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The Residences at CityWay

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Residences at CityWay

Exterior
Deluxe Apartment | Terrace/patio
Seasonal outdoor pool
Classic Apartment | Living area
Classic Apartment | Private kitchen

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Washer
  • Outdoor space
  • Barbecue grill
  • Parking included

Explore the area

Map
302 S Alabama St, Indianapolis, IN, 46204
  • Gainbridge Fieldhouse
    7 min walk
  • Circle Center Mall
    11 min walk
  • Lucas Oil Stadium
    12 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    18 min drive

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Laundry

Deluxe Apartment

  • 84 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for City Apartment

Laundry

City Apartment

  • 84 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

View all photos for Classic Apartment

Laundry

Classic Apartment

  • 84 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

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Exterior

Omni Severin Hotel

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The price is €161
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Omni Severin Hotel

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Residences at CityWay

Apartment with free parking, a short walk to Gainbridge Fieldhouse
This smoke-free apartment building features a seasonal outdoor pool, laundry facilities, and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a hair salon are onsite. Each apartment provides a washer/dryer and a sitting area, plus free WiFi and a kitchen. A flat-screen TV, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests.
The Residences at CityWay offers 250 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star apartment have kitchens. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans.

Recreational amenities at the apartment include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The Residences at CityWay, you're just a quick walk from Gainbridge Fieldhouse. Free WiFi in public areas, free self parking, and laundry facilities are available. This upscale apartment building has 250 apartments. Some of the pet-friendly amenities this property offers include an off-leash area and pet grooming services. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a sitting area
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities and an elevator
  • Within a 15-minute walk of Lucas Oil Stadium and Indiana Convention Center
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area and pet grooming services
The Residences at CityWay offers its guests a seasonal outdoor pool, barbecue grills, and a picnic area. Public spaces have free WiFi. The business-friendly The Residences at CityWay also features laundry facilities, express check-out, and a hair salon. Free self parking is available.

This 4-star Indianapolis apartment is smoke free.

Languages

English

Property amenities

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided
  • Hairdryer

Living spaces

  • Sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Washer/dryer
  • Laundry facilities
  • Laundry detergent

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 20 per pet per day
  • 2 total pets
  • Welcoming dogs only
  • An off-lead area and pet-grooming services are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Restaurant dining guide
  • Hair salon

Location highlights

  • In the city centre
  • In the entertainment district

Things to do

  • Art gallery on site
  • Designer shops on site
  • Scooter/moped rentals nearby
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 250 rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Lockbox, private entrance

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • An off-leash area and pet grooming services are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.

We should mention

  • The seasonal pool will open May 29 and close September 03.

Property is also known as

The Residences at CityWay Apartment
The Residences at CityWay Indianapolis
The Residences at CityWay Apartment Indianapolis

The Residences at CityWay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 68 reviews" "
Rating 8 - Good. 16 out of 68 reviews" "
Rating 6 - Okay. 5 out of 68 reviews" "
Rating 4 - Poor. 4 out of 68 reviews" "
Rating 2 - Terrible. 6 out of 68 reviews" "

9.0/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Selina

Travelled with family
Liked: Cleanliness, amenities, room comfort
It was in a great location. Restaurants available within walking distance. It was a comfortable experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
The property is accessed between two different streets and the address given me to find the entrance doesnt exist (340 S. Alabama) At least there is no such number on any building. When I arrived at night, it was not the time to be walking around different blocks, trying to find it and when I contacted them by phone, the person sent me a walking link, which ended in the middle of a block that was also not accurate. Other than the initial problem of locating the property, everything else was great.
Stayed 4 nights in Sep 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment worked well for us, a couple blocks from Gainbridge Fieldhouse. We were there with my special needs niece who has some mobility issues. Both bathrooms had deep tubs, no grab bars and no removable shower sprayer, so my niece was unable to bathe for the 3 days we were there. Not safe bathtubs for us Seniors either. We could have used additional seating, there was 1 sofa and 1 chair. No dining table. Plenty of room for some additional pieces. Is fine for a short term rental, but wouldn't rent for more than a couple days. Having an enclosed parking space was excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Bijaya, Frederick

