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Essential by Dorint Interlaken

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Essential by Dorint Interlaken

Hypo-allergenic bedding, individually decorated, free WiFi
Exterior
Exterior
Bar (on property)
Hypo-allergenic bedding, individually decorated, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
8-10 Rugenparkstrasse, Interlaken, 3800
  • Alpine Garden
    4 min walk
  • Mystery Rooms
    4 min walk
  • Hoeheweg
    7 min walk
  • Bern (BRN-Belp)
    41 min drive

Room options

View all photos for Essential Zimmer 14 m²

Essential Zimmer 14 m²

Essential Zimmer 14 m²

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite with 2 Terraces

Junior Suite with 2 Terraces

Junior Suite with 2 Terraces

  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Comfort Apartment (no A/C) - Annex Building

  • Sleeps 4
  • 4 Large Twin Beds

Superior Apartment (no A/C) - Annex Building

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Essential Apartment (no A/C) - Annex Building

Essential Apartment (no A/C) - Annex Building

Essential Apartment (no A/C) - Annex Building

  • 54 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Junior Suite, Patio

Junior Suite, Patio

Junior Suite, Patio

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Superior Zimmer 14 m²

Superior Zimmer 14 m²

Superior Zimmer 14 m²

  • 14 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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Exterior
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includes taxes & fees
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About this property

Essential by Dorint Interlaken

Hotel with a 24-hour front desk, a short walk to Mystery Rooms
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff are onsite. Change of bedsheets is available on request.
Essential by Dorint Interlaken offers 115 accommodations, which are accessible via exterior corridors and feature espresso makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Interlaken hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Essential by Dorint Interlaken, you're just a quick walk from Mystery Rooms. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Mystery Rooms and 7 minutes by car from Lake Brienz
  • Cats and dogs welcome for a fee
Essential by Dorint Interlaken offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Parking is available for a fee.

This 3-star Interlaken hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CHF 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 26 for adults and CHF 13 for children
  • 1 bar

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in public areas
  • Hardwood flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker

More

  • Access via exterior corridors
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Covered self parking fee: CHF 28 per night
  • Pet fee: CHF 25 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Essential by Dorint Interlaken Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 96 out of 151 reviews" "
Rating 8 - Good. 25 out of 151 reviews" "
Rating 6 - Okay. 23 out of 151 reviews" "
Rating 4 - Poor. 5 out of 151 reviews" "
Rating 2 - Terrible. 2 out of 151 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long flight and train ride, it was amazing to stop off the train station and step right into the hotel! Super helpful and pleasant guest services, clean rooms. Breakfast was amazing! I would definitely go back
Stayed 2 nights in Aug 2024

6/10 Okay

sasank

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The room is not spacious for 4 people inspite of the bunk-bed. No real chairs or tables etc., for eating food.
Stayed 1 night in Aug 2024

6/10 Okay

Yuching chen

Stayed 2 nights in Jul 2024

10/10 Excellent

Nilo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well recommended. Very convenient.
Stayed 4 nights in Aug 2024

8/10 Good

Viktor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Stinky bed sheets and pillows, feels like they don’t wash them for days. Buffet is average. No iron or fridge in the room. But shower, room itself and location is very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Uriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, property and rooms
Stayed 3 nights in Jul 2024

6/10 Okay

SALIM

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Location: Excellent, easy access to tourist attractions and essential facilities. Services:Below average, in need of improvement. Staff: Generally below average, except for Mr. Hussein and Ms. Chiara, who provided great assistance and resolved some issues.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sydney

Stayed 2 nights in Jul 2024

6/10 Okay

Joan

Liked: Cleanliness
The showers are extremely small and wasn’t sure if the double glass closed shut…we asked front desk questions about evening activities and they said that there was not anything to do after 5:00….not true because we took bus to Interlaken ost, walked across bridge and went to Harder Bahn as well as ate dinner at top. Staff should have known better late afternoon/evening things to do.
Stayed 1 night in Aug 2024

6/10 Okay

Raymond

Stayed 2 nights in Jul 2024

10/10 Excellent

mujtaba

Stayed 5 nights in Jul 2024

4/10 Poor

Nadia

Travelled with family
Disliked: Amenities
The property is a good location new and clean. Staff friendly but rooms were not as advertised. Rooms are dark windows face each other. Like being in a box.
Stayed 2 nights in Jul 2024

8/10 Good

Afrah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good but the room services were some times delayed
Stayed 2 nights in Jul 2024

10/10 Excellent

Nafis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, located next Interlaken west station platform (depending where you seating in train sometimes train literally stops infront of hotel). Breakfast buffet was excellent. Staff was helpful.
Stayed 4 nights in Jul 2024

4/10 Poor

Marcy

Travelled with family
Disliked: Amenities
The Dorint is a very expensive hotel which offers tiny rooms with very few amenities (no mini fridge, not enough for two people to pass each other in the room). If you pay for the parking, you have to get out of your car and go to the front desk to have the garage opened every time you enter. We saw multiple cockroaches. The river facing rooms are adjacent to the train so you hear the train all night. To put it simply, we felt like customers not guests. Every single opportunity to make you pay for something, they’ll take. I was confronted for walking into the breakfast room after breakfast to get a cup of water. But they did offer my the opportunity to buy some water. I mean really, at over $500 a night for a tiny room, was a confrontation and sales pitch necessary. On the good front, Julia at front desk is fantastic, and the breakfast was very nice.
Stayed 3 nights in Jul 2024

6/10 Okay

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A good option, but..
Very small room, very hard to navigate with two people and suitcases, the bedding was spongey, coffee machine but no cream/sugar or cream, thin towels. Plusses: right at the West station literally, clean, safe, efficient for train travel.
Stayed 2 nights in Jul 2024

10/10 Excellent

WENDY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Enjoyed my stay. Room was clean with modern furnishings. Staff was nice. Will stay again.
Stayed 3 nights in Jul 2024

8/10 Good

CJ Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel with friendly staff, great location right outside the train station Interlaken west. Convinient10 minutes walk to Interlaken Ost, in central of Interlaken town. Breakfast is amazing with variety selections including smoke salmon.
Stayed 2 nights in Jun 2024

10/10 Excellent

Eddy, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, room was clean. Bathroom was large but not practical, so much wasted space. No room to set toiletries bag, and shower curtain felt like ikea quality, didn’t match the aesthetic of the room. A few other things, plastic cups in the bathroom, no lid on the toilet, which is a big NO for me. Big price for what it actually was.
Stayed 1 night in Jul 2024

6/10 Okay

Noor

Stayed 2 nights in Jul 2024

10/10 Excellent

Nan

Great
Stayed 2 nights in Jul 2024

8/10 Good

Ben

Stayed 5 nights in Jul 2024

10/10 Excellent

Rajeeva, Beachwood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel on railway platform! Loved it
Stayed 3 nights in Jun 2024