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Hotel Toscana

1.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Toscana

Front of property
Reception
Staircase
View from property
Double Room (attic)

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Jungfraustrasse 19, Interlaken, 3800
  • Kletterhalle Interlaken
    ‪1 min walk‬
  • Hoeheweg
    ‪1 min walk‬
  • Kunsthaus Interlaken
    ‪1 min walk‬
  • Bern (BRN-Belp)
    ‪40 min drive‬

Room options

View all photos for Double Room (attic)

Double Room (attic)

Double Room (attic)

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Twin Room

  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room, 2 Single Beds

Hair dryer, towels

Basic Double Room, 2 Single Beds

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony

Double Room, Balcony | Living room

Double Room, Balcony

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom

  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Double Room Single Use

1 bedroom, in-room safe, desk, laptop workspace

Double Room Single Use

  • 17 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room (Air conditioning)

Double Room (Air conditioning)

Double Room (Air conditioning)

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Hotel Harder Minerva

Pet-friendly
Free WiFi
Air conditioning
Business services
2.9 out of 5, (75)
The price is €150
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hotel Harder Minerva

About this property

Hotel Toscana

Boardwalk/promenade Interlaken hotel in Central Interlaken with 2 restaurants
2 restaurants, a microwave in a common area, and a refrigerator in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and express check-in.
Hotel Toscana offers 24 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Toscana. During your stay, you're just a quick walk from Kletterhalle Interlaken. Features include free WiFi in public areas, plus 2 restaurants and meeting rooms.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Onsite recreation includes bike rentals
  • Steps from Kletterhalle Interlaken and Hoeheweg
There are 2 restaurants on site. Public spaces have free WiFi. A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Toscana. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Interlaken hotel is smoke free.

Village - This restaurant serves lunch and dinner.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 15.00 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby

Food and drink

  • 2 restaurants

Restaurants on site

  • Village

Things to do

  • Bike rentals

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Cots/infant beds (surcharge)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 30.0 per day.
  • Cribs (infant beds) are available for CHF 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 15.00 per night
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

Hotel Toscana
Hotel Toscana Interlaken
Toscana Interlaken
Interlaken Minotel
Minotel Interlaken
Minotel Toscana Hotel Interlaken
Hotel Toscana Hotel
Hotel Toscana Interlaken
Hotel Toscana Hotel Interlaken

Hotel Toscana Reviews

Reviews

6.8
Rating 10 - Excellent. 96 out of 516 reviews" "
Rating 8 - Good. 173 out of 516 reviews" "
Rating 6 - Okay. 112 out of 516 reviews" "
Rating 4 - Poor. 63 out of 516 reviews" "
Rating 2 - Terrible. 72 out of 516 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was run down & not clean. Our shower had mold & mildew. The shower curtain was disgusting. We were afraid to use the shower. We would have checked out but were traveling with a baby & it was inconvenient to move again to another hotel. The property is way too pricey for the product
Stayed 2 nights in Oct 2024

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Alice, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice and helpful. room had big windows with a view and was relatively quiet for a large town. very convenient to dining and shopping, train station.
Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. The room was comfortable but wished it had more electrical outlets & convenient light switches. Location was excellent as there were a lot of restaurant options & close to the Interlaken West train station. Nice overlooking the park where the paragliders land. Staff were great & helpful.
Stayed 3 nights in Oct 2024

8/10 Good

Jasbir

Stayed 1 night in Sep 2024

4/10 Poor

Ching

Travelled with family
Liked: Cleanliness
Booked a room for 2 adults and 2 16-year old girls. Only 3 beds were available although it said it could fit 4 people during booking. Paid additional fee to get an extra bed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Igor

