Zomay Beachfront Hotel Holbox

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zomay Beachfront Hotel Holbox

On the beach, white sand, sun-loungers
On the beach, white sand, sun-loungers
Beach bar
Beach bar
Luxury Room, Garden View

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
Av. Pedro Joaquín Coldwell s/ número, Isla Holbox, QROO, 77310
  • Holbox Baseball Park
    1 min walk
  • Holbox Beach
    2 min walk
  • Whale Shark Pier
    6 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Quadruple Room

  • Sleeps 5
  • 2 Queen Beds

Luxury Room, Garden View

  • Sleeps 3
  • 1 King Bed

Habitación Estándar Vista al jardín (Vista a la recepción o a la calle).

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Bungalow, 2 Double Beds

  • 48 sq m
  • Sleeps 5
  • 2 Double Beds

Standard Double Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

About this property

Zomay Beachfront Hotel Holbox

Ocean-view hotel with a bar/lounge, near Holbox Beach
Guests at this beach hotel will appreciate convenient onsite amenities such as a playground and barbecue grills.
Zomay Beachfront Hotel Holbox offers 12 air-conditioned accommodations with minibars and safes. Bathrooms include showers, designer toiletries, and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Zomay Beachfront Hotel Holbox. During your stay, you're just a quick walk from Holbox Beach. Features include free breakfast and free self parking, plus a restaurant.
  • Free continental breakfast offered
  • Free self parking
  • Enjoy Caribbean cuisine and a beachfront location while dining at Restaurant
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Steps from Holbox Beach and Holbox Baseball Park
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available.

A library, barbecue grills, and tour/ticket assistance are also featured at Zomay Beachfront Hotel Holbox. Self parking is free.

This 3.5-star Isla Holbox hotel is smoke free.

Guests are served free continental breakfast.
Restaurant - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Italian, Spanish

Property amenities

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 250 per pet, per day
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 30 per person, per night
The resort fee includes:
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 250 per pet, per day
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To get to the property, guests need to transfer by boat. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation. The front desk at this property is open daily from 7:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Zomay
Hotel Zomay Holbox
Zomay
Zomay Holbox
Zomay Beachfront Holbox
Zomay Beachfront Hotel Holbox Hotel
Zomay Beachfront Hotel Holbox Isla Holbox
Zomay Beachfront Hotel Holbox Hotel Isla Holbox

Zomay Beachfront Hotel Holbox Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 249 reviews" "
Rating 8 - Good. 75 out of 249 reviews" "
Rating 6 - Okay. 27 out of 249 reviews" "
Rating 4 - Poor. 11 out of 249 reviews" "
Rating 2 - Terrible. 8 out of 249 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda, Cypress

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

P.

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Initially our AC didn’t work. Eventually they moved us to another room (a downgrade from bungalow to standard double). They never offered to reimburse the price difference. Later we requested it and they said they couldn’t reimburse us, but could credit us 2 pizzas and 4 drinks at the restaurant. Breakfast was supposed to be included, but was very limited on day when gas was broken. No offer to reimburse or credit lunch later. Our new room had a light hanging solely by a cord and detached from the ceiling (dangerous and we hit our heads a few times but dealt with it because we didn’t want to move again). The bathroom had a rotting door to the outside merely secured by a small latch lock (any knowing person could easily get in). The shower was dirty, with sand on the walls and floor. One day there was a scorpion in the shower (probably got in via holes in bottom of rotting door). Safe was not mounted One day I watched them clean our room from a far. The cleaner left the door open while she walked to another building to get new sheets and towels. Anyone could have come in and she let in mosquitoes. They are not good about picking up the dog poop by the bar and on the walkway to rooms. The floor of the outdoor rinse showers are rotted and dangerous for little kids. The restaurant staff were amazing. The food and drinks were excellent. The beach was clean and nice for swimming with little kids. Great place to watch sunset. Go there to swim and eat, but do not stay there.
Stayed 4 nights in Jun 2024

10/10 Excellent

Thais, Lawndale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Dusan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient, great staff
Stayed 6 nights in Mar 2024

6/10 Okay

Kymberly

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The hotel was beautiful, and the grounds were well kept. We did run into a few issues during our 5 day stay. First issue was when going down to the included breakfast it was very long wait times just to even get a menu when only one other group was there most days. Next issue would be while sitting on the beach random tourist will come into the beach chair areas and take over, we noticed if you didnt get a chair shortly after breakfast it would be difficult, also during our 5 day stay not once were we offered a menu for food or drinks while at the beach chairs. I appeared if you were wearing the hotels wristbands you didnt get offered the restaurants menu. The beach bar with the swings was never opened during our stay, appeared to be renovating.
Stayed 5 nights in Feb 2024

