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Westside Residences By Rotana

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January 2025

Photo gallery for Westside Residences By Rotana

Indoor pool, open 10:00 AM to 8:00 PM, pool loungers
Exterior
Apartment, 2 Bedrooms
Apartment, 4 Bedrooms | Private kitchen
Hot stone massages, deep-tissue massages, Thai massages

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Spa

Explore the area

Map
Mahmutbey Mah. Tasocagi Yolu Cad., Tasocagi Yolu 39-1, Istanbul, Istanbul, 34218
  • İstoç Ticaret Merkezi
    14 min walk
  • 212 Istanbul Power Outlet
    19 min walk
  • Mall of Istanbul
    6 min drive
  • Istanbul (ISL-Ataturk Intl.)
    16 min drive

Room options

View all photos for Apartment, 1 Bedroom, City View

1 bedroom, pillow-top beds, in-room safe, desk

Apartment, 1 Bedroom, City View

  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, City View

1 bedroom, pillow-top beds, in-room safe, desk

Apartment, 2 Bedrooms, City View

  • 120 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 4 Bedrooms

Apartment, 4 Bedrooms

Apartment, 4 Bedrooms

  • 130 sq m
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

1 bedroom, pillow-top beds, in-room safe, desk

Apartment, 3 Bedrooms

  • 120 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Room

Centro Westside by Rotana

Pool
Spa
Kids pool
Parking included
4.0 out of 5, Very good, (379)
The price is €90
for 1 night
includes taxes & fees
12 Dec - 13 Dec
Centro Westside by Rotana

About this property

Westside Residences By Rotana

Hotel with free valet parking, near Mall of Istanbul
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Westside Residences By Rotana offers 187 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. A pillow menu is available. 108-inch LED televisions come with satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 13 years old are not allowed in the swimming pool.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages, and Thai massages.
During your stay at Westside Residences By Rotana, you'll be within walking distance of Mall of Istanbul. Free WiFi in public areas, free valet parking, and an indoor pool are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy local and international cuisine while dining at C Taste
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • 6 minutes by car from Mall of Istanbul and 10 minutes from CNR Expo Center
  • Airport and shopping center shuttle service available for a fee
Westside Residences By Rotana offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 6 meeting rooms are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Westside Residences By Rotana. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Istanbul hotel.

For a fee, guests can enjoy to-go breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
C Taste - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
C Mondo - Onsite bar. Open daily.
C Deli - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free secured valet parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Shopping centre shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee 6 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: EUR 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • C Taste
  • C Mondo
  • C Deli

Things to do

  • Bike parking
  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services

Family friendly

  • Dining table
  • Free cots/infant beds
  • Full-sized fridge
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • 3 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 86
  • Visual fire alarm
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 108-inch LED TV
  • Satellite channels

Food and drink

  • Dining room
  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Westside Residences By Rotana

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Electricity is not provided
Long-term renters welcome
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.
Property Registration Number 34-2177

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Westside Residences By Rotana.

Property is also known as

Westside Arjaan Rotana Hotel Istanbul
Westside Arjaan Rotana Hotel
Westside Arjaan Rotana Istanbul
Westside Arjaan Rotana
Westside Arjaan by Rotana
Westside Residences By Rotana Hotel
Westside Residences By Rotana Istanbul
Westside Residences By Rotana Hotel Istanbul

Westside Residences By Rotana Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 71 reviews" "
Rating 8 - Good. 17 out of 71 reviews" "
Rating 6 - Okay. 10 out of 71 reviews" "
Rating 4 - Poor. 7 out of 71 reviews" "
Rating 2 - Terrible. 8 out of 71 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bassem

Stayed 19 nights in Jul 2024

8/10 Good

Ahmad

Travelled with family and small children
Disliked: Cleanliness
Good but need some improvements ( room furniture dilapidated, kitchen cabinets empty you need to order each item you need and housekeeping not meet 5 start hotel standard ). Also, we try the breakfast buffet and the chef for omelette was mad and not respecting guests orders.
Stayed 14 nights in Jul 2024

4/10 Poor

Jaffar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this hotel
The cleanliness of the hotel is one of the worst i have ever come across, i had to request every time for someone to clean properly, yet throughout the whole stay, only once was it cleaned to an acceptable level. Vaccuming does not seem to exist in this hotel and they do not understand what clean is! The swimming pool is cold, i changed rooms three times and the second room that i was given, the beds were about to break. I will not stay here ever again! Do not recommend, i feel the management and staff are not bothered about the hotel at all!
Stayed 17 nights in Jun 2024

8/10 Good

Bojin, San Diego

Disliked: Property conditions & facilities
Stayed 8 nights in Jun 2024

4/10 Poor

Mohammed

Stayed 3 nights in Jun 2024

10/10 Excellent

MAZIN

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in May 2024

10/10 Excellent

GLADYS

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is bad spa is bad also stuff
Stayed 1 night in Sep 2023

8/10 Good

Zubeda

Travelled with family and small children
Nice and spacious for a family of four, enjoyed the apartment stay. All staff were very pleasant and helpful. Thanks
Stayed 7 nights in Aug 2023

