Mercure Kakadu Crocodile Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Kakadu Crocodile Hotel

Exterior
Ecotours
Sports facility
Aerial view
Courtyard Queen Room

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Free WiFi

Explore the area

Map
1 Flinders Street, Locked Mail Bag 4, Jabiru, NT, 0886
  • Mamukala Billabong
    2 min drive
  • Bowali Visitors Centre
    5 min drive
  • Jabiru Travel
    2 min walk
  • Jabiru, NT (JAB)
    8 min drive

Room options

Double Room, 2 Double Beds (Courtyard)

  • Sleeps 4
  • 2 Double Beds

Family Room, Multiple Beds, Courtyard Area

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Courtyard Queen Room

  • Sleeps 2
  • 1 Queen Bed

Superior Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Mercure Kakadu Crocodile Hotel

Family-friendly hotel with an outdoor pool and a restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a children's pool, and laundry facilities are onsite. Housekeeping is available on request.
Mercure Kakadu Crocodile Hotel offers 110 accommodations with safes and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

This Jabiru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Kakadu Crocodile Hotel. During your stay, you'll be within walking distance of Mamukala Billabong. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy pool views while dining at Manjmukmuk Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes bike rentals
  • 5 minutes by car from Bowali Visitors Centre and 6 minutes from Maguk Gorge
Mercure Kakadu Crocodile Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Mercure Kakadu Crocodile Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Jabiru hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Manjmukmuk Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 25-35.00 for adults and AUD 17-25 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Manjmukmuk Restaurant

Things to do

  • Bike rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Fence around the pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 25 to 35.00 for adults, and AUD 17 to 25 for children
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gagudju Crocodile
Gagudju Crocodile Holiday Inn
Gagudju Holiday Inn
Holiday Inn Crocodile
Holiday Inn Crocodile Gagudju
Holiday Inn Gagudju
Holiday Inn Gagudju Crocodile
Holiday Inn Gagudju Crocodile Hotel
Holiday Inn Gagudju Crocodile Hotel Jabiru
Holiday Inn Gagudju Crocodile Jabiru
Mercure Kakadu Crocodile Hotel Jabiru
Mercure Kakadu Crocodile Hotel
Mercure Kakadu Crocodile Jabiru
Mercure Kakadu Crocodile
Mercure Kakadu Crocodile
Mercure Kakadu Crocodile Hotel Hotel
Mercure Kakadu Crocodile Hotel Jabiru
Mercure Kakadu Crocodile Hotel Hotel Jabiru

Mercure Kakadu Crocodile Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 249 out of 1000 reviews" "
Rating 8 - Good. 421 out of 1000 reviews" "
Rating 6 - Okay. 227 out of 1000 reviews" "
Rating 4 - Poor. 74 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nobuhito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as of 9/10 as for room, breakfast, dinner and very friendly staff as well, Just one point missing for perfect was that’s getting some noise from early morning birds…. Anyway I can recommend you all from family with kids to elderly couples.
Stayed 1 night in Sep 2024

10/10 Excellent

Nobuhito

Stayed 1 night in Sep 2024

8/10 Good

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very pleasant stay. Good sized room. comfortable p though bathroom slightly dated. Shame theres no lift. Evening meals (a la carte) excellent. Breakfast very expensive, food not very warm, cold plates.
Stayed 3 nights in Aug 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great property, awesome staff and the Art gallery has some fantastic paintings and artifacts. A few tiny updates needed but otherwise a fabulous property.
Stayed 2 nights in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Accommodation very good and convenient to visits the attractions of Kakadu. Restaurant closing times however do not reflect the activities in the area. Eg to be accepting last dinner orders at 8:15 pm is too early when guests have been out viewing sunsets 45 mins drive from the resort.
Stayed 2 nights in Aug 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at Mercure. Spacious room and comfortable bed. Staff were lovely, mainly young overseas workers who did a great job. Aircon had a malfunction but was quickly repaired on request. Pool was refreshing. Food was very nice, had both the buffet and a la carte. All in all a very pleasant stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Roslyn

Travelled with group
.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Poor state of repair - old and tired
We’ve stayed here a few times over the years - for the middle of nowhere it is fine but that’s it. More like a large motel. Old and dated rooms - poor service - in desperate need of repair and maintenance. We stayed for two nights and then moved to Cooinda Lodge which was much better! A Highway motel at hotel prices - but they charge you as they’re the only option there! Embarrassing for the Mercure brand!
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary, Greeley

Stayed 2 nights in Jul 2024

8/10 Good

B

Travelled with family
Liked: Cleanliness, staff & service
Kakadu trip for family
Overall it was a good and enjoyable stay. Some facilities seem a little rundown. As an iconic location I was expecting a bit more.
Stayed 2 nights in Jun 2024

10/10 Excellent

Larry

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brendan

Stayed 1 night in Jun 2024

2/10 Terrible

Tannista, West Lafayette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay in these hotels. They have the least friendly of policies and try to gauge money for every little thing that we take for granted in any good quality hotels.
Stayed 1 night in Jun 2024

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff and adequate room. Dining options good.
Stayed 4 nights in May 2024

10/10 Excellent

Ivan

To get that type of accommodation in that area is great the people in jabiru were really friendly
Stayed 2 nights in May 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
2924 Kakadu friends
French bar (men) staff were abrupt and not friendly. Room and complex a bit dated but overall a clean room. The guy on reception was lovely and friendly
Stayed 2 nights in May 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant
We spent a very pleasant night here. The restaurant was very nice, the food was amazing and the staff were attentive and friendly. Our room was spacious and the bed was very comfortable.
Stayed 1 night in May 2024

6/10 Okay

Stacey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Bec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Tristan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
Best hotel in town, not many other options. Very little to do in the town, bit plenty to do in the area. Hotel restaurant is pretty good, not many other options in town.
Stayed 1 night in May 2024

6/10 Okay

Colin

Travelled with family
Liked: Cleanliness, staff & service
Reception service was excellent and though the rooms may look a little tired a dated in places they are clean and perfectly adequate. We encountered a problem with the kettle which shorted out the electrics in our room a couple of times but someone came quickly on each occasion to reset it. Otherwise everything was good.
Stayed 1 night in May 2024

8/10 Good

Glenys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

LEON

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Croc, as the locals call it, has been standing there in the excessive heat and humidity for a while now, so don't expect everything to be shining new and clean. The rooms are sizable and well furnished. But the bathroom and the "kitchen" area (doorway), although both well stocked, are very small hence difficult to use, also in need of a renovation. They could have easily reduced the size of the living area and gave them both some more space. I don't understand why they had to design them so cramped. There's a plug-in flashlight by the bathroom door for night adventures as there's no public lighting beyond the immediate premises of the building. You may find one or two lights in the room are broken too. Maybe due to its remote location, a thorough fix-up is not easily done. The staff members are efficient and very helpful. But seriously understaffed during wet season. Decent in-house restaurant that provides three meals a day (usually continental only in the morning, no full buffet but with a la carte available as well). All in all, apart from the particular shape of the build, pretty standard. A small swimming pool in the courtyard, convenient and good for socialising. But you don't have to be restricted to it. Just some 200m away is the town's public swimming pool which only costs $5 per entry and it's a hidden gem! You simply have to check it out. The only place to be in the unbearable arvo heat.
Stayed 8 nights in Dec 2023