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Naj Casa Holbox

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Naj Casa Holbox

Deluxe Quadruple Room, 2 Double Beds, Private Bathroom | Terrace/patio
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Garden
View from property
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Calle Hernán Cortes, Entre Canane Y Lisa, Isla Holbox, QROO, 77310
  • Holbox Ferry
    5 min walk
  • Holbox Church
    5 min walk
  • Main Square
    5 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio Suite, Multiple Beds, Private Bathroom

Deluxe Studio Suite, Multiple Beds, Private Bathroom

Deluxe Studio Suite, Multiple Beds, Private Bathroom

  • 36 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Classic Quadruple Room, Private Bathroom

In-room safe, desk, blackout curtains, iron/ironing board

Classic Quadruple Room, Private Bathroom

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, Private Bathroom

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room, 1 King Bed, Private Bathroom

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, 2 Double Beds, Private Bathroom

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room, 2 Double Beds, Private Bathroom

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Naj Casa Holbox

Hotel with an outdoor pool, a short walk to Holbox Beach
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a garden are onsite.
Naj Casa Holbox offers 27 air-conditioned accommodations with safes and coffee/tea makers. 43-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Naj Casa Holbox. During your stay, you're just a quick walk from Holbox Beach. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Holbox Ferry and 7 minutes by foot from Holbox Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Naj Casa Holbox.

This 3-star Isla Holbox hotel is smoke free.

Casa Naj - This restaurant serves breakfast only.
BAR NAJ - Onsite bar. Open daily.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking within 7 ft
  • Street parking available

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Casa Naj
  • BAR NAJ

Things to do

  • Outdoor pool

Family friendly

  • Microwave
  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Toaster

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Restaurant dining guide
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
The front desk at this property is open daily from 7:30 AM - 10:30 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.

Property is also known as

Naj Casa Holbox Hotel
Naj Casa Holbox Isla Holbox
Naj Casa Holbox Hotel Isla Holbox

Naj Casa Holbox Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 150 reviews" "
Rating 8 - Good. 34 out of 150 reviews" "
Rating 6 - Okay. 6 out of 150 reviews" "
Rating 4 - Poor. 2 out of 150 reviews" "
Rating 2 - Terrible. 3 out of 150 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jefferson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful relaxing hotel with a nice pool and beautiful rooms
Stayed 1 night in Aug 2024

8/10 Good

Oscar

Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and very nice staff!
Stayed 5 nights in Jun 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and the staff was great. I didn’t receive my free bottle of wine. Maybe next time. Would stay again. Close to the ferry and in walking distance!
Stayed 3 nights in Jun 2024

10/10 Excellent

Yester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very awesome service one of the best chilaquiles I have ever had great experience overall very clean and friendly staff
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Left in the cold....
Got left in the cold literally, called for my shuttle, walked to the area and no shuttle was there, called back after waiting for 20 min in the freezing cold at 2am, then she sent the shuttle again, not friendly or welcoming at all on the phone or in person... was supposed to get a free early check in with my gold status with hotels.com which was not honored and I was charged $75, so if you have gold status don't think that the things listed as perks actually will be... so tried to get help from hotels.com and they called the hotel and the staff just hung up on them... how professional... difficult to get any help, called multiple times to front desk and no answer, it's a busy place with maybe not enough staff for good service... the service at the restaurant was very good though, very friendly and the shuttles going into town and the train station were efficient... the driver at night also wasn't very friendly didn't even get out to greet me or help with my bag... would never stay here again as I didn't feel very welcomed...
Stayed 3 nights in May 2024

10/10 Excellent

Alexis

Stayed 4 nights in May 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, would recommend
Really friendly staff, lovely pool and rooms with great air con. Clean and nice feel, quiet at night. 10 minute walk to the beach and 5 minutes to the town. Only complaint would be would be nice to have some umbrellas by the pool to provide more shade. Would definitely recommend
Stayed 4 nights in May 2024

