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Emporio Ixtapa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporio Ixtapa

Outdoor pool, pool umbrellas, pool loungers
Private beach, sun-loungers
Interior
Interior
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • On private beach
  • Pool
  • All-inclusive
  • Bar
    Bar

Explore the area

Map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • El Palmar Beach
    8 min walk
  • Magic World Aquatic Park
    8 min walk
  • Delfiniti
    10 min walk
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    22 min drive

Room options

View all photos for Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | View from room

Superior Room, 1 King Bed, Ocean View

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Mountain view

Superior Room, 2 Double Beds, Ocean View

  • 25 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | View from room

Junior Suite, 2 Double Beds, Ocean View

  • 47 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Room

Las Brisas Ixtapa

On private beach
Pool
All-inclusive
Spa
4.3 out of 5, Excellent, (1259)
The price is €162
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Las Brisas Ixtapa

About this property

Emporio Ixtapa

Resort with private beach, full-service spa
Catch some rays on Emporio Ixtapa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Emporio Ixtapa offers 219 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
A private beach, an outdoor tennis court, a health club, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Emporio Ixtapa. During your stay, you're just a quick walk from Magic World Aquapark. Free WiFi in public areas, 2 restaurants, and 2 bars are available.
  • Free WiFi in some public areas
  • Enjoy international cuisine at Condimento, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body wraps, facials, or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by foot from El Palmar Beach and a 2-minute drive from Marina Ixtapa
Some rates at Emporio Ixtapa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa like an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a health club, and a spa tub.

This Ixtapa resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Condimento - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Sunset Grill - This beachfront seafood restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Emporio Ixtapa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MXN 350 for adults and MXN 175 for children
  • 2 restaurants
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • A hot tub
  • Tennis
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (10 square feet)
  • A meeting room

Outdoors

  • Beach loungers
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Emporio Ixtapa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1015 reviews" "
Rating 8 - Good. 323 out of 1015 reviews" "
Rating 6 - Okay. 109 out of 1015 reviews" "
Rating 4 - Poor. 46 out of 1015 reviews" "
Rating 2 - Terrible. 59 out of 1015 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities
Your staff made the difference in service & for this reason: we recommend you
Stayed 2 nights in Aug 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great people, Great friendly staff
Stayed 5 nights in Aug 2024

8/10 Good

Rogelio

Travelled with family
The food n service is very good the service is excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

VIRIDIANA, bakersfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs an update but the service is great
Stayed 2 nights in Aug 2024

8/10 Good

Moises

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

maribel

Stayed 1 night in Jul 2024

4/10 Poor

Lizet

The room we stayed in smelled bad like mold and after telling them they never did nothing. And on the last day saw a big flying roach.
Stayed 6 nights in Jul 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
They had music or shows every night that was very nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Alberto Á.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y buena variedad de comidas en el restaurante. Cada día fue una buena experiencia con algo diferente que hacer.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rosaysela, Salinas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time.
Stayed 2 nights in Jul 2024

8/10 Good

Everardo

Stayed 1 night in Jul 2024

10/10 Excellent

Finnerty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff super friendly and helpful
Stayed 4 nights in Jul 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 5 nights in Jun 2024

8/10 Good

Cesar

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price compared to other hotels in the area, included free breakfast buffet everyday for everyone in our family.
Stayed 5 nights in Jun 2024

4/10 Poor

sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception not very nice.
Stayed 4 nights in Jun 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time, my parents celebrated their 40th wedding anniversary here.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marivel

Stayed 1 night in Jun 2024

6/10 Okay

Ruth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is hotel is full of families and national tourists. Only 1 pool and it was full of kids and adults during our stay. The staff is friendly, the first day we had to move rooms as there were small ants or bugs in our room. They asked us if we wanted our room fumigated and we asked to be moved. During our stay we smelled like rooms were being fumigated. Also, there’s not much to do in Ixtapa so would opt to stay in Zihuatanejo.
Stayed 6 nights in Jun 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities
Service
Stayed 1 night in Jun 2024

6/10 Okay

Eduardo, Mountain View

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It needs more shade, palapas don’t protect from sun
Stayed 1 night in Jun 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 2 nights in Jun 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was on the beach
Stayed 3 nights in Jun 2024

2/10 Terrible

maricela

Stayed 8 nights in May 2024