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Hotel Merkur Interlaken

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Merkur Interlaken

Terrace/patio
Exterior
Balcony
Desk, free WiFi, bed sheets
View from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Bahnhofstrasse 35, Interlaken, BE, 3800
  • Alpine Garden
    4 min walk
  • Hoeheweg
    4 min walk
  • Mystery Rooms
    5 min walk
  • Bern (BRN-Belp)
    38 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Exterior

Essential by Dorint Interlaken

Pet-friendly
Free WiFi
Breakfast available
Parking available
4.4 out of 5, Excellent, (151)
The price is €204
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Essential by Dorint Interlaken

About this property

Hotel Merkur Interlaken

Lakefront Interlaken hotel in Central Interlaken with a golf course
A golf course, a rooftop terrace, and spa services are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a business center, dry cleaning, and express check-in.
Hotel Merkur Interlaken offers 36 accommodations, which are accessible via exterior corridors and feature hair dryers and fans. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Guests can play rounds at the 18-hole golf course.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Merkur Interlaken. During your stay, you're just a quick walk from Mystery Rooms. Enjoy features like free breakfast and free WiFi in public areas, plus a golf course.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a golf course, a ropes course, and helicopter/airplane tours
  • Just a 1-minute drive from Mystery Rooms and 7 minutes from Lake Brienz
Hotel Merkur Interlaken offers its guests a golf course. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is available daily. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly Hotel Merkur Interlaken.

This 3-star Interlaken hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.

Languages

Danish, English, French, German, Hungarian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Off-site parking for CHF 15 per day; booking required

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM

Things to do

  • Art gallery
  • Designer shops
  • Golf course
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Shopping centre
  • Skydiving
  • Spa services

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Nature reserve
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets and service animals are not allowed at Hotel Merkur Interlaken

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 3.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 15 per day (300 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Hotel Merkur Interlaken Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 290 reviews" "
Rating 8 - Good. 104 out of 290 reviews" "
Rating 6 - Okay. 67 out of 290 reviews" "
Rating 4 - Poor. 20 out of 290 reviews" "
Rating 2 - Terrible. 18 out of 290 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Eyob

Disliked: Staff & service, property conditions & facilities
I understand they did not advertise they don’t have AC but this place definitely needs AC.
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and comfy place to stay.
Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness
Good location
Good location. Basic room but we were only there one night. Directly opposite one of the railway stations in Interlaken.
Stayed 1 night in May 2024

8/10 Good

jinsong

Stayed 1 night in Jun 2024

10/10 Excellent

khan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .
Stayed 1 night in Jun 2024

10/10 Excellent

RANITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast
Stayed 1 night in May 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Amenities
It’s a perfect location and breakfast on the terrace looking at mountain views was an added bonus
Stayed 1 night in May 2024

10/10 Excellent

Yih Biow, Flushing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is very close to Interlaken West Station if you want a short walk. The bedding is comfortable in our liking. Breakfast floor has an amazing view of the area. Breakfast was very good in our tasting. I would stay here again for the convenient to train station.
Stayed 1 night in Apr 2024

10/10 Excellent

Inderjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just opposite to interlaken westvtrain station. Lot of food places, market just next door. Beautiful location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and convenient
Very convenient to train station and bus transportation everywhere in town. Nice and helpful staff, great breakfast. Room is in the smaller range but ok.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with partner
Excellent location by the railway station. great breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

tenzin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and very clean room
Stayed 1 night in Dec 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Stayed 1 night in Jul 2023

8/10 Good

Yvonne Mei Ling

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Apr 2023

2/10 Terrible

FAINA

Disliked: Cleanliness, staff & service, property conditions & facilities
FALSE ADVERTISEMENT - there is NO AIR CONDITIONER in the room, rooms are dirty, and spider webs in the corners. The carpet in the hallways is probably 100 years old and smells like a dirty bathroom. The whole building smells. Located right across the street from the train station - so no air, you have to open windows, and train and traffic noise is literally in your room - no escape. There is no stuff during the night, you are on your own. Overall - terrible experience, would not recommend this hotel.

10/10 Excellent

Nella

Stayed 2 nights in Jun 2023

10/10 Excellent

Rency

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Andrei and Julie are the best hosts. Accomodated my request for 1 room with extra bed which is not a norm in Interlaken. Very central, across the ainterlaken West and other shops and restaurants, including groceries. Will definitely come back to their hotel whenever I come back to Interlaken.
Stayed 2 nights in Jun 2023

8/10 Good

Ahmed, Giza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Congrats to the new management, inviting all guests to the new management celebration was a great touch. Enjoyed meeting the staff. The friendliness of the owners and helpfulness is memorable. Special mention to Noah at the reception for her professionalism! Only issue I had was street noise, I asked for 3 quiet rooms, unfortunately for me mine was on the street and couldn’t keep the window open past 4am due to noise. But then without cooling system the room became too warm. I’m sure management will find a solution :)
Stayed 1 night in Jun 2023

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool place with a great breakfast. Right next to train station. Our room had a view of the river and mountains. Front desk very nice and helpful.
Stayed 2 nights in May 2023

8/10 Good

Mehmood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Ian

Stayed 5 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and clean
The hotel was located right opposite the train station which was really convenient and good!
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Stayed 1 night in Apr 2023