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Hotel Sailer

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sailer

Comfort Triple Room
Spa
Exterior
Spa
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Adamgasse 8, Innsbruck, Tirol, 6020
  • Casino Innsbruck
    3 min walk
  • Maria Theresa Street
    3 min walk
  • Court Church
    10 min walk
  • Innsbruck (INN-Kranebitten)
    6 min drive

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom

Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom

Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Eco Comfort Room

Eco Comfort Room

Eco Comfort Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Triple Room (glass wall bathroom)

Business Triple Room (glass wall bathroom)

Business Triple Room (glass wall bathroom)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Eco Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom

Eco Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom

Eco Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

  • 32 sq m
  • Sleeps 3
  • 4 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Zimmer

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Comfort Zimmer

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

AC Hotel by Marriott Innsbruck

Spa
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1001)
The price is €216
for 1 night
includes taxes & fees
8 Dec - 9 Dec
AC Hotel by Marriott Innsbruck

About this property

Hotel Sailer

Innsbruck hotel in Innsbruck City Centre with a sauna and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Hotel Sailer offers 88 accommodations with safes and hair dryers. Satellite television is provided. This Innsbruck hotel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Sailer's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino Innsbruck. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Restaurant Sailer
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna and bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Steps from Casino Innsbruck and 3 minutes by foot from Maria Theresa Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A sauna, a vending machine, and multilingual staff are also featured at Hotel Sailer. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Innsbruck hotel is smoke free.

Restaurant Sailer - This restaurant specializes in local and international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 15.00 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Sailer

Things to do

  • Bike rentals
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 4

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 50-inch TV
  • Satellite channels

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 15.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Sailer
Hotel Sailer Innsbruck
Sailer Innsbruck
Sailer Hotel Innsbruck
Hotel Sailer Hotel
Hotel Sailer Innsbruck
Hotel Sailer Hotel Innsbruck

Hotel Sailer Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 907 reviews" "
Rating 8 - Good. 347 out of 907 reviews" "
Rating 6 - Okay. 85 out of 907 reviews" "
Rating 4 - Poor. 36 out of 907 reviews" "
Rating 2 - Terrible. 17 out of 907 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the restaurant were both very good. The staff were all friendly and the room was clean and comfortable. The old town and the other places that we wanted to visit are all within the walking distance.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
The breakfast is amazing.staff friendly & helpful. Free use of sauna was welcomed. Only thing we were disappointed with were the pillows. They appeared to be small bed quilts rolled & turned/folded in on themselves to resemble some sort of very soft cushion. We asked for replacements which were promptly delivered. One other annoying thing is they only supply squeeze bottles of some sort of body wash in the shower & wash basin. To be fair this seems to be the go with many other hotels, and it wouldn'y prevent staying here again. All in all a great place to stay
Stayed 3 nights in Aug 2024

8/10 Good

HEATHER FRANCES

Liked: Cleanliness, staff & service, amenities
Mainly a good stay at this property. The room was clean, quiet and comfortable, good breakfast, staff friendly, helpful and multilingual. Two negative points; the room was supposed to be non-smoking but a definite smell of cigarette smoke most of the time. Also I had to be very careful not to slip over in the shower; no mat provided and no grip whatsoever on the floor.
Stayed 11 nights in Aug 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joy

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Choice
Excellent choice for a single or couple travelers. Within walking distance to train station and old town. There are grocery stores and eateries nearby. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean in a great location to walk to downtown Innsbruck.
Stayed 1 night in Aug 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Very clean and comfortable. Service is great. They have nice breakfast variety and the location is great. Walking distance from all attractions. Definitely recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Willemina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location-clean and comfortable. We loved the pillows and the bed
Stayed 2 nights in Aug 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was within minutes of the main rail station as well as Old Town, shopping and restaurants. The front reception staff was very, very helpful and extremely pleasant and professional. We ate a dinner in the well-appointed, on site restaurant; the food was good as was the service. One negative aspect was that the housekeeping service did not clean our room one day in spite of the proper sign left on the door. This was a disappointment for an otherwise lovely hotel. I would recommend this hotel and would stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pals

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innsbruck Sailor
Very nice, updated accommodations. Beautiful property. A/C worked great for the weary traveler. Bedding was nice and comfortable. Spacious rooms for European standards!
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location which was walkable between the train stop and the old city. The room was quite nice..I actually liked the glass bathroom. It was unique and made the room more spacious .. but also hard to find in the middle of night in dark! Staff was very attentive. My electronic door lock broke and they quickly fixed it. Loved the fact they gave me a transportation pass and also sold tickets to sites at a discount. Only down side was the construction going on across the street. But I would def. Stay here again
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The location of this hotel is excellent, they have upgraded their rooms and they are very clean. Front desk staff was pleasant and professional. Enjoyed a delicious dinner in the dining room the first evening. Breakfast was a good selection, servers were friendly and kept buffet well stocked while also clearing tables. As a solo traveler I recommend this hotel and would stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with good breakfast. Parking available and an easy walk to main attractions
Stayed 1 night in Jul 2024

10/10 Excellent

Siti Aidawani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its near to the hbf and town centre. Also has smart tv!
Stayed 2 nights in Jul 2024

8/10 Good

Terese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Service good. Beds are very hard. Difficult to sleep
Stayed 3 nights in Jul 2024

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Nikola

Disliked: Cleanliness, staff & service, property conditions & facilities
Some other gueast from hotel had a key of my room! The guy just entered my room. No one cared at the reception, and literarly tired to normalized this, like its OK.
Stayed 3 nights in Jul 2024

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room in a beautiful setting.
Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Extremely close to the train station! Easy walking distance to the old town! There is currently some construction going on across the street so that detracts slightly from the area!
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for train connections, and still within walking distance to popular areas in Innsbruck. Excellent room, good AC, friendly staff.
Stayed 1 night in Jul 2024

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Good stay
3 nightmstay. Sadly there is a very large building construction across the road, which is obviously not to do with the hotel, but it certainly impacts the view from the window, and being visible to construction workers, which is not ideal. The first room I was given had some plumbing (basin leaking) issues and has an awful damp smell. The second room I was moved to also had also had a damp smell, but was better than the original room. What the hotel itself lacks, the staff certainly make up for. Everyone that I spoke with was extremely helpful and very pleasant.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
- Room was clean and comfortable. - location is central to Innsbruck. There are quite a few decent restaurants within 15 minutes walk. - Biggest weak point was the WiFi, which was pretty poor (frequent disconnects and poor signal quality overall).
Stayed 4 nights in Jun 2024

6/10 Okay

Paul

Stayed 1 night in Jul 2024

10/10 Excellent

Colette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Very nice, welcoming!
Stayed 1 night in Jul 2024