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Parkhotel Matrei

4.0 star property

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Photo gallery for Parkhotel Matrei

Hiking
Hiking
Point of interest
Sun deck
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Matrei am Brenner 83, Matrei am Brenner, Tyrol, 6143
  • Wipptal
    ‪1 min walk‬
  • Schlick 2000 Ski Resort
    ‪14 min drive‬
  • Bergisel Ski Jump
    ‪17 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪24 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Single Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Comfort Single Room

  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, (854)
The price is €80
for 1 room
includes taxes & fees
17 Mar - 18 Mar
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About this property

Parkhotel Matrei

Family-friendly slopeside fun with 2 restaurants
Ski into Parkhotel Matrei, where you can enjoy a drink at the bar/lounge and relax in a full-service spa.
Parkhotel Matrei offers 44 accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters. Televisions come with cable channels and first-run movies. This Matrei am Brenner hotel provides complimentary wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages. The spa is equipped with Turkish bath/hammam.
During your stay at Parkhotel Matrei, you're just a quick walk from Wipptal. Enjoy features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Enneberg und Hafner Stube
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room, a sauna, and complimentary bicycles
  • 12.5 mi (20.2 km) from Tirol Panorama and 12.6 mi (20.2 km) from Bergisel Ski Jump
  • Free train station pick-up shuttle service
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 4-star Matrei am Brenner hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Enneberg und Hafner Stube - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

Czech, English, German, Hungarian, Italian, Portuguese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 25 km
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 19.5 for adults and EUR 12.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Enneberg und Hafner Stube

Things to do

  • Arcade/games room
  • Archery
  • Bowling alley
  • Free bike hire
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (9 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • First-run films

More

  • Desk
  • In-room massage
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Straiv mobile app before check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 45 per vehicle (roundtrip, maximum occupancy 8)
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Parkhotel Matrei offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 10 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Straiv mobile app before check-in.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Parkhotel Matrei
Parkhotel Matrei Hotel
Parkhotel Matrei Hotel Matrei am Brenner
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel Matrei am Brenner

Parkhotel Matrei Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 49 out of 118 reviews
Rating 8 - Good. 45 out of 118 reviews
Rating 6 - Okay. 17 out of 118 reviews
Rating 4 - Poor. 5 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at this lovely hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Great location Ski resort 10 minutes on bus from outside the hotel. Nice friendly staff Family friendly
Stayed 3 nights in Jan 2024

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Jasen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Brenner stop off always welcoming and friendly greeting from the team.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we will be baclk!
Our guests were very happy here, a simple local style hotel. great bar and restaurant.
Stayed 1 night in Feb 2019

10/10 Excellent

irina, prague, cz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in mountain valley with excellent garden
Stayed 1 night in Aug 2018

8/10 Good

david, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on the way
good place to stop if travelling and need a place for the night.
Stayed 1 night in Jun 2018

10/10 Excellent

Wyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Alps
Very nice, authentic feel of the Alps.

10/10 Excellent

Stevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth a stop
perfect stopping place on the way to Italy. Good restaurant very reasonable prices and good service. Only issue, wifi not working in our room but overall a good experience

10/10 Excellent

James, SC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice get away from all the traffic and noise of th
Very nice stay. Very peaceful and quiet. My wife would have liked a restroom on the main floor near the lobby instead of having to go downstairs.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to several ski resorts
Good hotel for family. Must be even prettier in the summer, since there is a cute park with animals just in the "back yard". quite silent, which you would not guess (it's on the main road). It has a very nice children's play room and a real bowling alley. The nearest ski resorts is 4 kilometers (Bergeralm, I think it's called - but we have not been there).

8/10 Good

Broadfoot, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Remote Hotel
My wife and i found the hotel to be clean and well run. It was exactly our requirement for the time we spent there. Even the weather co-operated with a good snowfall. We were pleasantly surprised that for once not having a tv in the room did not bother us and added to our relaxation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Hotel
Excellent. Booked while on the road and last minute. What a nice surprise. Great food and beautiful scenery.

8/10 Good

DG, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very nice hotel with helpful and friendly staff

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor value for money
Hotel is sandwiched between Matrei railway station and Brenner highway. Thus, expect noise from cargo trains. Rooms are clean, however extremely basic. Same holds true for breakfast. Nothing which would justify 4 stars.

8/10 Good

DW, Stuttgat, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access for travel by auto
A very nice hotel it was easy to get to from the autobahn. The people were friendly and the room was clean and comfortable. However, it is right next to the train tracks so gets a bit noisy when a train goes through every hour of the night. Overall a good place if you are just passing through.

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a beautiful Tyrolean town
Lovely place, the young owner works hard to make sure guests are happy. The restaurant serves excellent Austrian food. The atmosphere is elegant and cozy. The town is beautiful with painted houses in the typical Tyrolean style. The rooms are very clean and comfortable and the bathrooms look newly renovated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice, but expected better
The hotel was quite run down, but the rooms has been renovated. Very basic, but sufficient. The wireless internet did not work in our room and we had to sit in the hallway to get reception. Breakfast is average. We did not eat any other meals at the hotel as we found it to be quite expensive. The rooms had a comfortable bathroom (showerhead over bathtub), but the bed is 2 single mattresses and 2 single duvets. As this was a romantic getaway, it would have been nice to be able to sleep on one mattress and one duvet. I do think this is one of the nicer hotels in the little town, but feel that is slightly overpriced.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Bel hôtel et personnel fantastique
Stayed 6 nights in Sep 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt stop på vejen
Skønt værelse (308) med udsigt til skråningen, hvor hjorte og geder går rundt. Helt almindelig morgenmad.
Stayed 1 night in Jul 2024

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima verblijf
Goede bedden en badkamer. Het was wel benauwd in de kamer.
Stayed 1 night in Jul 2024

10/10 Excellent

Michaela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Glutenfreie Speisekarte, sehr freundliches Personal
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut
Stayed 1 night in Jul 2024