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14 Jul 2023 by GC
Dear Guest,First of all, thank you for choosing our hotel and sharing your valuable opinion with us. We apologize to you for not being able to satisfy you and for not being able to intervene in time to problems that make you unhappy. We will be taking these details as a reference to increase our service quality. If we can have the chance to see you among us again, we will be very happy.Kind Regards,Kemal ErgulHolidayinn Istanbul Old CityGuest Experience Champion
30 Mar 2022 by Guest Experience Champion
Dear Valued Guest, I am very pleased to read that you had a comfortable stay with us and that you were impressed with our hotel. We highly appreciate your wonderful feedback and we hope to welcome you back again when your travels bring you back to Istanbul. Best Regards Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
12 Oct 2019 by Guest Experience Champion
Dear Valued Guest, We are very pleased to read that you had a comfortable stay with us . We highly appreciate your wonderful feedback and we hope to welcome you back again when your travels bring you back to Istanbul. Best Regards İsmail KOÇ Guest Experience Champion Holiday Inn Istanbul Old City
4 May 2021 by gs
Dear Guest, First of all, thank you for choosing our hotel and sharing your valuable opinion with us. We apologize to you for not being able to satisfy you and for not being able to intervene in time to problems that make you unhappy. We will be taking these details as a reference to increase our service quality. If we can have the chance to see you among us again, you will be very happy. Warm Regards, Kemal Ergul Holidayinn Istanbul Old City Guest Experience Champion
22 Dec 2022 by Kemal Ergul - Guest Experience Champion
Dear Elena, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. So please be assured that your comments have been shared with related department. These comments are precious for us, as we always strive to get better. Thank you once again. We would love to welcome you back here again on your upcoming trips Warm Regards
26 Feb 2022 by Champion
Dear Valued Guest, Thank you for sharing your wonderful satisfaction comment about our hotel We would like to inform you that we will be pleased to welcome you again at our hotel on your next trip. Regards, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
22 Dec 2022 by Kemal Ergul - Guest Experience Champion
Dear Valued Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. So please be assured that your comments have been shared with related department. These comments are precious for us, as we always strive to get better. Thank you once again. We would love to welcome you back here again on your upcoming trips. Warm Regards
14 Jun 2021 by gs
Dear Guest, First of all, thank you for choosing our hotel and sharing your valuable opinion with us. We apologize to you for not being able to satisfy you and for not being able to intervene in time to problems that make you unhappy. We will be taking these details as a reference to increase our service quality. If we can have the chance to see you among us again, you will be very happy. Warm Regards, Kemal Ergul Holidayinn Istanbul Old City Guest Experience Champion
5 Mar 2020 by gs
Dear Valued Guest, We are very pleased to read that you had a comfortable stay with us. We highly appreciate your wonderful feedback and we hope to welcome you back again when your travels bring you back to Istanbul. Best Regards Kemal Ergül Guest Experience Champion Holiday Inn Istanbul Old City
Holiday Inn Istanbul - Old City, an IHG Hotel offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Istanbul - Old City, an IHG Hotel. An area shuttle within 40 kilometres and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee. This Beaux Arts Istanbul hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Valet parking (surcharge)
Holiday Inn Istanbul - Old City, an IHG Hotel offers 107 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-cm LCD televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Historic – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available. Happy hour is offered.
Lobby Bar – This bar serves breakfast, lunch and light fare. Open daily.
To Go Coffee – On-site café. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sportive. Services include deep-tissue massages, sports massages and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Due to local traffic restrictions, vehicle access to the property is not available 10 AM-9 PM. Cars with non-citizen license plates can enter the area by showing their reservation confirmation to officers at the entrance locations.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Holiday Inn Istanbul - Old City, an IHG Hotel offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
