I thought it being a new hotel,I would have a pleasant clean experience.Noooooooo, So let me just start by saying I’m checking in, the gentleman checking me in says there’s no restroom for outside use… I said excuse me, he said no restroom for outsiders just employees…I thought that was very strange as every hotel, I’ve ever been to has a restroom in lobby,but Ooookay, so finish checking in went up to my room….call the front desk shorty,asking for an iron. They said they have one iron and it’s currently being used. I had a concert within hour of check inn… but, It’s a brand new hotel. You guys only have one iron. They said they had three but two have been stolen but day prior….. ridiculous to only have one iron for a hotel of at least 50 rooms or more it’s unrealistic, After calling a few times, someone finally nocked on my door and left it on the floor, as I’m sure the employees were upset as I had been calling, however, If I’m staying at a hotel, you guys are supposed to accommodate your guest,in a friendly manner, I work in sales and no matter what, customers or guest are always right…also, That bed was also very uncomfortable. I will never stay there again.
