Crowne Plaza Istanbul Florya by IHG

5.0 star property
VIP Access

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Photo gallery for Crowne Plaza Istanbul Florya by IHG

Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Point of interest
Point of interest
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Hot tub
  • Bar
  • Pet-friendly
  • Pool
  • Room service

Explore the area

Map
Yesilkoy Halkali Caddesi No: 95, Senlikkoy Mahellesi Florya, Istanbul, 34153
  • Istanbul Aquarium
    ‪3 min walk‬
  • Aqua Florya Shopping and Life Center
    ‪3 min walk‬
  • Florya Beach
    ‪11 min walk‬
  • Istanbul (ISL-Ataturk Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Sofa, Side Sea View)

  • 29 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Sea View

  • 41 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Sea View (Sofa)

  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite, Multiple Beds

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Junior Suite, 1 King Bed, Terrace, Sea View

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Single Beds (Sofa, Side Sea View)

  • 29 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed, Pool Access

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Istanbul Florya by IHG

Luxury hotel with 2 restaurants connected to a shopping center in Istanbul
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Crowne Plaza Istanbul Florya by IHG offers 306 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 5 years old are not allowed in the swimming pool without adult supervision. Guests under 5 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Livera Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Istanbul Florya by IHG. During your stay, you'll be connected to a shopping center, and just a quick walk from Istanbul Aquarium. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy international cuisine with garden views at Salamina, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with deep-tissue massages, body scrubs, or reflexology at Livera Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute walk from Istanbul Aquarium and 11 minutes by foot from Florya Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Crowne Plaza Istanbul Florya by IHG offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 6 meeting rooms are available. Event space at this hotel measures 9881 square feet (918 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the luxury Crowne Plaza Istanbul Florya by IHG. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Salamina - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast only.
Atrox - Overlooking the ocean and pool, this bar specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Atrox - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (TRY 320 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: TRY 1200 for adults and TRY 600 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Salamina
  • Atrox
  • Atrox

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (9881 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 3
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 3
  • Sign language-capable staff
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 3
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service (surcharge) from Istanbul Airport and Sabiha Gokcen Airport.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: TRY 2000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for TRY 1300.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TRY 1200 for adults and TRY 600 for children
  • Airport shuttle fee: TRY 3800 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: TRY 320 per day
  • Pet fee: TRY 2000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 750
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Istanbul Florya by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 15410

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:30 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Crowne Plaza Istanbul Florya Hotel
Crowne Plaza Florya Hotel
Crowne Plaza Istanbul Florya
Crowne Plaza Florya
Crowne Plaza Istanbul Florya
Crowne Plaza Istanbul Florya by IHG Hotel
Crowne Plaza Istanbul Florya an IHG Hotel
Crowne Plaza Istanbul Florya by IHG Istanbul
Crowne Plaza Istanbul Florya by IHG Hotel Istanbul

Crowne Plaza Istanbul Florya by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1008 reviews
Rating 8 - Good. 220 out of 1008 reviews
Rating 6 - Okay. 86 out of 1008 reviews
Rating 4 - Poor. 41 out of 1008 reviews
Rating 2 - Terrible. 51 out of 1008 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Naveela

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax
Stayed 1 night in Nov 2024

10/10 Excellent

Naveela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad I chose this property and this area

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed every way possible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and stay. Restaurant and food was phenomenal. Staff was very good, one of the best in the service industry. I would definitely stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cherie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Expensive dining but to be expected for 5 star. Lots of dining options nearby
Stayed 4 nights in Oct 2024

10/10 Excellent

Hermys

Travelled with family
Liked: Amenities, property conditions & facilities
Exelente servicio
Stayed 1 night in Oct 2024