8/10 Good

Yann

Stayed 4 nights in Mar 2024

8/10 Good

Killian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here and would highly recommend. Location is brilliant, just a 5 min walk from the ferry. The food at the hotel was really nice and you’re just around the corner from the Main Street. Staff were very friendly and helpful. They even offered us a bucket of ice for our wine (that we brought!). The pool was lovely - we spent the whole first day there. A good number of sun loungers and two outdoor beds to relax on. The bar service was brilliant too. The only negatives were that it was a little noisy - construction going on next door. We were only offered one room key and were told we would need to pay a 500mxn deposit for a second one. Also, the power/water cut out at random points during our stay. We would still highly recommend staying!
Stayed 3 nights in Feb 2024

10/10 Excellent

torrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

Brad

Travelled with family
Disliked: Staff & service
Won’t stay here again
The actual hotel is fine. This is my 4th trip to the island but my first time staying at this property. Holbox always has an issue when it rains. The streets become muddy and there will be standing water in some places. However, Naj Casa had the whole street in front of the hotel full of disgusting water knee deep. We had two rooms booked. One for myself and my wife and one for my older father. His room did not have hot water. They attempted to fix it but could not. 4 days and no hot water. They offered to move him to a room on the second floor but we needed him on the first floor because he does not navigate stair well. Finally we lost power and water in the hotel. Losing power is always an issue on the island. However when it affects being able to flush a toilet it can really cause issues.
Stayed 5 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Room comfort
Clean but not much more positive
The location of the property was not ideal. It’s off the beaten path for travelers and wasn’t easy to get to after rain with flooded roads. The property is clean and well kept. The beds barely had more than a sheet on it and there was only 1 bottle of water provided which wasn’t enough for two people to have a glass and definitely wasn’t enough for coffee. The kitchenette was a nice feature in the room and the room was clean. Breakfast wasn’t until 8 and they wouldn’t provide anything earlier for us since we had to check out earlier than 8. Overall was not impressed. Will not be returning to this property.
Stayed 1 night in Jan 2024

6/10 Okay

Laura

Disliked: Staff & service
Stayed 5 nights in Jan 2024

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Amazing and highly recommended. Very clean. Conveniently local part way between the dock and the ocean. Able to walk to most places. Would absolutely return. All the staff were excellent.
Stayed 3 nights in Nov 2023

8/10 Good

Spencer

Stayed 1 night in Dec 2023

8/10 Good

Sheldon, Toronto

Liked: Cleanliness, staff & service
Nice
Stayed 2 nights in Oct 2023

8/10 Good

Sheldon, Toronto

Liked: Cleanliness, property conditions & facilities
Excellent…however day hotel reception very bad but more than compensated by night reception
Stayed 1 night in Oct 2023

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Rodrigo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nearby streets full of garbage and completely flooded. Not even local ATV “taxis” dared to pass through. The hotel was very nice and clean, it’s such a pitty that the entire town is littered with garbage. I believe hotel owners and restaurants should take action over this, as it’s a terrible experience for visitors to sort your way through trash and mud-water
Stayed 2 nights in Nov 2023

10/10 Excellent

Karla

Stayed 1 night in Oct 2023

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All streets flooded, hard to get to the hotel and downtown
Stayed 2 nights in Sep 2023

8/10 Good

Waleska

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 2 nights in Aug 2023

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay with my family we rent 2 rooms so clean very nice room as my brother recommend it he was a week before me i love the breakfast they cooked at the moment love the pool just a few minutes walking at the restaurants and bars and 5 min to the ferry bad thing i couldn’t stay for the 2 year anniversary they were cooking lobster 😢but see you next year for sure! And thanks for my wine! Love to stay there 😍🙏
Stayed 2 nights in Aug 2023

8/10 Good

alexandra

Great small hotel. Staff were very nice. Breakfast was delicious! Bathrooms could be cleaner. But overall this is a great place to stay on Holbox. Convenient to everything. You can walk all over.
Stayed 4 nights in Jul 2023