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Alphotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alphotel

View from property
Exterior
Deep-tissue massages, Swedish massages, sports massages, massages
Exterior
Lobby lounge

Reviews

7.8 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Bernhard-Höfel-Strasse 16, Innsbruck, Tirol, 6020
  • DEZ Shopping Center
    6 min walk
  • Ambras Castle
    19 min walk
  • OlympiaWorld
    3 min drive
  • Innsbruck (INN-Kranebitten)
    15 min drive

Room options

Similar properties

Reception
Hotel Sailer
Free WiFi
Restaurant
Air conditioning
Parking available
4.3 out of 5, Excellent, (907)
The price is €284
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Sailer

About this property

Alphotel

Innsbruck hotel in Rossau with a steam room and spa services
Along with a steam room, this hotel has a conference center and spa services. Wired internet in public areas is free.
Alphotel offers 136 accommodations. Beds feature premium bedding.
Recreational amenities at the hotel include a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
During your stay at Alphotel, you're just a quick walk from DEZ Shopping Center. Features include free wired internet, plus a conference center and spa services.
  • Free wired Internet in some public areas
  • Enjoy international cuisine and garden views while dining at Alpin Restaurant
  • Indulge with deep-tissue massages at Panorama Wellness Sauna
  • Amenities include a conference center
  • Onsite recreation includes a steam room
  • 6 minutes by foot from DEZ Shopping Center and a 2-minute drive from Inn
  • Pets welcome for a fee
As a guest of Alphotel, you'll find a steam room and spa services. Wired Internet is free in public spaces.
Alpin Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar - Onsite bar. Open daily.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free wired Internet

Parking and public transport

  • Ski shuttle nearby

Restaurants on site

  • Alpin Restaurant
  • Bar

Things to do

  • Spa services
  • Steam room

Guest services

  • Ski passes

Business services

  • Conference centre

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Towels

More

  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Pets

  • Pets: EUR 7.30 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 36 per night.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 7.30 per pet, per day
  • Rollaway bed fee: EUR 36 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alphotel
Alphotel Hotel
Alphotel Hotel Innsbruck
Alphotel Innsbruck
Alphotel Innsbruck Hotel Innsbruck
Austrotel Hotel Innsbruck
Alphotel Hotel
Alphotel Innsbruck
Alphotel Hotel Innsbruck

Alphotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 109 reviews" "
Rating 8 - Good. 43 out of 109 reviews" "
Rating 6 - Okay. 20 out of 109 reviews" "
Rating 4 - Poor. 10 out of 109 reviews" "
Rating 2 - Terrible. 2 out of 109 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a welcome surprise to have a very large room for three adults. Staff helpful when asked for more towels. Would recommend for a short stay.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was pleasant enough. Although it could use a paint job.

10/10 Excellent

venkata, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice.

2/10 Terrible

Matt, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a hostel
This hotel is Rubbish, its smells and there are dodgy electrical wiring with wires hanging out of the wall and ceiling. That trade on noisy and clueless guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a good price. Breakfast was included and very well stocked. Sauna is great after a day on the slopes.

8/10 Good

Fernando, Bicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A big, better than standard, hotel
We went on a two days visit to Innsbruck. The hotel is very big and mainly prepared to receive groups. We were lucky that there was no big group of young people as during the night we heard some doors slamming and people shouting and loudly laughing but only a few times. Breakfast is excellent and the cleaning ladies are very nice. Bus F is at the door and takes you to town and to the airport.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
very good hotel very clean
very good hotel ,super clean ,super comfort, bed is good , room is big, i like it alot..shopping center is in other side of the road, 5 min by car from citycenter. price is little to what you get"room size,breakfast,free parking, room condition"

10/10 Excellent

Geoff, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
only stayed the one night but would not hesitate to recommend this hotel.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Not the non-smoking hotel that was advertised
Located in a light industrial area with a mild smell of fertilizer or rotting garbage. The mountain view room overlooked the industrial area Renovations still in progress and you will be woken up before 8am by the construction. Hotel is advertised as a non smoking property but you will find smoking in the hotel bar and if you need ice prepare yourself to stand in a smoke filled room to wait for ice. The fridge phone and some lights in room don't work. Only some of the desk staff speak English Very disappointing

10/10 Excellent

Katie, Napa, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Great breakfast, friendly staff, clean room and very nice sauna! Thank you!

8/10 Good

Bruce, Palm Springs, Ca...

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay...
Hotel a little bit away from downtown, but easy to get to town. Large mall nearby was also nice... Overall, excellent service and good room... Comfortable stay...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Clean quiet spacious room with comfy beds. Delicious breakfast with good variety and staff who were helpful and more than willing to find some soya milk to accomodate my special diet. A short drive from the city centre and close to the motorway the hotel was in a good location.

8/10 Good

Tony, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Really great value, clean rooms, great staff! Wish it was just closer to old town, still only a €12 taxi ride away.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Stacey, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This hotel was good value. The rooms were comfortable and clean, though I think the lobby is undergoing renovations. The location was alright. We had a vehicle so it wasn't a big deal to drive 10 minutes to the old town or to the castle. My only complaint was that their staff at check-in were absolutely miserable to deal with: they seemed inconvenienced by our presence.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient
It provided a nice clean hotel but it is quite a walk to the centre. I would, however, have no problem using this hotel again

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel. Good morning breakfast. Easy access of highway.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alphotel in Innsbruck. Good European Hotel
This hotel is a few minutes out of the center of Innsbruck. It is in a mixed retail/office/light industry area and just off the Autobahn that runs past Innsbruck. It was very clean and had a nice view of the Alps to the north from our balcony. They were doing major renovations while we were there for one night in April '12. Helpful staff, good breakfast, and the bus stop for the ride downtown was just out back. (Watch coming back, the stop is not as close. We had to go the extra two stops to the end of the line and ride it back.)

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for a night
Room was clean, receptionist was nice. The bed was hard as brick though. The breakfast was really nice. It was ok for a stopover for a night.

6/10 Okay

Morten, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but...
This hotel is great if you're spending a night in Innsbruck on your way somewhere else. Overall quality is good, there's plenty of free parking and staff is very helpful. Yet, if you're going to Innsbruck to explore the city, you better steer clear of this, as it's located a bit from the city centre. Now, there is a bus running from just round the block every 15 minutes or so, so it's not really a problem if you're a little patient, but you still wouldn't want to walk the distance downtown (if you're on vacation and do not fancy the excercise). With that said, none of this should scare anyone off in terms of the quality of the hotel itself. It is really a great hotel. It is worth mentioning, though, that whereas I was deeply impressed with the breakfast (incl. facilities) during my first stay in Aug 2010, I was less impressed upon my return in Aug 2011, when breakfast had been drastically reduced in terms of selection and, what is more, been re-located to the corridors of the basement and there was not a single table to be found save for those reserve for the busloads of Japanese visitors. So I was left a tad bit disappointed.

8/10 Good

Anonymous

The hotel was quite noisy. We
The hotel was quite noisy. We stayed there for two nights. Both nights, a minimum two large tour groups were there with us. The hotel is located very close to a shopping mall and about 2km from the historic center. Few restaurants are nearby.

6/10 Okay

Jorge

Disliked: Room comfort
It is not what you see in the pictures
The hotel is not in down-town. The room was very small and the bed tiny. The bathroon did not have towels. So I was not that happy about my choice. On the other hand, the breakfast was really nice, plenty of good food and very nice coffee.