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Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms, Kitchen

Bed Count 2 King Beds Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom, Kitchen

Bed Count 2 King Beds Maximum Occupancy 4 Max

Family Apartment, 2 Bedrooms, Kitchen

Bed Count 3 King Beds Maximum Occupancy 6 Max

Standard Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Casa Astral Luxury Hotel by Nah Hotels. During your stay, you're just a quick walk from Holbox Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at Restaurante Casa Astral, a family restaurant that serves local and international cuisine
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Holbox Beach and 7 minutes on foot from Holbox Baseball Park

Casa Astral Luxury Hotel by Nah Hotels ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Casa Astral Luxury Hotel by Nah Hotels

Family (1)
3 out of 5
we visited Casa Astral with the family for one week and it‘s very nice. However, to be a 10/10 the hotel could work on some improvements. the rooms were very nice and super clean the hotel in general is really nicely designed the staff is super friendly and helpful even though the hotel doesn‘t have its own beach area, there are several beach clubs within 2-5 mins walking distance. (the hotel is literally 30 secs away from the beach) -wouldn‘t recommend coming here during hurricane season. there was heavier rain one day and we didn‘t have electricity or running water for several hours. (which can happen in Holbox and is normal :-)). However, we would have wished for a clear and more solution-oriented communication. e.g. they didn‘t know when the electricity would come back („we hope in the next hour but could also be tomorrow“) and didn‘t offer any solutions. In addition, please note that there are hotels with generators on the island :) -the pool on the roof top could be cleaned more often

Posted by on 27 Jul 2023

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Comment from Hotel Management

8 Aug 2023 by JessCastillo

Alessia thank you for your comments, they help us to improve. Although we would like to clarify Holbox is an small developing Island which has troubles in rainy seasons. We really do not know when the light was coming back, it depends on an external company which does not give Ilus notifications.We appreciate your understanding.

About the Casa Astral Luxury Hotel by Nah Hotels

Location C. Caguama esquina C. Estrella de Mar, Isla Holbox, QROO 77310

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Casa Astral Luxury Hotel by Nah Hotels. Self parking is free. Smoking is allowed in designated areas at this 4-star Isla Holbox hotel.

  • 16 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Casa Astral Luxury Hotel by Nah Hotels offers 16 accommodations, which are accessible via exterior corridors and feature a safe and free toiletries. Beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include a shower. This Isla Holbox hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Smart television
  • Digital channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Safe
  • Toiletries (free)
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Wardrobe or cupboard

Food & Drink

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM.

Restaurante Casa Astral – This family restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Rooftop Bar – This rooftop bar is located by the pool. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals on site
  • Snorkelling nearby

Spa Services

  • Couples treatment rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Casa Astral Luxury Hotel by Nah Hotels

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Long-term renters welcome

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a first aid kit in all accommodation.

  • One child stays free
  • Front desk opens daily at 7:00 AM
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Front desk closes daily at 11:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.86 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Astral By Nah Hotels
  • Casa Astral Luxury Hotel by Nah Hotels Hotel
  • Casa Astral Luxury Hotel by Nah Hotels Isla Holbox
  • Casa Astral Luxury Hotel by Nah Hotels Hotel Isla Holbox

You should know

  • Pool access available from 8:00 AM to 9:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.