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3.7 out of 5

"I’ve had a really bad experience in this hotel, however this was dealt with by the staff in a good manner and professionally. The staff are really nic ... " More

By a verified traveller on Fri 06 Dec 2019

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Iquitos. During your stay, you're just a quick walk from Plaza de Armas. Free WiFi in public areas, an outdoor pool and a restaurant are available.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Plaza de Armas and The Iron House
  • Airport shuttle service available for a fee

DoubleTree by Hilton Iquitos ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Iquitos

Everyone (1)
5 out of 5
I’ve had a really bad experience in this hotel, however this was dealt with by the staff in a good manner and professionally. The staff are really nice as they have looked after me after I had a little issue in the hotel. Although my stay in the hotel wasn’t perfect but I enjoyed the experience. I am happy with the outcome and how things were dealt with. The hotel is bit old fashion and needs refurbished. That said, I would come back again and stay in the this hotel for another adventure.

Posted by on 6 Dec 2019

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2 out of 5

Posted by on 1 Nov 2021

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4 out of 5
Henkilökunta oli super hyvää. Aulan musiikki kuului huoneeseen, mikä alkoi aika pian ärsyttää.

Posted by , from Turku on 24 Oct 2019

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About the DoubleTree by Hilton Iquitos

Location Napo 258, Iquitos,

Renovations + Closures

The following facilities are closed on Monday:

  • Outdoor pool

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a 24-hour business centre and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 2745 square feet (255 square metres) and includes a conference centre. An outdoor pool, spa services, and a terrace are also featured at the luxury DoubleTree by Hilton Iquitos. An airport shuttle (available 24 hours) is available for a fee. This 5-star Iquitos hotel is smoke free.

  • 60 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2745 sq ft of conference space
  • 255 sq. m of conference space
  • Built in 2000
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Property shuttles: Airport shuttle

Room Amenities

DoubleTree by Hilton Iquitos offers 60 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

DoubleTree by Hilton Iquitos has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body scrubs. A variety of treatment therapies are provided, including reflexology.

  • Facial treatments
  • Body scrubs
  • Massages
  • Reflexology

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

DoubleTree by Hilton Iquitos offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at DoubleTree by Hilton Iquitos

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Security system
  • Staffed front desk
  • Contactless check-in is not available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Smoke detector
  • Service animals not allowed
  • Debit cards
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13.20 for adults and from USD 13.20 for children
  • Airport shuttle fee: USD 27 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Dorado Plaza Business
  • El Dorado Plaza Business Iquitos
  • El Dorado Plaza Hotel
  • El Dorado Plaza Hotel & Business
  • El Dorado Plaza Hotel & Business Iquitos
  • Hotel El Dorado Plaza
  • El Dorado Plaza Hotel And Business
  • El Dorado Plaza Iquitos
  • DoubleTree Hilton Hotel Iquitos
  • DoubleTree Hilton Iquitos
  • DoubleTree Hilton Iquitos Hotel
  • DoubleTree by Hilton Hotel Iquitos
  • El Dorado Plaza Hotel Business
  • DoubleTree by Hilton Iquitos Hotel
  • DoubleTree by Hilton Iquitos Iquitos
  • DoubleTree by Hilton Iquitos Hotel Iquitos

You should know

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.