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Hotel Pousada Esmeralda

2.5 star property

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Photo gallery for Hotel Pousada Esmeralda

Property grounds
Lobby
Front of property
Exterior
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Breakfast included
  • Pool
  • Pet-friendly

Explore the area

Map
Estrada do Parque Nacional Km 04, Benfica, Itatiaia, 27580-000
  • Itatiaia National Park
    ‪4 min drive‬
  • Hospital Municipal Manoel Martins Barros
    ‪8 min drive‬
  • Itatiaia National Park Visitor Center
    ‪11 min drive‬
  • Resende (REZ)
    ‪35 min drive‬

Room options

View all photos for Superior Chalet

Superior Chalet

Superior Chalet

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chalet (Master)

Chalet (Master)

Chalet (Master)

  • 48 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Free WiFi

Pousada Tapera

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (2)
The price is €56
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Pousada Tapera

About this property

Hotel Pousada Esmeralda

Family-friendly pousada with free breakfast and an outdoor pool
Along with an outdoor pool, this pousada has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and concierge services are onsite. Bathrooms are shared.
Hotel Pousada Esmeralda offers 14 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 42-inch LED televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include showers and complimentary toiletries. Additionally, rooms include safes and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the pousada include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Pousada Esmeralda, you're just a quick walk from Vale do Paraíba. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes horse riding/rentals and a playground
  • Just a 4-minute drive from Itatiaia National Park and 12 minutes from Cachoeira do Pitu
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a library, and barbecue grills are also featured at the family-friendly Hotel Pousada Esmeralda. Free self parking is available.

Smoking is allowed in designated areas at this Itatiaia pousada.

Guests are served free buffet breakfast daily from 8:30 AM to 10:30 AM.
Hotel Pousada Esmeralda has a restaurant serving breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:30 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Ecotours
  • Table football
  • Horse riding/hire
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate living room
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Books
  • Couples dining
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shared bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels

Food and drink

  • Minibar

More

  • Fireplace
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: BRL 58 per pet, per day, plus a deposit of BRL 58 per night
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: BRL 58 per night
  • Pet fee: BRL 58 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
The front desk at this property is open daily from 7:30 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Pousada Esmeralda Itatiaia
Esmeralda Itatiaia
Hotel Pousada Esmeralda Itatiaia National Park Brazil
Esmeralda Brazil Itatiaia
Hotel Pousada Esmeralda Itatiaia
Hotel Pousada Esmeralda Pousada (Brazil)
Hotel Pousada Esmeralda Pousada (Brazil) Itatiaia

Hotel Pousada Esmeralda Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

5.0/10

Amenities

8.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
this hotel is in great area but need a major upgrade not in 2019 standard wifi food selection etc...... the owner was nice but out of touch with hotel standard
Stayed 1 night in Apr 2019

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amamos a pousada,o atendimento foi excepcional. Todos os funcionários são muitos atenciosos, comida excelente!
Stayed 4 nights in Dec 2021

10/10 Excellent

Virgilius de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parabéns pelo atendimento prestado pelo proprietário e por todos os empregados!
Stayed 2 nights in Nov 2021

10/10 Excellent

Lierce Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De bem com a natureza
Um lugar maravilhoso no meio da natureza, ótimo para se desligar de tudo e relaxar!
Stayed 2 nights in Sep 2021

10/10 Excellent

FÁTIMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Local sonhado, desejado e encontrado. Amei!
Local lindo, calmo, silencioso, organizado, pessoas muito educadas e cordiais. Super recomendo! Já com saudades...
Stayed 4 nights in Jul 2021

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Pousada gostosa e aconchegante. Ótima para quem quer se desconectar e relaxar. Quarto amplo, bem ventilado, cama confortável e limpeza ok. Café da manhã bem servido e gostoso. James e seus funcionários sao mto atenciosos e receptivos, fizeram nos sentir em casa e mto especiais.
Stayed 3 nights in Sep 2020

10/10 Excellent

Vagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente para descansar.
Eu e minha esposa gostamos muito, um belo espaço, com muito verde, equipe atenciosa, em especial o Jaimes e João, hotel com instalações rústicas, mas acolhedora, excelente para quem quer descansar e dar um tempo na agitação das cidades grandes, retornaremos com certeza.
Stayed 2 nights in Oct 2019

10/10 Excellent

SONIA, Rio de Janeiro capital

Travelled with partner
Liked: Cleanliness, staff & service
o Atendimento foi muito bom !! o lugar é muito bonito e tranquilo o ótimo para descansar !!! tudo bom!!
Stayed 2 nights in Sep 2019

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento espetacular!
Local charmoso, mas o destaque ficou mesmo para o cuidado que os proprietários têm com seus hóspedes. Fizeram nossa estadia especial. Parabéns!!!
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
O serviço de internet. Wi-fi não funciona nos quartos, somente na recepção.
Stayed 2 nights in May 2019