Stayed 1 night in Sep 2024

10/10 Excellent

Ronna

Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
The hotel does not look like the old photos. This hotel seems to be owned by the Chinese restaurant or the Indian restaurant in front of it. The room was fine and fairly clean, the grout on the shower walls needs a going over with a toothbrush, but everything else was fine. The hotel decor and the street it’s located on do not give a Swiss feel. I was disappointed, I wanted to feel like I was in Switzerland. They have feather pillows and comforters with no allergen alternatives.
Stayed 3 nights in Sep 2024

4/10 Poor

Nilesh

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
very old property. old dirty linens and shower curtains. shower area was hardly 2 ft x 2 ft . cannot move in the shower without touching either walls or the shower head. does not have air conditioner. gave old fans to ventilate.
Stayed 3 nights in Sep 2024

4/10 Poor

Sherry

Disliked: Property conditions & facilities
Property was not in safe area. Picture on Expedia does not look like hotel. I even asked hotel staff about picture of the hotel and they laughed. Bad smell everywhere. Room was just ok but it was clean.
Stayed 1 night in Sep 2024

6/10 Okay

Patricia

Liked: Cleanliness
Very basic and clean hotel. Was perfect for what we needed as a base to explore from.
Stayed 3 nights in Sep 2024

6/10 Okay

andy Po lung

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff were attentive. Unfortunately the room itself smelled of piss and we did not find this out until late at night when we checked in and we didn't want to bother switching because we had a full day ahead of us the next day. Not sure why the bathroom was not cleaned completely.
Stayed 1 night in Sep 2024

2/10 Terrible

Romela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Scott, Prole

Travelled with partner
Liked: Cleanliness, staff & service
Entry to property difficult to find. Room was clean but outdated. Staff was very friendly and helpful. Bathroom lighting less than average. Shower surround less than average. Beds were ok, but not great. Area around hotel seems nice, and close to the "strip"
Stayed 1 night in Sep 2024

2/10 Terrible

byung ho

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heating and no service at all. Jungfrau Alps is beautiful, so stay any hotel but this one!
Stayed 4 nights in Sep 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is within walking distance from this property. The directions for the washer and dryer need to be updated. We did one load of laundry and it took 5 hours to wash and dry.
Stayed 2 nights in Sep 2024

2/10 Terrible

Janis

Stayed 6 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
I will never use this hotel again. If I could have cancelled and gotten another hotel I would have. No one at the hotel responds to billing problems. Everything is hands off as far as the desk attendants at the hotel. Everything goes through a 3rd party and no one gives you a straight answer. I booked this through Hotels.com and they do not collect the money, so this created days of problems trying to pay and keep my reservation. The room and bathroom were small. This even though we were 2 people in a 3 person room. The room didn't seem to get cleaned even through we were there more than a week. We had to ask and follow up to get towels and they were hardly thick enough to wipe the water off. We were 2 friends sharing the room, but only had 1 key. This presented problems if one person wanted to go out. The system is one key that stays in the door to lock it. That same key must be taken out an put on a board at the front desk to remove a smaller key to use when going out. This key system just did not work when we were going out and coming back at different times. The location was convenient.
Stayed 2 nights in Sep 2024

4/10 Poor

william

Disliked: Cleanliness, amenities, property conditions & facilities
Mildew/mold in shower. Three missing ceiling lights. Q-tip and other trash visible on roof outside window. No coffee for coffee maker only tea bags. Do not disturb signs not available.
Stayed 2 nights in Sep 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service
Good location walkable from train station. Clean comfortable room.
Stayed 2 nights in Sep 2024

4/10 Poor

Shu Hua

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The sanitation situation is very poor, the room isn’t clean obviously they didn’t do a cleaning after the last guest checked out. The hotel should do a better job for the price they charge for the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kislay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally loved our stay at the hotel. Room and amenities were just as mentioned at the time of booking.
Stayed 5 nights in Aug 2024

2/10 Terrible

Zeeshan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was outdated and room was terrible. No Air Conditioner in hot summer days. The cleanliness of the room was terrible. Avoid at any cost.
Stayed 1 night in Aug 2024