Candlewood Suites FLOWOOD, MS by IHG

2.5 star property

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Photo gallery for Candlewood Suites FLOWOOD, MS by IHG

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Studio Suite, 2 Queen Beds
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
3810 Flowood Dr, Lakeland Cmns & Flowood Dr. SW, Flowood, MS, 39232
  • River Oaks Place
    ‪5 min drive‬
  • Merit Health Woman's Hospital
    ‪5 min drive‬
  • The Refuge
    ‪6 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪12 min drive‬

Room options

Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Candlewood Suites FLOWOOD, MS by IHG

Hotel in Flowood with a 24-hour fitness center and a 24-hour front desk
A 24-hour fitness center, a business center, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store. Housekeeping is available once per stay.
Candlewood Suites FLOWOOD, MS by IHG offers 113 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites FLOWOOD, MS by IHG. During your stay, you'll be close to N. Flowood Hospital. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from N. Flowood Hospital and a few minutes from River Oaks Place
  • Pets welcome for a fee
WiFi and wired Internet are free in public spaces. You'll find a business center on site. A 24-hour fitness center, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites FLOWOOD, MS by IHG. Free self parking is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • DVD player
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood FLOWOOD MS
Candlewood Suites FLOWOOD MS
Candlewood Suites Hotel FLOWOOD MS
Candlewood Suites FLOWOOD MS Hotel

Candlewood Suites FLOWOOD, MS by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 266 out of 626 reviews
Rating 8 - Good. 173 out of 626 reviews
Rating 6 - Okay. 84 out of 626 reviews
Rating 4 - Poor. 51 out of 626 reviews
Rating 2 - Terrible. 52 out of 626 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danderia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the new renovations
Stayed 1 night in Nov 2024

6/10 Okay

Lakesha

Travelled with group
Stayed 3 nights in Oct 2024

2/10 Terrible

Mary, Cincinnati

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pulling up to property we noticed mold on outside of the building coming from AC units, but thought maybe it was cleaner inside. It was not. While the check in process was speedy and the desk clerk was friendly, that was the only good thing. There was dog hair all over, in the hallway as well as all over the room floor, curtains, etc. Took my shoes off and my socks were covered in pet hair. It may be my bad for not checking pet policy, but I have allergies and it was horrible the smell and hair all over. Worse than the dog hair was the stench of dog pee in the room. There were several dusty surfaces as if most of the room (barhroom sink, dresser drawers, tv area) was not cleaned, appearing as if only sheets and towels were changed between guests. It is a suite so there was a stove top that had burned food caked in the burners. There were dogs barking all night long and it smelled like there were marijuana plants growing in the room next to us the smell of smoke was so strong. There was a ring of grim in the bathtub, again, as if the rooms are not actually cleaned. Worst part was when I went to pull the shower curtain back and a dried, crusty, used wash cloth fell from the rod. At that moment we canceled our stay to relocate to another MUCH nicer hotel in the area. we chose a hotel in Flowood assuming it had to be nicer than Jackson proper, this was not the case. I wont stay at another Candelwood and this may be the end of all IHG hotels for me.
Stayed 3 nights in Oct 2024

4/10 Poor

kenyascicus

Business traveller
need updating
Stayed 1 night in Jul 2024

8/10 Good

Dennis L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 5 nights in Oct 2024

2/10 Terrible

Theresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Aaron

Stayed 1 night in Aug 2024

6/10 Okay

Dwight

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Charles

Very decent
Stayed 2 nights in Aug 2024

10/10 Excellent

Maurice

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away
Overall it was a great relaxing stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacoquyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice manager and room was spacious & clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Lonzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The major positive for both my wife and I was the staff and management was kind as well as professional. with us as well as with each other.
Stayed 14 nights in Jul 2024

8/10 Good

Lyris

Stayed 1 night in Jul 2024

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Zachery

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Renovation
The staff was great but renovation is really needed.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My overall stay was great. The carpet in the room was not good for my allergies.
Stayed 1 night in Jul 2024

6/10 Okay

RANDY

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

RANDY

Travelled with family
Liked: Cleanliness, staff & service
3rd room finally was good enough
I rented 2 rooms & the one my son's family checked into, smelled, they told the manager & he said they've been having trouble with mold & moved them to another room, that room's toilet was plugged up, so he gave them a 3rd room. We feel that we should get a credit back on at least half of the cost, for what we went through.
Stayed 1 night in Jul 2024

8/10 Good

Jason

Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man at the front desk was amazing. He went above and beyond to make sure we were comfortable
Stayed 1 night in Jul 2024

6/10 Okay

Mary

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Tania

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Average
Stayed 1 night in Jun 2024

4/10 Poor

Thaddaues

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I had one of the rooms that was not renovated. My tv didn’t work and the room was very outdated for the price I paid.
Stayed 1 night in Jun 2024