Hotel Grauholz

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grauholz

Fountain
Snack bar
Family Quadruple Room
Restaurant
Staircase

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Autobahn A1, Raststätte Grauholz, Ittigen, BE, 3063
  • Wankdorf Stadium
    6 min drive
  • Bern Expo
    8 min drive
  • PostFinance Arena
    9 min drive
  • Bern (BRN-Belp)
    22 min drive

Room options

Business Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Comfort Plus Double Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Quadruple Room

  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds

Triple Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

Comfort Double Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hotel Grauholz

Hotel in Ittigen with 2 restaurants and a coffee shop
This smoke-free hotel features 2 restaurants, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and laundry facilities. Housekeeping is not available.
Hotel Grauholz offers 62 air-conditioned accommodations with safes and hair dryers. Televisions come with premium cable channels. Bathrooms include showers.

This Ittigen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Grauholz, you'll be close to Wankdorf Stadium. You'll find features like free WiFi in public areas, plus 2 restaurants and a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Self parking available for a fee
  • Amenities include a front-desk safe, 3 meeting rooms, and laundry facilities
  • Onsite recreation includes bike rentals and a playground
  • 6 minutes by car from Wankdorf Stadium and 8 minutes from Bern Rose Garden
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. There are 3 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at Hotel Grauholz. Parking is available for a fee.

This 3.5-star Ittigen hotel is smoke free.

150 Meter vom Hotel - Onsite buffet restaurant.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CHF 5.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe

Restaurants on site

  • 150 Meter vom Hotel

Things to do

  • Bike rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff
  • No housekeeping
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 51
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 23 and January 9.

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: CHF 10 per accommodation, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CHF 5.00 per day
  • Pet fee: CHF 10 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
The front desk at this property is open daily from 6:30 AM - 11:30 PM.
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.

We should mention

  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Grauholz Ittigen
Grauholz Ittigen
Grauholz
Best Western Hotel Grauholz
Hotel Grauholz Hotel
Hotel Grauholz Ittigen
Hotel Grauholz Hotel Ittigen

Hotel Grauholz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 280 reviews" "
Rating 8 - Good. 120 out of 280 reviews" "
Rating 6 - Okay. 21 out of 280 reviews" "
Rating 4 - Poor. 11 out of 280 reviews" "
Rating 2 - Terrible. 5 out of 280 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Robert, Huntsville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complicated.
Stayed 2 nights in Jul 2024

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Excellent location less than ten minutes from the Bern city center. Good breakfast. Calm inner garden with some seating, could be beautiful if better maintained, now looks little bit wild :)
Stayed 1 night in Jul 2024

10/10 Excellent

Irla, humble

Stayed 1 night in Jul 2024

10/10 Excellent

Nariman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall except that it was hard to find the place on maps
Stayed 1 night in Jun 2024

10/10 Excellent

Wade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024

10/10 Excellent

Juliver Job

Stayed 1 night in Mar 2024

8/10 Good

Lan Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Dec 2023

2/10 Terrible

Robert

Be aware.
This place cannot be accessed from anywhere but a gas station truck stop back road. No GPS address and at least they admit it’s a travelers nightmare. This place is nice but it’s a very strange location in a truck stop with a hundred sketchy people hanging around and drinking in the parking lot after midnight. Would not recommend
Stayed 1 night in Aug 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to get to
Could not get to location with Apple Maps- use Google maps. Area looks a little rough but rooms are nice and clean and staff were excellent.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lingjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2023