8/10 Good

Sencer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disrespectful Hotel or Staff
Crown Plaza Florya is one of our favorite hotel that we enjoy staying in Istanbul. There is one thing I would like to bring forward that we are not happy and we don't find it polite that reception is running a mini bar check during check-out specifically to Turkish customers. Foreigners who are processed before us during check-out have only been asked about their mini bar usage and no checks have been run. They have only been told "goodbye", that's it. It is completely non-sense, shameful that we (as turkish passport holders) have been gone through this unpolite check while staying in a hotel costs 200$-300$ per night and such a huge brand, this hotel, assuming that we wil runaway without paying whatever we spent from mini bar. This is an extremely shameful and disrespectful application.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jonathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude staff
Stayed 6 nights in Sep 2024

10/10 Excellent

Adin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Saida

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Trevor

Stayed 2 nights in Sep 2024

2/10 Terrible

David

Stayed 7 nights in Sep 2024

2/10 Terrible

Nabeil, Woodstock

Disliked: Cleanliness, staff & service
My wife and I stayed at the Crowne Plaza Istanbul-Florya for five nights starting on August 30th, and unfortunately, it didn't live up to our expectations. From the moment we checked in, things started poorly when the staff refused our request for an upper-floor room and wouldn't credit our IHG account the points for the stay because we made our reservation through Expedia. The room we were assigned was damp and smelled musty, like a wet basement. To make matters worse, the AC broke down twice during our visit. The location by the sea is one of the few positives, as it's perfect for taking a stroll and enjoying beautiful Istanbul sunsets. There's also a nearby upscale mall with plenty of shops and restaurants offering both Turkish and international cuisines. While the location is great, the overall experience could have been much better with better service and a more comfortable room.
Stayed 5 nights in Aug 2024

10/10 Excellent

Fey

Liked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Semra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great pool and gym. Perfect place to relax after spending some time exploring Istanbul. It’s also right next door to a mall which provided a lot of entertainment (shopping, aquarium, movies, etc). While the buffet breakfast is quite expensive, it’s expected for such a hotel. You can avoid it by just walking over to one of the many cafes in the mall. Overall, a quiet, clean and enjoyable hotel to stay in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and faultless, the staff were great, and the accommodations were exemplary. The only concern was during our last night at the hotel, there was a wedding that lasted till 1-ish am, and it was loud, and everything can be heard from our room; from the dancing to the music. It is understandable that there will be weddings in that location, as it is a beautiful location, it’s just that it is a bit difficult to sleep, especially if you have a sick person or a young child. But other than that concern, it was a lovely and impeccable stay. Will definitely be staying again in the future. And I would like to thank everyone for such an amazing week.
Stayed 7 nights in Jul 2024

6/10 Okay

Alex

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Main complaint was the cleanliness, or rather lack of it. Everywhere you looked, everything was dirty, poorly cleaned, looked like housekeeping did quick dusting of things, but everything was really dirty.
Stayed 2 nights in Jul 2024

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Noor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and in a really nice area. Surrounded by a mall that also had supermarket in it . Had a nice bordwalk nice to walk at night felt really safe and surrounded by restaurants
Stayed 5 nights in Jul 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Natalia

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Sinan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jul 2024

2/10 Terrible

Inna

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Uncomfortable tourist trap. NOT worth the money.
I chose this hotel for recovery after a surgery, hoping its location away from the city center will provide calm and comfortable environment and deeply regret this choice due to the following reasons. The room was very hot, so you had to run a very noisy air conditioning system all the time, which blew the icy air directly on you, instead of equally dispersing it in the room. This created another problem of the om beeing too The room was quite small already, and a sofa bed took the rest of available space, making the room very crowded. Breakfast. The hotel charged $25 for breakfast per person per day, which is very basic and definitely not worth the price, but they wouldn't give me a better rate, even though I stayed there for almost a week. There were three wedding events on Friday, Saturday, and Sunday with loud music until about midnight. Smell. The strong scent of a synthetic air freshener blowing through the air system was apalling and overwhelming. The parfumed chemicals contain propellants which are toxic to humans. This isn't an environmental-friendly choice. This hotel is not for the westerners who are accustomed to a decent customer service. Considering this is an international chain, most front desk/breakfast staff's English is not sufficient to understand/respond to your requests in a courteous manner.
Stayed 6 nights in Jul 2024