpet.
Stayed 6 nights in Apr 2024

8/10 Good

Dan

Stayed 1 night in Apr 2024

8/10 Good

Arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A go
Under some reconstructing , pool and fitness room was not accessible other than that nothing to complain about. Hot breakfast if you choose if not cold was available along with a variety of other things. Room was clean bed comfy.
Stayed 1 night in Mar 2024

8/10 Good

Bernice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Overall a very enjoyable stay. Unfortunate timing, updating a few things including the pool🌧
Stayed 2 nights in Mar 2024