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Crowne Plaza Istanbul - Old City, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Istanbul - Old City, an IHG Hotel

Exterior
Indoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Restaurant
  • Spa
  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available

Explore the area

Map
Balabanaga Mahallesi, Fethibe, Laleli-Fatih, Istanbul, Istanbul, 34134
  • Beyazit Square
    7 min walk
  • Grand Bazaar
    10 min walk
  • Süleymaniye Mosque
    14 min walk
  • Istanbul (IST)
    45 min drive

Room options

View all photos for Premium Room, 2 Single Beds, Smoking, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Smoking, Business Lounge Access

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Non Smoking, Business Lounge Access

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Business Lounge Access

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Smoking, Business Lounge Access

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Crowne Plaza Istanbul - Old City, an IHG Hotel

Luxury Istanbul hotel in Istanbul City Center with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Crowne Plaza Istanbul - Old City, an IHG Hotel offers 257 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 54-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Healthia Spa & Wellness has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Istanbul - Old City, an IHG Hotel. During your stay, you're just a quick walk from Grand Bazaar. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body scrubs, or aromatherapy at Healthia Spa & Wellness
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Grand Bazaar and Süleymaniye Mosque
  • Airport shuttle service available for a fee
Crowne Plaza Istanbul - Old City, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 1507 square feet (140 square meters) and includes conference space. A sauna, spa services, and multilingual staff are also featured at the luxury Crowne Plaza Istanbul - Old City, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:30 AM.
Shebap - This restaurant serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: EUR 20 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Shebap
  • Abre

Things to do

  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space (1507 square feet)
  • Coworking spaces
  • Meeting rooms - 3

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 54-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 60 per room (one-way)
  • Self parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Istanbul - Old City, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 2539

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crowne Plaza Istanbul City
Crowne Plaza Istanbul Old City
Crowne Plaza Old
Crowne Plaza Old Hotel Istanbul City
Crowne Plaza Istanbul Old City Hotel Istanbul
Wyndham Istanbul Old City Hotel
Wyndham Old City Hotel
Crowne Plaza Istanbul Old City Hotel
Wyndham Old City
Istanbul Old City
Crowne Plaza Old City Hotel
Crowne Plaza Old City
Crowne Plaza Istanbul Old City
Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel
Crowne Plaza Istanbul - Old City, an IHG Hotel Istanbul
Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel Istanbul

Crowne Plaza Istanbul - Old City, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1000 reviews" "
Rating 8 - Good. 263 out of 1000 reviews" "
Rating 6 - Okay. 154 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 92 out of 1000 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to public transportation. Located in the heart of Old Town. Free breakfast is a plus.
Stayed 1 night in Jul 2024

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel, the only hotel I have been using in the past 7 years
Stayed 2 nights in Jul 2024

10/10 Excellent

Nadia

Travelled with family
Everything went smooth from checking in to out. Wonderful accommodation and great service. All the staff members were friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Samera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel nice and clean
Stayed 4 nights in Jul 2024

6/10 Okay

Sven, Riverside

Liked: Cleanliness
Stayed 3 nights in Jun 2024

8/10 Good

Rana

Liked: Amenities
Location
Stayed 3 nights in May 2024

4/10 Poor

Jose, Lawrenceville

Liked: Cleanliness
I was overcharged for the room, my reservation was for two people and they charged me for four, blaming Expedia for the mistake.
Stayed 3 nights in Jun 2024

8/10 Good

Gregory

Stayed 2 nights in Jun 2024

8/10 Good

Adil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay at crown plaza. but need to more improve quality of rooms.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ahmad, Stockport

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 5 nights in Jun 2024

10/10 Excellent

Lidia

Convenient location to most sightseeing. Very friendly and helpful personal.
Stayed 1 night in May 2024

8/10 Good

Hind

Liked: Cleanliness, staff & service, amenities
The location is great. The hotel is old and beaten down but it's clean and lively. Its in the heart of a busy area so if you stay on the 1st floor the noise from the street will be a part of your stay. It's not too bad though actually adds a nice vibe to the stay. I had a problem checking in on time becasue the roads were closed by protests that day and the hotel couldn't really offer anything to help like moving my booking to the next day or refund my booking so I can book somewhere I can get to. Anyway it worked out that I managed to get to to hotel late that night. The moral of the story if there are road closures due to protests in Istanbul take that seriously and plan to be in other areas before you get locked down.
Stayed 1 night in May 2024

8/10 Good

Alireza

Stayed 2 nights in Apr 2024

10/10 Excellent

Anum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Usamah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Mohammad

Business traveller
Liked: Amenities, property conditions & facilities
The hotel is no more than 3.5-4 star. The front staff could be more friendly and accommodating, not bad mouthing guest with co-workers. Very noisy due to being next to the train station and shopping centre. Breakfast is overpriced. The only hotel in Istanbul asked to leave deposit even though i paid for the room in advance. Fitness centre has no privacy, it's next to the reception and glass wall.
Stayed 3 nights in Mar 2024

10/10 Excellent

ralph

Travelled with partner
The hotel staff, especially the front desk (Hussein) and concierge (Fatima) were exceptional in the attitude and customer service. They made us want to come back!
Stayed 4 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel good service. They have nice sauna too now many good restaurants close by but if you don’t mind walking 15 or so minutes from left of hotel beautiful area and many hot spot places shopping food etc
Stayed 1 night in Apr 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Amal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager Mr. Engin was outstanding in his professionalism and presented welcoming services
Stayed 2 nights in Apr 2024

8/10 Good

Gevork, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a premium room with a king bed, however upon check in they gave me a room with two small beds. I had to go back to the reception to ask for a room that matched to what I booked. Even though it was 3:00 pm, I had to wait for 10 minutes for them to assign me a new room. This was very disappointing. Everything else was good.
Stayed 11 nights in Mar 2024

10/10 Excellent

Masako

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and reception staff were nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Rashad Al, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
Grate breakfast and location
Stayed 6 nights in Mar 2024

10/10 Excellent

OGHENEKEVWE

Stayed 6 nights in Mar 2024