8/10 Good

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
Enjoyed our 3-night stay in many ways. The hotel is nicer than the service area that you must drive through to get to the hotel would suggest. The room was quiet, large and clean. The staff were very friendly and very kind. The breakfast buffet was lovely. I didn't even realize until the last morning that there was bacon too! We paid for the included dinner, which is actually just a buffet spread at the nearby truck stop. But, the food was good, the staff there was very pleasant and helpful, and the beer and wine were reasonably priced. There is a walking trail behind that hotel that leads away from the hotel into a lovely forested area. The only downside to this hotel is that it is impossible to get to the nearby grocery store, local train station or other places as all of the small roads that lead away from the hotel have locked gates across them. To get anywhere requires driving on the freeway for quite a while, even though the grocery store is less than a mile away. If just passing through the area for a night or two, this place is very nice and highly adequate for good rest and a good hearty breakfast before continuing your journey.
Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Much better than expected. This hotel at the motorway is great. It is very clean; the rooms are spacious, and the breakfast was very nice as well. The staff was very friendly and helpful. We can highly recommend this place if you are traveling through Switzerland. The price is much cheaper in comparison to hotels in Bern and you are right next to the motorway for an early start, and you can avoid the traffic in town.
Stayed 1 night in Jun 2023

8/10 Good

Iryna, Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
very basic hotel but clean and comfortable. Located right off the highway, 12-15 min to downtown of Bern. Parking was additional 6 or 8 dollars and they have a complementary electric car charger on site. The room was quite small for four people. Nothing is in the room besides the beds and a TV. A microwave and a coffee machine in the lobby with complementary beverages the day of the arrival, but you can not have coffee in the morning if you didn’t buy breakfast from them (and there is no coffee maker in the room).
Stayed 1 night in Jun 2023

8/10 Good

Katherine

Stayed 1 night in Jun 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to locate but nice accommodations
Stayed 1 night in May 2023

10/10 Excellent

Valentin

Stayed 2 nights in Apr 2023

6/10 Okay

Christal

Travelled with family
Liked: Staff & service
We paid for a family room, suitable for four adults. We assumed two Queen beds. What we got was a small couch for one adult, suitable for a child and a roll away bed for another. They were all rock hard, including the actual beds so all four adults got little to no sleep. The blow dryer in the room overheated and wouldn’t work after 30 seconds and a used coffee cup was left in the room from previous customers. It’s a cool location and was quite quiet for being next to the highway but we paid near my y. $300 Canadian dollars for a terrible sleep.
Stayed 1 night in Apr 2023

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the free car charging
Quick stop on a longer journey. Conveniently located by the autobahn. We charged our electric car on site for free - amazing service. Hotel was clean and easy to use, just what we needed.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and clean
Good hotel to spend the night before travelling onwards. Nice smiley staff.
Stayed 1 night in Dec 2022

10/10 Excellent

jesus

Stayed 4 nights in Sep 2022

4/10 Poor

Dhakshini

Stayed 1 night in Sep 2022

2/10 Terrible

Tracy

Stayed 1 night in Aug 2022

4/10 Poor

Jesus

Stayed 1 night in Aug 2022

8/10 Good

Soon Kun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2022

6/10 Okay

John

Liked: Cleanliness
Great for an overnight stay
The Hotel is ok I stayed 5 nights and it probably isn't meant for a 5 night stay as it is located at a motorway service area and only accessible from the motorway it is probably more an overnight hotel on the way to somewhere. I used it as a base for exploring the region and chose it because of the price and the free parking. The room was ok if a little spartan but had some faults, the TV was faulty. It was unplugged when I got there and plugging it in required getting under the desk which is where the only sockets were located and this was a disabled room. The problem was that it would get stuck on a station at random and you couldn't change stations, the volume or turn it off you had to physically unplug it which required getting on your hands and knees and going under the desk. In the end I got an extension lead from the front desk so I didn't have to go under the desk every time it got stuck. Another issue was on two nights out of the four when I got back to the room it hadn't been serviced but they did give me fresh towels when I asked. There was one lovely lady on duty most nights who was very helpful. A nice touch the hotel does is that any leftover muffins, cakes etc from breakfast are left for guests to help themselves during the day. The beds I thought were very narrow, I had a double room which was two singles pushed together but as I was travelling solo only one was made up. The room was a decent size.
Stayed 5 nights in Jul 2022