2/10 Terrible
Cagri
Travelled with family
3 Aug 2022
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
The room shown in the ad for the hotel is only representative of a total of 3 rooms. All other rooms are extremely small. No room service or cleaning service. Staff were un helpful. I was made to wait 3 hours due to their service error and was asked to leave 1 night early as they double booked the room. They refused to give me my money back but told me to leave. They only relented when I requested police involvement as I had prepaid my room from 4 months prior to the trip.
The shower is intermittently warm. I often had cold showers. Everything required extra payment and without it you had to do without.
The bed felt too small for 2 people and my bed sheets were consistently missing. I was cold and no extra pillow or blanket was provided despite requests.
The shower showed mould and the door was broken. It was not fixed and therefore the whole room needed to be emptied in order to use the bathroom privately.
No elevator and very steep stairs. Definitely not appropriate for people with tendon issues.
The owner of the establishment is often found at the front of the hotel yelling at staff, appearing drunk or on drugs. They had bbq in the yard 2 nights and were talking loudly. Made it difficult to sleep.
Overall I don’t recommend. It is 1 star at best.
Cagri
Stayed 16 nights in Jul 2022