Hotel Casa Encantada Penedo

3.0 star property

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Photo gallery for Hotel Casa Encantada Penedo

Comfort Double Room
SUITE PEROLA
Outdoor pool
Family Triple Room | Bathroom
SUITE CRISTAL QUEEN

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Breakfast included
  • Free WiFi

Explore the area

Map
Av. Finlandia, 70 - Centro, Itatiaia, 27580-000
  • Shopping Vale dos Duendes
    ‪2 min walk‬
  • Pequena Finlândia
    ‪5 min walk‬
  • Museu Finlandes Dona Eva
    ‪7 min walk‬
  • Resende (REZ)
    ‪30 min drive‬

Room options

SUITE PEROLA

  • River view
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

Family Triple Room

  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

SUITE CRISTAL QUEEN

  • Sleeps 2
  • 1 Queen Bed

SUITE ESMERALDA LUXO

  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Futon

SUITE ESMERALDA

  • Sleeps 2
  • 1 Double Bed

SUITE ESMERALDA QUEEN

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

SUITE ENCANTADA

  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Futon

Similar properties

About this property

Hotel Casa Encantada Penedo

Hotel in Itatiaia with free breakfast and a sauna
Along with a sauna, this hotel has coffee/tea in a common area and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hotel Casa Encantada Penedo offers 22 air-conditioned accommodations with minibars. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Casa Encantada Penedo, you're just a quick walk from Vale do Paraíba. Free breakfast, free WiFi in public areas, and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include laundry facilities, a terrace, and a lobby fireplace
  • Onsite recreation includes a sauna and a playground
  • Steps from Vale do Paraíba and Shopping Vale dos Duendes
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A sauna, a terrace, and a garden are also featured at Hotel Casa Encantada Penedo.

Smoking is allowed in designated areas at this 3-star Itatiaia hotel.

Guests are served free buffet breakfast on weekdays from 8:00 AM to 10:00 AM and on weekends from 8 AM to 10:00 AM.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 8:00 AM–10:00 AM on weekdays and 8 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Playground
  • Sauna

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • Fireplace in reception
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Minibar

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 40.00 per pet, per stay
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 40.00 per pet, per stay
  • Service animals are exempt from fees
  • Hot tub fee: BRL 120.00
  • Towels fee: BRL 3.00 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 10 AM to 10 PM.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Encantada Hotel Itatiaia
Casa Encantada Itatiaia
Suite das Pedras
Casa Encantada Hotel Suites
Casa Encantada Penedo Itatiaia
Hotel Casa Encantada Penedo Hotel
Hotel Casa Encantada Penedo Itatiaia
Hotel Casa Encantada Penedo Hotel Itatiaia

Hotel Casa Encantada Penedo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 415 reviews
Rating 8 - Good. 127 out of 415 reviews
Rating 6 - Okay. 45 out of 415 reviews
Rating 4 - Poor. 16 out of 415 reviews
Rating 2 - Terrible. 12 out of 415 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very polite staff
Stayed 1 night in Dec 2019

10/10 Excellent

Rozilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito limpo. O recepcionista muito educado. A localização é ótima. Perto de tudo. Tem parquinho, foi bom pq tenho filhos pequenos. E uma copa infantil. Amei.
Stayed 1 night in Dec 2024

2/10 Terrible

Marcus V

Liked: Room comfort
Disliked: Cleanliness, staff & service
Tem obra acontecendo e alugam quartos msm assim
Terrível! estava tendo uma obra simplesmente embaixo quarto! Um barulho ensurdecedor de batidas, marteladas e corte de pisos. Achei uma tremenda falta de bom senso e respeito colocar hóspedes nesse quarto e no quarto ao lado do nosso com uma obra acontecendo. Liguei na recepção e após isso parou, mas o som continuou na minha cabeça por um longo tempo. E na manhã seguinte retornaram com a obra conosco ainda no quarto e faltando 2h para o check out. Não recomendo de jeito nenhum.
Stayed 1 night in Nov 2024

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amora
Stayed 2 nights in Nov 2024

10/10 Excellent

jussara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Começo de um novo ciclo.
Adoramos tudo! Pena que foi um período curto.Fomos em familia para comemorarmos meu aniversário.Voltaremos em breve.
Stayed 1 night in Nov 2024

6/10 Okay

João Batista

Liked: Cleanliness, staff & service
Em uma avaliação geral foi boa, café da manhã dentro da expectativa, bom atendimento, a parte negativa foi que para ter sabonentes teria que pedir,pois não tinha nos quartos e o quarto era minusculo, cama muito pequena, sem armario, muito simples!
Stayed 3 nights in Nov 2024

2/10 Terrible

Renato

Stayed 3 nights in Nov 2024

6/10 Okay

Adilson

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Gustavo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Quarto ofertado muito pequeno e desconfortavel
Quarto minúsculo, cama desconfortável, acesso ruim por escada externa ao tempo, banheiro mínimo, nao oferece sabonete sequer. Atendimento cordial, boa localização, mas o quarto ofertado não tem menor condição de espaço e conforto.
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Catia

Stayed 2 nights in Oct 2024

2/10 Terrible

LÚCIO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Adriano

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Ester

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hatila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Gostei bastante do hotel, a localização é ótima, o atendendimento dos funcionários muito bom, café da manhã muito bom. Só tive uns contratempos em um dos quartos. Me forneceram o quarto 3 e o 4. Sendo que no quarto 4 já começou que só pude entrar no quarto meia hora depois do check-in, pois ainda estavam limpando. Logo ao entrar, notamos que a descarga do banheiro não estava funcionando, informamos na recepção e dois funcionários tentaram consertar, mas sem sucesso. Tivemos que tirar a tampa da caixa acoplada para puxar a cordinha e dar a descarga. Pois como era domingo, não tinha ninguém da manutenção. A noite meu filho deixou um brinquedo cair debaixo da cama, e quando foi pegar, viu um grande sapo debaixo da cama, tivemos que ir na recepção pegar uma vassoura para tirar o sapo de dentro do quarto. Outra observação é que o quarto 4 não possui tomadas na parte de baixo pra gente utilizar. As tomadas que tem disponíveis são em cima da porta, que não tem como utilizar. Então esse quarto 4 não tivemos uma experiência boa na estadia. Pagamos um valor por um quarto que não atendeu as expectativas. Por esses problemas, merecia uma parte de reembolso desse valor do quarto 4.
Stayed 1 night in Oct 2024

8/10 Good

Gleide

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Foi uma boa estadia, localização excelente! Recomendo.
Stayed 1 night in Jun 2024

10/10 Excellent

Jomar

Stayed 1 night in Oct 2024

6/10 Okay

LUIZ

Liked: Cleanliness, staff & service, room comfort
Segurança
As acomodações são de boa qualidade. O que me fez dar a nota que dei foi em função da segurança dos hóspedes. Houve uma briga entre 2 hóspedes, que estavam no mesmo quarto e só havia uma funcionária para lidar com a situação. Não houve reforço de segurança e a polícia demorou para aparecer. Nos sentimos reféns em nossos quartos.
Stayed 1 night in Oct 2024

8/10 Good

claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

sergio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplicidade honesta local muito limpo e muito bem localizado próximo do Centrinho não precisa de carro garagem segura e próxima
Stayed 1 night in Sep 2024

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024