Sheraton Istanbul Atakoy Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Istanbul Atakoy Hotel

Executive Premium / Club
Beach/ocean view
Executive Premium Twin / Club Twin
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Gastropub, ocean views, open daily

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Pet-friendly
  • Parking available

Explore the area

Map
Rauf Orbay Caddesi Sahilyolu, No:10, Bakirkoy, Istanbul, 34158
  • Galleria Atakoy
    2 min walk
  • Cookbook
    1 min walk
  • Istanbul Bakirkoy Station
    18 min walk
  • Istanbul (ISL-Ataturk Intl.)
    15 min drive

Room options

Presidential Suite, 1 King Bed, Sea View

  • 230 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Sheraton Suite

  • 140 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Sea View

  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club Suite

  • 70 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 Bedroom, Non Smoking

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Park Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Executive Premium Twin / Club Twin

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Executive Premium / Club

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Room, 2 Single Beds, Non Smoking, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 2 Single Beds, Non Smoking, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Istanbul Atakoy Hotel

Luxury Istanbul hotel connected to a shopping center, steps from Galleria Atakoy
2 restaurants, a marina, and a full-service spa are available at this hotel. Free WiFi in public areas is provided, as well as a free area shuttle, a free shopping center shuttle, and a free manager's reception. Other amenities include an indoor pool, a health club, and a bar/lounge. Housekeeping is available on request.
Sheraton Istanbul Atakoy Hotel offers 285 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

A marina and a health club are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Our customers tell us they can't get enough of the helpful staff at Sheraton Istanbul Atakoy Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Galleria Atakoy. Free WiFi in public areas, a free area shuttle, and a free manager's reception are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Treat yourself to body treatments, massages, or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Galleria Atakoy and a 3-minute drive from Carousel Shopping Center
  • Free bus station, local-area, and shopping center shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Istanbul Atakoy Hotel offers its guests a full-service spa, a marina, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 14 meeting rooms, and limo/town car service. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a health club are also featured at the luxury Sheraton Istanbul Atakoy Hotel. An area shuttle within 100 meters, a shopping center shuttle, and a bus station shuttle are free. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

The hotel hosts a free manager's reception daily.
Cookbook - This restaurant serves breakfast and brunch.
Trendy Bar - This poolside gastropub specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Kapeleia - Onsite restaurant. Reservations are required. Open daily.
Sheraton Gourmet - Onsite café. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (TRY 200 per day)
  • Secured, covered extended parking on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 100 metres
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: TRY 1250 for adults and TRY 625 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cookbook
  • Trendy Bar
  • Kapeleia
  • Sheraton Gourmet

Things to do

  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Private picnics
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (21528 square feet of space)
  • Meeting rooms - 14

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuffle
  • Lift
  • Lift door width (centimetres): 130
  • Hardwood flooring in public areas
  • Wheelchair-accessible path to lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • DVD player
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: TRY 3500 per accommodation, per stay (maximum TRY 3500 per stay), plus a deposit of TRY 3500 per night
  • Weight limit: 37 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 1500.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TRY 1250 for adults and TRY 625 for children
  • Airport shuttle fee: TRY 2000 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: TRY 200 per day
  • Pet deposit: TRY 3500 per night
  • Pet fee: TRY 3500 per accommodation, per stay (maximum TRY 3500 per stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Istanbul Atakoy Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 2805

We should mention

  • The seasonal pool will open June 01 and close September 01.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atakoy Hotel Istanbul
Atakoy Istanbul Hotel
Atakoy Sheraton Hotel Istanbul
Hotel Sheraton Istanbul Atakoy
Sheraton Atakoy
Sheraton Atakoy Hotel
Sheraton Atakoy Hotel Istanbul
Sheraton Hotel Istanbul Atakoy
Sheraton Istanbul Atakoy
Sheraton Istanbul Atakoy Hotel
Sheraton Istanbul Atakoy
Sheraton Istanbul Atakoy Hotel Hotel
Sheraton Istanbul Atakoy Hotel Istanbul
Sheraton Istanbul Atakoy Hotel Hotel Istanbul

