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Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Impiana Hotel Ipoh, you'll be within walking distance of Ipoh Parade. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.

  • Free Wi-Fi in some public areas
  • Free valet parking
  • Enjoy a bite to eat at The Bistro, a bistro that serves fusion cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 13 minutes on foot from Ipoh Parade and a 3-minute drive from Khizanat

Impiana Hotel Ipoh ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Impiana Hotel Ipoh

Family (1)
2 out of 5
Very run down needing considerable investment to bring it up to its apparent 4 star standard. Typical of a state owned hotel probably. Apart from the front desk a general lack of customer focus. Breakfasts just about ok for local clientele but not really appealing to international guests.

Posted by on 2 Dec 2019

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Comment from Hotel Management

3 Dec 2019 by Yant

Dear , Greetings from Impiana Hotel, Ipoh. Thank you for taking the time to share your review on your recent stay with us. Rest assured, we will strive harder to maintain better standards in our room cleanliness. As for the facilities, we are pleased to inform that the hotel will be upgrading its rooms and public spaces in the coming months ahead.

Property Features

As a guest of Impiana Hotel Ipoh, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre, meeting rooms, and limo/town car service. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Impiana Hotel Ipoh. Free valet parking is available. This 4-star Ipoh hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 1985
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free valet parking , RV, bus, truck parking

Transport

  • Train station: Ipoh Railway Station (4.8 km / 3 mi)
  • Parking: Free valet parking; self parking available for a surcharge

Room Amenities

Impiana Hotel Ipoh offers 168 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. 32-inch LCD televisions come with premium satellite channels. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Bistro – This bistro specialises in fusion cuisine and serves dinner and light fare.

The Coffee House – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

The Deli – This café serves breakfast, brunch, lunch and dinner.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 95.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Impiana Hotel Ipoh

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 31.80 for adults and from MYR 19.50 for children
  • Self-parking fee: MYR 4 per day
  • Rollaway bed fee: MYR 95.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Impiana
  • Hotel Ipoh
  • Impiana Hotel
  • Impiana Hotel Ipoh
  • Impiana Ipoh
  • Impiana Casuarina Ipoh
  • Impiana Hotel Ipoh Ipoh
  • Impiana Hotel Ipoh Hotel
  • Impiana Hotel Ipoh Hotel Ipoh

You should know

  • Pool access available from 7 AM to 9 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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