2/10 Terrible

Ayas, Richmond

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You will regret of you book this hotel. Super dirty rooms, broken nasty bed, staff are bunch of lier, I don’t what to say….
Stayed 8 nights in Jul 2023

2/10 Terrible

ALHUSSAIN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2023

6/10 Okay

Meretmuhammet

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
On an average overall rating I would give this hotel 1 stars because their cleaning service is atrocious. But their staff was really nice and rooms are alright as well. So I gave them 3 stars overall. Would I stay there again? No. Was my room ever had a proper cleaning while I stayed there? No. I would give them 1 stars if it wasn’t for the hospitality of Shasenem. She was the only reason I stayed in that hotel otherwise I was leaving the hotel.
Stayed 5 nights in Jul 2023

4/10 Poor

Bassam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor hygiene and worn out furniture
The cleanliness inside the suites is bad, the bed linens are worn out and not clean, there is no good cleaning service inside the rooms
Stayed 8 nights in Jul 2023

4/10 Poor

Maryam

Stayed 7 nights in Jun 2023

6/10 Okay

Salaamah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sadly Dissapointed
The good points about the hotel is that it has a welcoming feeling. Beautiful entrance. Very helpful friendly staff. Unfortunately this was one of the worst experiences I've had. We started unpacking and noticed the floors where pasted with dust. The inside of the cupboards where so dirty we had to rewash our clothes. When i went to use the bathroom it had old faeces in the toilet. The sofa was tiny in a 2 bedroom apartment and had stains all over it. We took pics showed the manger house keeping came and admited that the room was not checked. They then gave us an"upgrade" to a newly renovated 2 bedroom. However the upgrade only had 1 extra bed And they had to bring 2 beds for my kids which made the place cramped. This apartment was also not cleaned it still had the grout dust on the floors and walls . The cleaning service's need to be reevaluated and they need training. 4 people cleaned in 5 min. and yet there was dust and dirt on the floor from when we moved in. I had to call them back to clean. Garbage stated outside doors for 2 days. For a 5 start hotel its actually a definite 2star. Won't stay there again. They disappoint the Rotana name I tried uploading photos it won't allow me.
Stayed 5 nights in Jun 2023

8/10 Good

EMRAH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Personel iyi niyetli ama sayısı yetersiz
Stayed 2 nights in Jun 2023

6/10 Okay

Fawzy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My name is Michael from United States. I really love this hotel. Especially the people, aside their wonderful location and amenities. I feel like home away from home and I cannot recommend it enough. It is all made possible by the wonderful people like Onur, Gülsüm, Fatima and Seyit, at the restaurant/bar who made the dinning experience from breakfast to the 24 hour room service complete. I cannot stop without mentioning Beyzanur, Sude, Ceren, Yaprak, Esref and Nuroy. It’s a big family worth remembering and mentioning. They all made me feel like a king and leaving brought us all to tears. They are like those nice family members and I can never forget their hospitality. It was my second time at Rotana and the experience has even increased. If you are looking for a nice and clean hotel at the best location, Rotana at Westside Residences at the Mall of Istanbul is the one. Their wonderful staff at the front desk, the Restaurant/Bar, Kitchen, the Spa, House keeping, and management will never let you regret it. It’s one of the best!

6/10 Okay

edik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awsome!!! Everyone there were absolutly terrific i cant name them but the names i did catch were mr.Tanju and mr Esref! There was one to i didnt catch his name but he brought us chocalate tuffle to our room! These 3 especially went way far above and beyond. The food was so good my god i could live there me and the wife the room we stayed clean very clean bed so comfy and sound proof if i had tv in the living room on i could not hear it at all in bedroom plus u have a tv in bedroom to with a beautiful bathroom and bath other batroom towards kitchen area. Plenty of room 840sq. This hotel WESTSIDE RESIDENCES BY ROTANA is the best by far any hotel there the price you pay for the luxury dont come close to this hotel all of u can search and you will see im right! The kindness of these 3 men i stated earlier will make me come back in 6 months 0. Thank you westside residences...
Stayed 11 nights in Feb 2023

4/10 Poor

Amer

Travelled with partner
Disliked: Cleanliness
It was very disappointing experience, I have been in Rotana hotels before and was really very nice and clean; but sadly this hotel not how I expected from Rotana, it's not clean, service not good how it should be, the location on Expedia not correct because the hotel entrance in the other side, no entrance from the bridge so you have to drive around to arrive the entrance.
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2020

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Abdalsalam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
I booked two bedroom. It was spacious with panoramic views. All apartmentsin Arjan located on 15th floor and above. There were 2.5 bathrooms and washing machine. The only drawback is the location because nothing around in the walking distance.
Stayed 4 nights in Jan 2020

8/10 Good

HELEN

Travelled with family
Liked: Property conditions & facilities, room comfort
Good stay
I would recommend this hotel..I enjoyed my stay,but the house keeping can do better..and no utensils at all u have to call for them...but over all I had a wonderful stay my kids were happy there..i will be visiting again.
Stayed 4 nights in Dec 2019