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Innisfail City Motel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Innisfail City Motel

Front of property
Point of interest
Triple Room
Double Room | Bathroom
Point of interest

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
14 Owen Street, Innisfail, QLD, 4860
  • Innisfail Temple
    2 min walk
  • Mamu Rainforest Canopy Walkway
    8 min walk
  • Wooroonooran National Park
    8 min walk
  • Innisfail, QLD (IFL)
    8 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Room

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The price is €93
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Innisfail Riverfront Motel

About this property

Innisfail City Motel

Tuscan-style motel in Innisfail with free parking
This smoke-free motel features express check-out, tour/ticket assistance, and free self parking. WiFi in public areas is free.
Innisfail City Motel offers 15 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Innisfail City Motel, you're just a quick walk from Innisfail Temple. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Services include tour or ticket assistance
  • Steps from Innisfail Temple and 8 minutes by foot from Wooroonooran National Park
Innisfail City Motel offers its guests a terrace, tour/ticket assistance, and room service (during limited hours). Public spaces have free WiFi. Free self parking is available.

This Tuscan-style Innisfail motel is smoke free.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Room service available

Family friendly

  • Microwave
  • Fridge

Guest services

  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Black Marlin Motel 26 Glady Street Innisfail]
Guests will receive an email 24 hours before arrival with check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [Black Marlin Motel 26 Glady Street Innisfail]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Black Marlin Motel 26 Glady Street Innisfail
Guests arriving after hours will need to go to the following location to check in: Black Marlin Motel 26 Glady Street Innisfail
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Innisfail City Motel
Innisfail City Motel Motel
Innisfail City Motel Innisfail
Innisfail City Motel Motel Innisfail

Innisfail City Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 136 reviews" "
Rating 8 - Good. 62 out of 136 reviews" "
Rating 6 - Okay. 26 out of 136 reviews" "
Rating 4 - Poor. 8 out of 136 reviews" "
Rating 2 - Terrible. 7 out of 136 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Sal

Stayed 1 night in Aug 2024

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very well looked after here. Highly recommend
Stayed 1 night in Aug 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jared

Stayed 1 night in Apr 2024

2/10 Terrible

Sylvia

Disliked: Staff & service
Never again
I am unable to recommend this motel to anyone. I would highly recommend a number of training sessions in customer service and complaint handling and an improvement to their system.
Stayed 1 night in Dec 2023

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Diego Fernando

Stayed 1 night in Oct 2023

6/10 Okay

Robert

Liked: Cleanliness
Check in time is 2:00pm. Not a second before. You need to go to another motel to check in to this motel because there is no one onsite. The motel is very central. It was very clean. The accommodation is basic but fine for the price.
Stayed 1 night in Sep 2023

4/10 Poor

susan

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No warning that water was to be turned off. No water for 20 hours. Had to use public toilets. No shower until it came back on. No staff available most of the time. Don't answer phone when you ring. Door locks automatically so if you accidentally lock yourself out it's hard to get hold of staff. Only a hot car park to sit outside. Smokers in close proximity on either side of our room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Hamish

Stayed 1 night in Sep 2023

6/10 Okay

Warwick

Business traveller
Good location
Stayed 7 nights in Aug 2023

8/10 Good

Stewart

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Janette

Liked: Cleanliness, amenities
Supermarket close by. Lovely river walking paths. Food shops with in walking distance.
Stayed 1 night in Jul 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Tee Hwa

Stayed 1 night in Jul 2023

6/10 Okay

Scott

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Handy location
Stayed 2 nights in Jul 2023

6/10 Okay

Harry

Stayed 2 nights in May 2023

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Tv aerial was unplugged and took me ages to work out what the problem was. Ac was turned off at system not the key. Had to get a chair to turn it on. Apart from that it was fine. Entry needs better signage as well.
Stayed 1 night in May 2023

4/10 Poor

susan

Liked: Cleanliness
Disliked: Staff & service
We didn't like that you had to go to a different hotel to pick up the keys and check in. The air conditioner wasn't working and no one answered the phone. We were unable to contact the staff or Manager as she was trying to run two Motels so was not available. The good side was that it was clean and tidy but if you wanted to sit outside there was only the carpark and it wasn't very pleasant as smokers and ash trays were outside each room so not easy to get away from the smoke.
Stayed 1 night in May 2023

8/10 Good

Jennifer

Stayed 1 night in May 2023

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Jacinta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very handy for what we neede it for, it was close to everything, and we could walk everywhere
Stayed 2 nights in Apr 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Matt

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches. Door had 1.5 inch gap at bottom, widi and ac dodnt work good
Stayed 1 night in Apr 2023