The Sign Kocaeli Thermal Spa Hotel & Convention Center

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sign Kocaeli Thermal Spa Hotel & Convention Center

3 indoor pools, seasonal outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Interior
Sauna, steam room, hot springs/mineral springs, Turkish bath/hammam
Standard Double or Twin Room

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Yeniköy Merkez Mah. Kültür Sk. No:40, Basiskele, Kocaeli, 41275
  • Fevziye Mosque
    16 min drive
  • Yeni Cuma Mosque
    17 min drive
  • Gayret Ship Museum
    17 min drive
  • Izmit (KCO-Cengız Topel)
    25 min drive

Room options

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Double or Twin Room

  • City view
  • Sleeps 3
  • 1 Double Bed

Junior Suite

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

The Sign Kocaeli Thermal Spa Hotel & Convention Center

Luxury hotel with 2 restaurants and 3 indoor pools
This hotel features 2 restaurants, 3 indoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
The Sign Kocaeli Thermal Spa Hotel & Convention Center offers 164 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. There are hot springs on site.
During your stay at The Sign Kocaeli Thermal Spa Hotel & Convention Center, you'll be within walking distance of Sea of Marmara. Enjoy features like free WiFi in public areas and free self parking, plus 3 indoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the seasonal outdoor and 3 indoor pools
  • Treat yourself to body scrubs, massages, or facials at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes hot springs, a steam room, and a playground
  • 18.3 mi (29.5 km) from Kartepe Ski Center and 26.1 mi (42 km) from Sapanca Lake Park
  • Airport shuttle service available for a fee
The Sign Kocaeli Thermal Spa Hotel & Convention Center offers its guests a full-service spa, hot springs, and 3 indoor swimming pools. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 4 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a steam room are also featured at the luxury The Sign Kocaeli Thermal Spa Hotel & Convention Center. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Basiskele hotel.

Onsite venue - This buffet restaurant serves breakfast and dinner.
Onsite venue #2 - This restaurant specializes in Turkish cuisine and serves lunch and dinner.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 3 indoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot springs
  • Playground
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • 3 indoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Thin carpet in room
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sign Kocaeli Thermal Spa Hotel & Convention Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open June 04 and close September 25.
  • Pets and service animals are not allowed on site.

Property is also known as

Ness Thermal Spa Hotel Basiskele
Ness Thermal Spa Hotel
Ness Thermal Spa Basiskele
Ness Thermal Spa
The Ness Thermal Spa Hotel
The Sign Kocaeli Thermal Spa Hotel Convention Center
The Sign Kocaeli Thermal Spa Hotel & Convention Center Hotel
The Sign Kocaeli Thermal Spa Hotel & Convention Center Basiskele

The Sign Kocaeli Thermal Spa Hotel & Convention Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 28 out of 86 reviews" "
Rating 8 - Good. 30 out of 86 reviews" "
Rating 6 - Okay. 10 out of 86 reviews" "
Rating 4 - Poor. 8 out of 86 reviews" "
Rating 2 - Terrible. 10 out of 86 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mahmoud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Melis

Stayed 2 nights in Aug 2023

10/10 Excellent

Kemal

Stayed 1 night in Jul 2023

2/10 Terrible

Cagatay

Stayed 1 night in Jul 2023

8/10 Good

Sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

4/10 Poor

Deniz

Stayed 1 night in May 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place friendly staff
Stayed 1 night in May 2023

10/10 Excellent

Oltan

Stayed 1 night in Apr 2023

10/10 Excellent

GUNER

Liked: Cleanliness, staff & service, property conditions & facilities
İ choose this hotel because it's near to port. Hotel is very nice and good condition! Staff was very helpful, especially Mr Arslan at reception he try to help your ever request and kindly person! Highly recommended!!!
Stayed 1 night in Mar 2023

10/10 Excellent

Muhammed sefa

Stayed 1 night in Mar 2023

8/10 Good

sahika

Stayed 1 night in Feb 2023

10/10 Excellent

SERPIL

Stayed 2 nights in Feb 2023

8/10 Good

Faith

Stayed 1 night in Jun 2022

4/10 Poor

Lily-Rose

Stayed 6 nights in Sep 2022

8/10 Good

Abed elrahman

Stayed 2 nights in Jul 2022

2/10 Terrible

Haldun

Stayed 3 nights in Jul 2022

10/10 Excellent

LUTFU

Stayed 1 night in May 2022

8/10 Good

Ozgur

Stayed 2 nights in May 2022

8/10 Good

Gulay

Stayed 7 nights in Apr 2022

2/10 Terrible

FAHMI

Disliked: Staff & service
The staff didn’t care about the service. 1. Internet is terrible keeps disconnecting 2. They refused to connect my daughter to my room when she called even thought she has the room number(she had to call because the internet was like crap!!!) I do not recommend at all!
Stayed 1 night in Feb 2022

8/10 Good

Rami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Zeynep

Stayed 1 night in Aug 2021

8/10 Good

Turan

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Sumihisa

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Termal.
Location is not so good to use taxi only.
Stayed 1 night in Mar 2020