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER INDICO
Sensacional. Tranquilo. Super agradável. É possível ouvir o som dos pássaros e o desaguar da Cachoeira de dentro do chalé.
Stayed 1 night in Dec 2018

8/10 Good

Sergio

Liked: Staff & service
Disliked: Property conditions & facilities
Foi apenas uma diária. Pessoal e dono muito cordiais. As comodidades de banheiro e conservação do chalé um pouco ruins.
Stayed 1 night in Oct 2018

2/10 Terrible

gilmar

Disliked: Staff & service, property conditions & facilities, room comfort
Não recomendo
Péssimo atendimento com muita arrogancia..... chegamos as 19:30 e o atendente não tinha nossa reserva e me questionou que eu deveria ter o voucher impresso, pois não tinha acesso ao email para confirmar e o " patrão" estava viajando...... mostrei a reserva no meu celular e mesmo assim foi dificil resolver..., depois foi a insatisfação com o pedido para o jantar onde tinha apenas 2 opções e minha esposa solicitou para alterar um prato pois tinha algum alimento que ela não gostava.... Não podia alterar o prato... fomos comer fora em um restaurante simples na estrada uma delicia com preços justos..... quarto horrivel tudo velho cama dura horrivel, amanhacemos com dores nas costas, toalhas que pareciam lixas, muito pernilongo, não tinha estacionamento ficando nosso carro torto na passagem de outros carros... café da manhã bem simples... e por azar eu derramei suco na mesa ao me servir fui avisar o atendende que fez uma cara e nem respondeu ao meu pedido de desculpas... resumindo saimos em pleno domingo as 09:00 procurando outro hotel.... realmente este hotel não condiz com o anunciado.
Stayed 1 night in Sep 2018

10/10 Excellent

simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

José Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidade
A chegada na pousada foi tranquila, tudo que eu precisava, paz e calmaria em um lugar agradável. A internet wi-fi só funciona na recepção, mas para quem não quer ser incomodado e aproveitar a tranquilidade do local, vale muito a pena.
Stayed 1 night in Jun 2018

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada ideal para casais
Pousada muito aconchegante, com funcionários e os proprietários muito gentis e atenciosos. O quarto é acolhedor e a lareira faz a diferença nos dias de frio. Um ponto a melhorar seria o chuveiro que poderia ser melhor pois sai muito pouca água e não esquenta muito em dias de frio como passei.
Stayed 2 nights in Jun 2018

10/10 Excellent

Fabio Luis, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo local para descobrir o parque.
Serviço impecável. A pousada é muito bem cuidada pelo proprietário. Parabéns pela localização e limpeza do local. Exite uma cachoeira muito fotogenica do outro lado da rua. Recomendo. Usamos a pousada para uma caminhada até as Prateleiras no Parque Nacional de Itatiaia.
Stayed 2 nights in May 2018

10/10 Excellent

César Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico.
Simplesmente fantástico, uma ótima recepção pelos funcionários, a se destacar "Valdecir e Lilian". Um local maravilhoso e super aconchegante, com uma comida maravilhosa e lindas paisagens. Super indico a qualquer um que queira, viver momentos de sossego, felicidade e muita paz. Meus parabéns a pousada Esmeralda e toda sua equipe, espero volar o quanto antes. Att. César.
Stayed 2 nights in Jan 2018

10/10 Excellent

MAXIMILIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A melhor opção de Itatiaia
Excelente opção para se hospedar nesta região. Fica apenas 5 km do Parque Nacional de Itatiaia e dez minutos de Penedo. A Pousada é muito tranquila, silenciosa e possui um atendimento maravilhoso. Cachoeira própria e trilhas dentro da propriedade. O chalé está todo equipado e muito limpo. Café da manhã excelente e jantar fantástico. Fuja do tumulto de Penedo e hospede-se na Pousada Esmeralda. Você estará fazendo a melhor escolha. Recomendo.
Stayed 2 nights in Jan 2018

8/10 Good

Luis

Liked: Staff & service
Disliked: Property conditions & facilities
Razoável.
Proprietários muito simpáticas. No entanto, as instalações da cabana que me foi cedida deixam a desejar. Banheiro, especialmente o box, muito encardido.
Stayed 2 nights in Sep 2017

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não podia ser melhor.
Tudo correu como outras avaliações ou seja, muito boa a pousada, confortável, os funcionários bem amáveis e atenciosos e tudo bem limpo. Adorei.
Stayed 2 nights in Jun 2017

6/10 Okay

Dulce Maria Viana

Liked: Cleanliness, staff & service
Disliked: Room comfort
Decepcionante.
O local é incrível, com um potencial pouco explorado Serviço gentil, ótimo restaurante. O conforto é insuficiente, falta mobiliário na sala, o chuveiro é abaixo da crítica. Sugiro contratar um(a) designer de interiores para um "tapa" no visual e no conforto. Hoje, a relação custo-benefício está muito desequilibrada. Esperávamos muito mais pelo investimento ($) feito.
Stayed 2 nights in Jun 2017