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Candlewood Suites Jackson by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jackson by IHG

Premium bedding, down duvets, desk, laptop workspace
Exterior
Premium bedding, down duvets, desk, laptop workspace
Seasonal outdoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • Tanger Outlets
    ‪9 min drive‬
  • Noah's Ark Rehabilitation Center
    ‪10 min drive‬
  • High Falls State Park
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Premium bedding, down duvets, desk, laptop workspace

Standard Suite

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Suite

Premium bedding, down duvets, desk, laptop workspace

Premium Suite

  • 54 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed (Walk-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

Premium bedding, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed (Bath Shower Combination)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Mobil)

Premium bedding, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Comm, Mobil)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Jackson by IHG

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (275)
Holiday Inn Express & Suites Jackson by IHG

About this property

Candlewood Suites Jackson by IHG

Hotel in Jackson with a seasonal outdoor pool and a 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities. Self parking is free. Additionally, a 24-hour front desk, gift shops/newsstands, and a front-desk safe are onsite. Weekly housekeeping is available.
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Jackson by IHG. Free self parking, laundry facilities, and a seasonal outdoor pool are available. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a gift shop, and laundry facilities
  • 9 minutes by car from Tanger Outlets and 12 minutes from Veterans Memorial Park "The Flame"
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Candlewood Suites Jackson by IHG offers its guests a seasonal outdoor pool, gift shops/newsstands, and coffee/tea in a common area. Candlewood Suites Jackson by IHG also features laundry facilities, a front-desk safe, and an elevator. The front desk is open around the clock. Self parking is free.

This Jackson hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 27 and close September 30.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Candlewood Suites Jackson by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 135 out of 173 reviews
Rating 8 - Good. 24 out of 173 reviews
Rating 6 - Okay. 5 out of 173 reviews
Rating 4 - Poor. 3 out of 173 reviews
Rating 2 - Terrible. 6 out of 173 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Job!
Great place, very clean and staff is always friendly!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kyrsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Front desk staff very friendly, room was great, nice and clean as well as the rest of the hotel! There is a nice outdoor seating area that we enjoyed at night!! If in the area again would definition stay here!! Shopping and food options close by!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Tañia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, and quiet!
Stayed 1 night in Oct 2024

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check your credit card charges!!
Overall, the room was clean & safe which was all I was looking for. I paid in full in advance in July for our Oct stay. I printed out my receipt to give to the person at the desk on check in. He asked for my credit card, which I thought was for verification. The next thing I knew he ran my card without letting me know. I got an instant notification from my bank that the guy tried to charge me $850 ON TOP of what I paid in full! I was shocked & angry. I pulled up my bank statement & showed my payment. I told him if I did not get a room that I paid for, I would call my bank there on speakerphone & file a fraud claim. He instantly gave me the room key. When I woke up in the morning, I saw another attempted charge to my bank for $190! I didn't do or use anything but the restroom & shower. We were there 3 days & never had housekeeping come at all.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! They were always kind and helpful. Our room was nicer than we expected. Quiet. Would stay here again for sure.
Stayed 3 nights in Oct 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Loved my stay. Everything was top notch.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Rayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was fantastic and super helpful. Hotel was clean, right off interstate, perfectly fine for one night in transit.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! I had never heard of Candlewood Suites and I must say I wish I had. Most extended stays don’t have the greatest rep due to various reasons but this location is on the opposite spectrum from all the rest! It’s a newer property but very clean and the cleaners and the maintenance guy do an excellent job. It’s starts at the top with Drew, the GM and spreads throughout the property..from Valarie, Javier, Eric and every staff member have a smile and make you feel welcome. The beds are on par with high end hotels, the sheet count has to be high as they are soft and feel great..they do a great job with noise to..it’s quiet so it seems they got everything right and it shows. I’m not the only one who notices as I’ve heard plenty of other guests saying the same…this location is the blueprint that all extended type places should try to become…not sure it’s possible because they do an outstanding job. The only issue I’ve had is I’m here on business but have been paying retail prices and they annotated I was here on business, it’s been over a month since I checked in and it’s still about the same rate but I’m so happy with everything that I don’t mind paying extra if it helps keep the high level of customer service and cleanliness of the property! Keep up the good work yall! I truly have really enjoyed the stay thus far…Thank you!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never heard of this Brand before but I gotta say I wish I had! Extended stays can get a bad rep and often it’s warranted…this location is on the other end of the spectrum of most extended stays…it is very clean, it’s new but the staff is great and that starts at the top and throughout the property you get positive attitudes and smiles…everyone says hello and it’s genuinely like being at a place you look forward to going to. They keep great care of the property and it shows…the beds are really comfortable and sheets gotta have a high thread count because they aren’t the typical sheets at most extended places. The rooms are insulated from noise and it really seems like they got everything right. The only issue I’ve had and it’s probably my fault but I’m here on business and I’ve been paying retail, not the long term stay prices and they did mention that they would set it up as long term business stay which should result in a lower nightly rate…which would be great but I’m so happy with the place that I’m not to upset or Worried about it although everybody likes saving a little if they can but if the retail prices helps keep the customer service at the level it’s at now then it’s worth it to me! Valarie along with Javier and Eric at the front desk, the cleaning crew, particularly the maintenance guy, do an outstanding job! Keep it up yall, it is definitely noticeable and I’ve heard other guests say the same! Thank you!
Stayed 7 nights in Oct 2024

8/10 Good

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean. Very comfortable. Fridge did not work Rooms could use more noise reduction insulation No diet colas available
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Kenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent experience and stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night of comfort
Checking the guy was very pleasant and courteous. The room was exceptionally clean and the beds was comfortable. Checking out was just as pleasant. The gentleman and ladies were all friendly and pleasant.We were here on business and did not get a chance to enjoy the pool or BBQ area but if I had to stay at an hotel this would definitely be my first choice, especially the comfort for the price. I highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & pretty
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph, New York

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newish facility. Great kitchen and bath. Comfy bed. Nice place.
Stayed 1 night in Sep 2024

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the kitchenette. I always get so tired of eating fast food or spending a fortune to dine in a restaurant. It was a pleasure to cook a home cooked meal away from home. 🏡
Stayed 4 nights in Aug 2024