8/10 Good
Andrew
11 Sept 2024
Liked: Cleanliness, staff & service
The concierge was very helpful with the security for my bike as I had forgotten to bring a lock with me on my trip up from Munich. He also happily upgraded my room after a misunderstanding on the booking. Downsides were, no restaurant, which I took as a given when the hotel has photographs of meals on its various sites. My upgraded room had very tall windows of which only the bottom section had blackout curtains meaning I struggled to sleep (perhaps the hotel could supply sleep masks for these rooms?). Finally, there were no hotel staff on the premises after 21:00hrs, just made the whole experience slightly second rate and not 4 star which is a shame because there are some real positives with the hotel.
Andrew
Stayed 1 night in Aug 2024