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Emily, Boston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, spacious unit with good amenities. Great location close to a variety of restaurants. -The instructions were written as if you were parking a vehicle which you entered the building through the parking garage. It should have also mentioned if you arrived via Uber/Lyft to enter the through the parking garage as well. It would have been helpful to provide a numbered outside door as an alternate way to enter if you didn't want to go through the parking garage. We ran into the property manager as we were leaving so were able to share feedback on the unit which she appreciated. -One of the key fobs wasn't working properly so the three of us had to be together throughout the trip or someone had to come down and get us which wasn't convenient -The drains needed to be cleaned out -Expedia lists the checkout time as 11am, however everything from the company listed 10am
Stayed 4 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

10/10 Excellent

Eboni

Stayed 5 nights in Jul 2024

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, room comfort
Excellent stay
This place was great, and the location was great tool.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cozetta

Liked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

Danielle

Stayed 4 nights in Jul 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, room comfort
Great stay and location
Great location. Felt very safe and secure. Coffee maker was broke and there were a strangely large number of flies when we came in. But outside of those two small things it was excellent.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brenden

Travelled with group
Stayed 2 nights in Jun 2024

2/10 Terrible

Hans

Business traveller, Travelled with family
Disliked: Cleanliness, room comfort
Not comfortable and not ready for occupancy
Allow me to start with it is hard to find. The key kiosk is not easy to use either. In fact, we had to get customer service to return keys. The apartment had SOAKING wet laundry in the washer. One of the beds was made without a top sheet. Both beds lack box springs and as such they are 6 inches off the ground.
Stayed 4 nights in Jun 2024

8/10 Good

Amy

Business traveller
Liked: Cleanliness, room comfort
Worst Checkin Process
Worst checkin process. No instructions on how to go from getting the key in a lockbox to taking the elevator crossing through the parking garage, finding the doors to the building and playing guess which direction the room is. Hallways smelled awful. Took me forever to find my room. The room was very clean but a little stark. Could use some more pictures or something to make it homier.
Stayed 3 nights in May 2024

4/10 Poor

Christy

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Too many cons to offset the pros
Pros: - Beds were comfortable - It was convenient to have the bathrooms attached to each bedroom. - the apartment was spacious - the location was optimal, close to our event and a lot of restaurants - Parking was easy Cons: - the room smelled like air freshers trying to cover up the smell of smoke. So strong it caused some of us headaches. - the bedding smelled like smoke - there were cobwebs all along the ceiling - there was a leak in the ceiling in the kitchen - the shower wasn’t clean (we found hair in it) - there was a blue glittery foam (maybe toothpaste?) on the floor of the right hand bedroom - only one bathroom had a garbage can - the “key cafe” was inefficient and hard to access. Continued to reset as I was trying to access it. I had to call for support when checking in and out.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

8/10 Good

Clarence, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
Overall the experience was decent I had some difficulty with finding the building Key cafe was also difficult to find and access
Stayed 2 nights in May 2024

10/10 Excellent

Shah Faisal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 5 nights in Apr 2024

10/10 Excellent

Levi

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, room comfort
Great Choice
Great experience here! Very glad we chose to stay here.
Stayed 3 nights in Apr 2024

10/10 Excellent

Itzia

Travelled with family
Liked: Room comfort
Nice and comfortable
We love the place very comfortable and convenient location
Stayed 4 nights in Mar 2024

10/10 Excellent

Halee

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Little confusing getting the keys to the room. The room was more spacious and more affordable than local hotels we have frequented over the years. Easy walkable distance to local eateries, pharmacy, and stadium. Hope this is available next year for our return trip
Stayed 2 nights in Mar 2024

2/10 Terrible

Megan

Travelled with family
Disliked: Amenities
Upon arrival at our booking, we found out the unit was unavailable due to a “maintenance emergency” yet no one informed me of this. I did virtual ID verification process for property management group the morning of check in and checked in virtually at 3:15pm without any problems. Arrived at property around 10:30pm to pick up keys from lockbox and my booking number was no longer valid. Called 24/7 help number and the gentleman was able to open the lockbox virtually for me, but it was empty. After about 45 minutes of being on the phone with customer service agent and then the actual property manager or owner we were notified of the emergency. We were staying downtown all weekend to partake in the NBA All Star events. Our weekend was completely ruined. Very disappointing. Do better.
Stayed 2 nights in Feb 2024