Sheraton Istanbul Atakoy Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 473 out of 954 reviews" "
Rating 8 - Good. 236 out of 954 reviews" "
Rating 6 - Okay. 110 out of 954 reviews" "
Rating 4 - Poor. 48 out of 954 reviews" "
Rating 2 - Terrible. 87 out of 954 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mariamawit

Stayed 1 night in Sep 2024

10/10 Excellent

Aleksei, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and customer service!
Stayed 1 night in Aug 2024

10/10 Excellent

Nazbur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there one night after a nightmare experience from mercure bakirkoy for 4 nights it was like coming to a haven Thanks to the front desk for being so amazing
Stayed 1 night in Sep 2024

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is older comparing with the other hotels around it , rush hour transportation terrible.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anastasia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Murat Ceylan was very friendly and helpful ; our experience was overall very pleasant , we stayed 1 night with 2 small kids
Stayed 1 night in Aug 2024

10/10 Excellent

Ioana

Stayed 2 nights in Aug 2024

10/10 Excellent

Mekrem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great area, very good hotel with upscale amenities and excellent staff. I recommend highly, great stay and great value. I thank all staff for making my visit wonderful. Will certainly be back.
Stayed 6 nights in Aug 2024

4/10 Poor

Mehmet

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is very old needs renovation asap Also staff are terrible Restaurant is I absolutely horrible. It’s in your order. Be ready waiting for like 45 minutes.
Stayed 1 night in Aug 2024

8/10 Good

olga, redding

Travelled with group
Liked: Cleanliness, staff & service
Nice view, very good breakfast, very nice and friendly staff from . Spa are needed a little care- cleaning, fix a broken parts.
Stayed 5 nights in Jul 2024

8/10 Good

Maryna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

SAOUDI

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Hospitality, safety
Stayed 3 nights in Jul 2024

2/10 Terrible

Jameel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1. Staff insisted that I wait for the room to become cold even after nearly 3 hours of waiting. It was only when I escalated the issue that a replacement room was arranged. 2. I had to make 4 separate requests for an additional pillow before it arrived but on the next day. On the 2nd occasion “house keeping” hung up on my call because they couldn’t understand what I was saying - “don’t speak English”. 3. Hotel has only 2 functional lifts and long periods of wait. 4. Indoor swimming pool is closed. 5. Spa is closed. The hotel has falsely advertised to seek business and this is nothing short of being ripped off. The manager has acknowledged these issues. I booked the hotel on the basis of the Sheraton brand but my stay was more or less like a 3 star or even lower. Highly don’t recommend any tourist to be staying at this hotel.
Stayed 5 nights in Jul 2024

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conditions are bad, room furnitures old and all scratches, shower are very old and you can see all electrical cables under the sink. Poor quality, you can better hotels around and less price
Stayed 1 night in Jul 2024

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Alireza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

savni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Nasser

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some issues on checking in as the wrong room had been booked between our tour operator and the hotel, but the staff resolved this without further concern. We initially had some housekeeping issues, but again, the staff strived to sort these out. What they didn’t resolve was that three people were staying and that cups/ glasses etc were provided for two. Having said this, the staff were exemplary in their professionalism, manners and will to provide a good service.
Stayed 7 nights in Jul 2024

10/10 Excellent

Naste, Lincolnwood

Disliked: Amenities, property conditions & facilities
Air conditining not working properly in hotel. It was 28.9 c in my room all night. I was sweating all night. Very uncomfortable to sleep.. No accommodation at all by hotel staff to help out in problem..they sent a engineer but he didn't do anything accept check to see if thermostat was on.. Poor..
Stayed 1 night in Jul 2024

8/10 Good

adel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at the hotel is absolutely fantastic.
Stayed 3 nights in Jul 2024

6/10 Okay

Mohammmad, Dallas

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs many repairs. The hallways were too hot like there was no air conditioning turned on. The pool surface was too rough to walk. The indoor pool was closed, the pool showers were out of work, and lockers had bad conditions. Some elevators were not working. Overall, it didn’t seem like a 5 star hotel at all.
Stayed 2 nights in Jul 2024

2/10 Terrible

preet singh

Stayed 5 nights in Jul 2024

6/10 Okay

Iraj

Travelled with family
Not worth the charge per night for the room
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2024