10/10 Excellent

Alessandra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We really loved our stay here. The hotel is so beautiful, clean, and you can easily reach the city center within minutes! Would recommend this to anyone. We will be back! Thank you again :)!
Stayed 4 nights in Mar 2024

2/10 Terrible

Alexander Peter Leslie

The problem is not the hotel that was fine. BUT EXPEDIA THEIR BILLING WAS $800 PESOS MORE EXPENSIVE THAN WHAT I WAS CHARGED BY THE HOTEL . SHAME ON YOU EXPEDIA.!!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had just gone through a severe tropical storm. The first days the normal services were scattered and somewhat disjointed but the staff worked diligently to get things back to normal and were extremely attentive to our needs. Overall it was a great stay and by the end of the trip everything was back to normal. Vanessa was incredible at caring for our every need.
Stayed 7 nights in Feb 2024

8/10 Good

suzy, houston

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is under construction, so you can hear so much noise starting early in the morning. Other than that the staff was great! Check in was fast.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good beach property for the price. Good location close to everything downtown.
Stayed 3 nights in Sep 2023

10/10 Excellent

Gail

Stayed 7 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
We loved the Zomay!
I came with a group of friends and we loved our stay at the Zomay! The staff was absolutely wonderful and the location was incredible. By far, the best beach and water to any hotel close to town. The drinks and food were fantastic and loved the vibe! Breakfast was also lovely and hearty. The views never got old… The accommodations were basic/simple. My one suggestion to the hotel would be to replenish the towels (they have seen better days) offer better toiletries. Otherwise, it was great!
Stayed 6 nights in Jun 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at Zomay, would like to plan a return visit. The staff was kind, the location is excellent. Be nice to have seen a deadbolt lock on the door to the room instead of a push button lock door knob. These are very easily broken into with a plastic card.
Stayed 4 nights in Jun 2023

4/10 Poor

Adrian

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The bathroom was terreble and smells nasty
Stayed 2 nights in Jun 2023

6/10 Okay

anaelisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Holbox is stunning and great if you just want to stay at the beach all day. The hotel itself is very barebones. This is not a kid friendly hotel and even if I had just come alone or with my husband I would have been pretty disappointed with the accommodations. The location is fantastic and if you are just looking for a place to rest your head, this will absolutely do. The travel to get to Holbox isn’t easy, so the expectation was that the hotel would be “worth it”. It wasn’t. Pros: The beach access is perfect, the hotel food and bar were great. Staff was kind. Cons: sleeping situation was tough, our room had trouble getting cleaned regularly and obviously the water situation is really tough.
Stayed 5 nights in Jun 2023

10/10 Excellent

Britta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this property— the inviting entrance, cozy hammocks, festive lighting, colorful murals, beachfront location, and excellent bar!
Stayed 2 nights in May 2023

10/10 Excellent

Beyron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beach club was fabulous and the staff friendly.
Stayed 4 nights in May 2023

10/10 Excellent

Daniela

Stayed 1 night in Apr 2023

8/10 Good

Joyce

Liked: Staff & service
Stayed 5 nights in Mar 2023

10/10 Excellent

Cota E

Stayed 2 nights in Oct 2022

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very simple yet comfortable room. Although lighting was very dim
Stayed 2 nights in Sep 2022

8/10 Good

Mirsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel itself is right on the beach and the beach is amazing. The hotel didn’t have many amenities, they didn’t even have a hairdryer. I asked and they literally only had 2 for the entire hotel. The food the hotel offers is very pricey and it was not good at all. After the first day we had to walk out to the plaza to eat Lunch and dinner because the food was not good. We only ate breakfast there because it was included not because of the quality. So if you go here for location then I guess it’s fine
Stayed 3 nights in Sep 2022

10/10 Excellent

Nida

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay!!
Stayed 5 nights in Jul 2022

8/10 Good

tenasha

Travelled with group
Liked: Staff & service, property conditions & facilities
I had never stayed in a hotel like this before. It was very, clean, neat, and a romantic setting. The only things I didn't like was that the misquitos were horrible, no tv, no radio/alarm clock and shower sprayed everywhere. The front desk and check in was nice and welcoming. The breakfast was good, along with the beautiful view while dinning.
Stayed 1 night in Jun 2022

10/10 Excellent

Lillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Room clean. The bathroom faucet was a conch shell instead of conventional faucet head. Quaint but it dispensed only a trickle of water. Water wise I guess. Loved that they have a filtered water dispenser near the front desk. In a place where you’re supposed to drink bottled water everywhere you go, it’s nice to have an eco friendly option and spare the planet from more plastic waste. I wish more hotels would do that in Mexico. The beachfront property is coveted and the beach bar is super fun.
Stayed 2 nights in May 2022